We stayed here as we were attending a wedding nearby. The staff were friendly and one of the managers even offered us a discount if we all dined together in the hotel restaurant (there were around 18 of us staying at the hotel). However, the room was very warm and leaving the window open left us with a soundtrack of... More

Me and my wife stayed at this hotel to grab a flight to paris the next day. The hotel decor is tired and poor, it looks unclean from carpets to walls. The mattress in the rooms was very uncomfortable. The next day, staff are excellent and helpfull. Shame about the poor overall experience which is a far cry away from... More

I had the occasion to stay here last week. Although on the whole it's not a bad hotel one thing let it down. I had gone there to stay on business as the next morning we were off to do a job. We discovered breakfast is not served until 0700hrs. So enquiries would there be anything available to eat in... More

good customer service, friendly employees, just 10 minutes away from luton airport, they give you take away breakfast if you're leaving before breakfast time, right in the center of Luton in the shopping mall, dinner was really good

We have just returned from staying here on a five day holiday with National Holidays. We were very impressed with the hotel. Having read other reviews we made sure we booked a non smoking room and we were pleased with it. It was clean and comfortable with a table and two easy chairs and a large flat screen tv. The... More

Stayed overnight for connecting flight, great experience. Rooms clean though a bit small, we're good. The spa was great and the staff very friendly and informative. Breakfast the next morning was top notch with plenty to chose from. Fantastic location just 10 mins from the airport and right in the center of Luton. Would definitely stay here again

I had my recent major birthday celebration (04/05/13) in the Windsor Suite at the hotel and have to say that we had a fantastic time. Right from my first telephone enquiry the staff could not have been more helpful. The function room was great and we all had a great time, the staff took care of everything and whole function... More

went away for week end me and my husband for his 65th birthday friendly hotel staff friendly meal nice the bedroom excellent hotel had swimming pool & gym had a good weekend went with national holidays

Having almost given us finding any acceptable accommodation in London, I looked for other options near London and found Menzies London Luton. Reasonable price, great location (only 30 min to London) and good service. The hotel did not look elegant from the outside, but the room was in fact nicely decorated. Decent breakfast.