We were booked in for one night prior to an early morning trip on the channel tunnel. On arrival we were given activity packs for the children and once in the room a choc frog hunt had been left for them too-a lovely touch for travel weary young ones! The room was clean, with two single beds made up for... More

Stopped off again at the Ashford Central before the long haul north. Saturday night was very busy - wedding at the hotel, bar was full but we never heard a thing. Check in was painless the paper work had already been done. All that was required was a signature - perfect. Room / bathroom was clean & tidy with room... More

I paid for a breakfast voucher but was not adviced about breakfast times. I went to the restaurant at 06: 30am on a saturday morning and was surprise to learn that breakfast starts at 07: 30am! I had a train to catch. I complained to the lady in reception. The same lady opened the door for me earlier when l... More

I have just spent a weekend with my husband and 2 children. The lady in reception was amazing. She provided my younger son with an extra blanket. The extra bed was not made up and when l called after midnight, the lady came up promptly and made up the bed. Although l asked her to just leave the beddings for... More

My daughter had her wedding reception here, 18th May 2013 Took all the table dressings down for Scarlet, wedding organiser at 12.00pm, left her to sort all of it out. We arrived at the venue at 16.30, Bucks fizz was handed to all the guest's and we where all seated. The room looked lovely, such a good job. Waiters poured... More

Just had my 4th stay at the HI Ashford central. I chose it initially as it was convenient to where I needed to be but now I choose it because of the service from its staff. Although I only stay 1 night at a time they are always very welcoming even when I arrive quite late. The rooms are spacious... More

Staying here weekend of 3rd-5th May as visiting family who are local to here (we live in Salisbury) We have stayed at 'other' hotels locally and by far this is the best! We have a family room which is ground floor and well away from the main reception and bar area so very quiet for little ones. Little ones under... More

We were attending the evening celebration of a wedding that had taken place at the hotel during the day, and took advantage of the offer of a special rate for B&B at the hotel. The staff were friendly, knowledgeable and helpful throughout, in particular the lady serving at the bar, who made a special effort to arrange for a dinner... More

If there was a better alternative for me I would use it as there are a couple of thing OK but many things not OK about this hotel. The OK's are very friendly but overworked staff and handy for access to the channel tunnel. The not OK's are no matter where you are (reception,bar or restaurant) you are having to... More