Stayed here on Saturday 18th May. There were 4 of us in 2 rooms. Don't get me wrong we weren't expecting a lot due to the price but we were extremely disappointed to say the least!! Firstly, we arrived at the hotel and struggled to find a parking space, when we did find a space one of the girls ran... More

If you are happy to have a room with no natural light then this is the place for you. Great if you just want a bed then spend all your time outside. Did I mention the grand hollywood entrance with built in smoke machines? Ohh that was staff around the disabled entrance because people in wheelchairs want to passivley smoke.... More

At only £29 for B&B it does seem to good to be true and that is exactly what it is. In its day this hotel must have been stunning but apart from the communal areas is very badly in need of some attention. The room was very dated which probably gave the feel that the room was dirty and dull... More

whats up with people always on the moan this is a cheap hotel what do you want if you want 5 stars go to one, the girl on the desk was spot on no faults with her at all people should get a life and stop moaning , breakfast was nice the sausages was good, and hot as well ,... More

went here last night, we booked into penthouse suite which was ok, dated but ok went for evening meal and it was terrible, honestly it was fit only for my dogs, i complained to manager, a skinny little boy with a terrible attitude, he simply told us if we where not happy then leave, as it was nothing to him... More

Me and my friend stayed for one night at The Grand Hotel, and I am so glad it was just the one! Checking in was easy and quick enough, but the receptionist failed to inform us that our room was in the basement, so we were walking around for a while before another guest had to help us find our... More

Seriously, anyone looking at booking this hotel I would certainly think again. The hotel room was appalling!! The first room we got put into 2016 (the dungeon) as the staff refer to it as, someone had used the toilet! And there were pubic hairs on the bed. We complained and got moved next door, which was just as bad. We... More

We paid 25 pound for a club room as we got it uograded because it was my birthday. The entrance was the shambles. There were people queing all over the place. I think they could make check in so much nicer if they used the space. The lifts take AGES. And are tiny! We got to our room. Was big,... More

At first glance the hotel looks as grand as the name but looks can be deciving!! The service at the desk was awful not at all bothered with our disappointment of the first room we arrived at wall paper falling off! Mould on wall! Shower room awful! we went back to reception and was allocated a different room which was... More