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Ibis Carlisle

2.0 of 5
Portlands | Botchergate, Carlisle CA1 1RP, England
Hotel amenities
Ibis Carlisle
Ranked #10 of 20 hotels in Carlisle
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409 reviews from our community

Traveller rating
    83
    181
    80
    32
    33
See reviews for
Families
39
 
Couples
172
 
Solo
53
 
Business
55
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chester, United Kingdom
1 review
4 of 5 stars Reviewed 24 May 2013 NEW

Good central location, breakfast could be improved regarding quality of food provided. Coffee good sausage and eggs not very good. Stayed here many times but this was the worst breakfast so far. Will stay again but would not get the breakfast included.

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Review collected in partnership with Accorhotels.com

southampton
1 review
2 of 5 stars Reviewed 23 May 2013 NEW

We asked for a quiet room preferably top floor. We got top floor but were put on the side of the hotel which is next to a music club and were kept awake until well past 2am by loud music and shouting/screaming people on the pavement outside. When I phoned to ask to be moved the response was an aggressive... More

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Review collected in partnership with Accorhotels.com

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Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Standard Ibis value for money. Stay here all the time, all rooms the same, all fit for purpose. The only downside is the location which is favoured by the local 20 somethings who can be noisy as the weekend approaches. Bedrooms at the back are best.

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Review collected in partnership with Accorhotels.com

See 2 more reviews by Rob B for Carlisle
MIGUEL M, General Manager at Ibis Carlisle, responded to this review
22 May 2013

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Miguel Mendes More

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

Ideally located in centre of Carlisle, although the one way system makes finding the car park more difficult than it should be. This visit was spoilt because someone a few streets away started shifting scaffolding poles at 4.30 a.m.! Staff try to give that bit extra but if you are the next in line the wait may annoy you.

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Review collected in partnership with Accorhotels.com

MIGUEL M, General Manager at Ibis Carlisle, responded to this review
22 May 2013

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Miguel Mendes More

North East Coast
Top Contributor
117 reviews 117 reviews
49 hotel reviews
Reviews in 64 cities Reviews in 64 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Largish room, very smart and clean, plenty of storage space, good sized VERY comfy bed, not much noise outside, very nice shower pod, just a bit too warm for a good night's sleep. Didn't have breakfast as felt over £7 per person was a bit steep, brought own grapefruit/cereal/milk and utensils and drank the coffee/tea provided. Car park was FREE(brilliant)... More

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See 4 more reviews by GillyPNorthEastCoast for Carlisle
MIGUEL M, General Manager at Ibis Carlisle, responded to this review
20 May 2013

Thank you very much for your review, I am delighted that you enjoyed your visit to the the Hotel Ibis in Carlsle. I look forward to welcoming you back again soon. Kind regards, Miguel Mendes More

Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

We have stayed At this hotel for many years now its Central for all the pubs and the railway station the are many Restaurants close by as well overall the hotel it's self is very nice the rooms are nice the staff are all ways Friendly

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MIGUEL M, General Manager at Ibis Carlisle, responded to this review
20 May 2013

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Miguel Mendes More

St Helier, United Kingdom
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 12 May 2013

Although in a rather downmarket area of town, the Ibis lived up to the expected service offered by this group of hotels, The room was rather ordinary, but was comfortable, with their new style bedding and very clean. Breakfast was above average for Ibis, but still hefty at £7.50

Was this review helpful? Yes
MIGUEL M, General Manager at Ibis Carlisle, responded to this review
15 May 2013

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Miguel Mendes More

lincs uk
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 8 May 2013

Booked for a one night stopover. Excellent value at £29 for the room. Very clean, great shower pod and really lovely helpful staff. Right in the centre of Carlisle - the car park is really difficult to get to around the back on the one way system but at least it has one! The room was very hard to keep... More

Was this review helpful? Yes 1
MIGUEL M, General Manager at Ibis Carlisle, responded to this review
9 May 2013

Dear Valued Customer, thank you for taking the time to write a review about your recent visit to the Hotel Ibis Carlisle. I am delighted that you enjoyed your stay and we have noted your comments about the comfort of the beds, which we are addressing. Kind regards, Miguel Mendes More

Grange-over-Sands, United Kingdom
1 review
4 of 5 stars Reviewed 7 May 2013

I stayed at the Ibis in Carlisle overnight and was very impressed by the standards of cleanliness and comfort of the rooms. I was on my own and came for an evening meeting in nearby Portland Square, it finished earlier than I had thought so back at the hotel I took full advantage of the late bar before retiring to... More

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Review collected in partnership with Accorhotels.com

MIGUEL M, General Manager at Ibis Carlisle, responded to this review
9 May 2013

Dear Valued Customer, tank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Miguel Mendes More

A TripAdvisor Member
5 of 5 stars Reviewed 6 May 2013

Excellent service from checking in to checking out. Room very quiet and clean. Hotel very handy for the railway station, vue cinema, weatherspoons and Carlisle itself. Breakfasts are very good, we just helped ourselves to as much as we wanted and there was plenty to choose from.

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

MIGUEL M, General Manager at Ibis Carlisle, responded to this review
9 May 2013

Dear Valued Customer, thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Miguel Mendes More

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Hotel Summarization (Beta)

What travellers say

  • Car park(18)
  • Staff were friendly(6)
  • FREE parking(5)
  • Good night(4)
  • Friendly and helpful(4)
  • Very clean(4)
  • Mid week(4)
  • Excellent location(3)
  • Clean and comfortable(3)
  • Rooms are clean(3)

Additional Information about Ibis Carlisle

Address: Portlands | Botchergate, Carlisle CA1 1RP, England
Region: United Kingdom > England > Cumbria > Carlisle
Amenities:
Bar/Lounge Free Parking Pets Allowed Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 20 hotels in Carlisle
Price Range:
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Ibis Carlisle hotel is located in the centre of the city, 200 m from the main railway station and not far from Lanes Shopping Centre. Carlisle Cathedral and the Castle are just a few minutes walk from the hotel. Book one of our 102 air conditioned rooms and benefit from use of our hotel amenities, including free outdoor parking, a bar serving light meals and snacks 24 hours 7 days as well as wireless Internet access to cater for business guests. Europcar rental services are available at the hotel. ... more   less 
Reservation Options:
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Also Known As:
Ibis Carlisle Hotel Carlisle
Ibis Carlisle Hotel
Accor Carlisle
Ibis Carlisle Cumbria

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Ibis Carlisle
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