Friday 26th April till Monday 29th April , had a fabulous stay at the Norbreck , 4 people in our party we all said that everything about the hotel was first class ,all the staff were very polite , helpful and very friendly , the rooms were spotless , excellent choice of meals , really good entertainment all weekend ,... More

The hotel was clean but needs refurbishing and updating. Waiting staff need to go on customer service course. The food was not good and small amounts (I'm not a big eater and went to bed hungry). If you suffer with your back then this hotel is not for you, the lounge/bar area very uncomfortable also the bed. The entertainment was... More

I visited the hotel for 5 days with shearings coaches.The hotel overall was clean and comfortable,our shower had no hot weather,I reported it and it was dealt with very swiftly.We had a lovely sea view and the staff were very efficient and friendly,we even had a power cut but the staff managed it very well. My only dissapointment was the... More

We stayed at the Norbreck as we have spent a lot of good holidays in Shearings Hotels and expected this to be of the same standards. Upon arrival we could not get into our room until late due to someone having an accident but was compensated with a free drink. The room was very basic and our bed was the... More

my wife and I spent Mon 11th to Frid 15th in March weather was not to bad but coldand some snow room 308 was nice clean and quite well decorated first night was cold but after that we put on an extra heater that was in the room we had a view of the church and and sea. When we... More

stayed 2 nights 23/24 march. excellent staff throughout, dining room, bar, etc. meals good but could have been a little warmer. excellent bar/lounge and dining area, paid extra for sea view,not worth it if you get room 306, sat in chairs by window all you could see was the window sill and wall, had to stand up to see the... More

Check in was really slow and staff were really unhelpfull. The staff made us feel like we were cattle coming to market! The room was poor and extremely cold. The decor was so dated and the furnishings certainly could do with an update. When we asked for a room upgrade the manageress was rude and said why??? and then followed... More

Just back from a 5-day break with Shearings to the Norbreck. Our room was clean, spacious and comfortable. We had booked a seaview room and this is really my only negative but I did think it was a bit expensive for the seaview especially as the windows were small and did suffer from condensation so personally I would not pay... More

After much persuasion, following a fairly disastrous visit to Shearings in Backpool, I took my wife on a trip to the Norbreck in Scarborough. We arrived at the hotel around 14:30 but couldn't go up to our room as they were still being cleaned. A shortwhile later we went upto our room which was comfortable and clean with a good... More