We stayed one night and found the hotel was very nice. The bar service was very good, the rooms (we had an exec room) were very spacious and well decorated. A little warm, but they had a fan. The only real issue we had was the bed was much too firm. If you like a softer bed, I would suggest... More

Awful soup served in the guise of something special by the addition of fresh basil. Accompanied by sweet tasting white bread. We were very hungry-probably just aswell as the first spoons were dirty and it made me feel ill. I was able to eat some of the soup when the spoons were clean ones.no-one came to clear our bowls away... More

Just back from a two day break at the Spa. We got a fantastic up grade to a sea view room. The staff as always were excellent the facilities great and the weather a bonus. The only problem we had this time was the wi fi. We could not get a connection in the room or reception but this in... More

We stayed just one night in this lovely Hotel. This was our first stay here but our friends who stayed at the hotel with us have stayed twice before. Check in was swift and we were soon in our room, our friends were upgraded to a junior suite, I don't know why, possibly because they had stayed before. Our room... More

Had a 3-night break for our Silver Wedding. Good news on arrival- we'd been upgraded to a "Superior Comfort King room" which was a bedroom and a lounge in one, with a 50inch TV and a massive double bed! Great sea views as requested and a telescope too! Service from reception desk was polite, efficient and friendly. Bar didn't stock... More

Had a lovely stay in this hotel. The price we paid didn't allow for a sea view but the room had a great view over Scarborough. Very big room with a very nice bathroom. All recently upgraded. The breakfast staff were so good and even though we had the continental breakfast which was in the price of the room it... More

I have stayed at this hotel several times and am always impressed. I'm a well travelled person and know the difference between a good hotel and a bad one! We stayed with a young baby and the staff went out of their way to help us. The room was spacious and well postioned (as requested). I emailed four times before... More

I had a mixed stay at this hotel. Both check-in and check-out were problematic - both times the young woman behind the counter had trouble locating the right information and had to dive into the office behind to ask for help repeatedly. This gave a poor impression at the start and finish of the stay. The room I was in... More

I booked a comfort king room via booking.com for a one night stay. We have a 12 week old baby so I also requested a cot. I carefully read the terms and conditions which stated; 'All children under 2 years stay free of charge for children's cots/cribs... Any type of extra bed or child's cot/crib is upon request and needs... More