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Holiday Inn Express Poole

3.0 of 5
Walking Field Lane, Poole BH15 1RZ, England
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Holiday Inn Express Poole
Ranked #8 of 15 hotels in Poole
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276 reviews from our community

Traveller rating
    53
    97
    79
    30
    17
See reviews for
Families
69
 
Couples
96
 
Solo
10
 
Business
56
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Tipperary, Ireland
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 24 May 2013 NEW

I had stayed at this Hotel previously enjoyed my visit. However, times change. My friend and I had travelled from Jersey & were travelling on to Fishguard the following morning. As we were both exhausted and it was midnight, we had no choice but to stay here although we found the £130 per room tariff exorbitant for a hotel that... More

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Herts
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 May 2013 NEW

Stayed here on a Sunday night - hotel quiet and fairly empty. Room overlooked the smoking shelter next to the bar, which would be a problem in warm weather as you can hear quite a lot of noise even with the window shut. Excellent location if you have a car, member of staff on front desk not up to usual... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Have stayed here a number of times over the last 6 months and now were getting into holiday season I would definitely recommend it for its value for money, location and free parking. During the winter season they seem to have updated the ground floor and these are now really good. Staff are always pleasant and quick to check you... More

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GeneralManagerPoole, General Manager at Holiday Inn Express Poole, responded to this review
23 May 2013

Dear Jude, I was delighted that you liked your overall experience of The Hotel. I have shared your comments with my team here at the hotel. I was happy that we met your expectations during your stay every time. I look forward to welcoming you back personally on your next visit. Kind Regards, Abi Gupta General Manager More

Zurich, Switzerland
Top Contributor
62 reviews 62 reviews
55 hotel reviews
Reviews in 52 cities Reviews in 52 cities
294 helpful votes 294 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

Stayed here for 3 nights on business, my 4th stay in the last year. The hotel is fine, staff are always friendly and courteous. Check in and out fast and pain free. I had a refurbished room this time, the design is ok, bed comfortable, tea and coffee. A good consistent shower, a little short on water pressure, but I... More

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See 2 more reviews by Zuribob for Poole
GeneralManagerPoole, General Manager at Holiday Inn Express Poole, responded to this review
23 May 2013

Dear Zuribob, Thank you very much for taking the time to post your recent review on Trip Advisor. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. Thank you for your nice comments regarding our staff, new rooms, cleanliness and complimentary breakfast. We are glad you enjoyed your... More

Shoreham-by-Sea, England, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 May 2013

We stayed overnigh in order to catch the ferry to jersey in the morning.. Staff were friendly helpful and provided good service. The room was large good comfy bed settee overlooking the front of the hotel. Breakfast was good a choice of continental or sausage scrambled egg beans. Croissants were excellent. To cap it all the automtic toaster actually toasted... More

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GeneralManagerPoole, General Manager at Holiday Inn Express Poole, responded to this review
23 May 2013

Dear John, Thank you very much for taking the time to post your recent review on Trip Advisor. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. I would like to thank you for your kind words regarding our hotel, we are glad you had a good stay... More

sompting west sussex
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 10 May 2013

Clean, nice staff, quite central, bus station on doorstep for those with no car, bit of a dump in surrounding area, but travel into Poole seafront area and its much better. Express breakfast we thought was good, yes there is no bacon, but so what fill up on sausage!!!!!you can have fresh fruit yogurts pastries cheeses, what more could you... More

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GeneralManagerPoole, General Manager at Holiday Inn Express Poole, responded to this review
23 May 2013

Dear Gemma H, Dear Natalieh, Thank you very much for taking the time to post your recent review on Trip Advisor. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. Thank you for you comments regarding our staff and breakfast, we are glad you enjoyed your stay with... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

Very clean and effortless booking via Booking.com. A quiet room meant you could hear the bathroom next door and the car park outside. Rooms clean and functional and staff nice and helpful. As always you want to thump other guests who can't close doors with quiet respect. Really weird configuration of seating to watch the sports TV. Okay breakfast selection.

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GeneralManagerPoole, General Manager at Holiday Inn Express Poole, responded to this review
23 May 2013

Dear Robert, Thank you very much for taking the time to post your recent review on Trip Advisor. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. I would like to thank you for your kind words regarding our hotel staff and service. We really pride ourselves on... More

Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 7 May 2013

Our room was clearly having an identity crisis....brown carpet, '70s (wannabe 2000) formica bits of wood resembling wardrobes and bed stead, purple gungy walls and a fabulous pair of scarey bright yellow and blue curtains they found from a charity shop in 1994 - what a clash! We didn't care because we just needed a bed for the night but... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Poole, responded to this review
22 May 2013

Dear Fiona M, Thank you so much for your candid review of our hotel. I am sorry to read you received service that was less than satisfactory on this visit most especially with the condition of the room and breakfast served not living up to par. Rest assured that these issues will be looked into. We will use your comments... More

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Fleet, United Kingdom
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 May 2013

Stayed here for one night at the beginning of the bank holiday weekend. Easy to find near the centre of Poole. Ample parking. Friendly staff. The bedroom looked like it had been refurbished and was very clean and tidy. A comprehensive HI Express breakfast which includes every pastry ever seen plus a limited hot option. Very easy to walk into... More

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GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review
6 May 2013

Dear Mr Tim Parry, Thank you very much for taking the time to post your recent review on Trip Advisor. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. Thank you for your comments regarding breakfast, staff and everything else that made your stay memorable. I will take... More

Mansfield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 4 May 2013

This is a nice clean comfy hotel. Nice sized rooms and comfy beds. On a down side, had dinner here and was very basic,easy cook/deep fried........breakfast was basic too, scrambled egg, sausage and beans.

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GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review
6 May 2013

Dear Nttm_Guy, Thank you very much for taking the time to post your recent review on Trip Advisor. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. We will take your comments on-board regarding the dinner service and the food quality and will make sure this is not... More

 
 
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Additional Information about Holiday Inn Express Poole

Also Known As:
Holiday Inn Express Poole Hotel
Holiday Inn Express Poole Hotel Poole
Poole Holiday Inn Express
Holiday Inn Poole
Poole Holiday Inn
Holiday Inn Express Poole Dorset
Address: Walking Field Lane, Poole BH15 1RZ, England
Phone Number:
Region: United Kingdom > England > Dorset > Poole
Amenities:
Business Centre Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 15 hotels in Poole
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Express by Holiday Inn, Poole located on the beautiful South Coast of Dorset. Within a 5 minute drive you can experience the breathtaking 5 miles of golden, sandy, Blue Flag Beaches, at the famous Sandbanks.The Hotel is within walking distance of Poole Quay, the Dolphin Shopping Centre, Poole Arts Centre, Bus and Railway Stations and convenient for stopovers for Channel and Brittany Ferries. For our early morning Ferry guests we ensure breakfast is ready by 5.30am .Express by Holiday Inn, Poole is ideal for the business traveller thanks to the Hotels proximity to local business companies like Siemens, R.N.L.I., Barclays International Bank, Animal, Sunseekers and Qualcomm.The Weymouth & Portland Olympic Sailing Venue is within an hours drive. 24hr Reception with open plan Bar & Lounge an ideal place to watch Sky Sports and catch up with friends. Dinner in our Great Room is served Mon-Thurs from 6.00pm - 9.00pm. Express by Holiday Inn, Poole has 85 Air-Conditioned bedrooms all with High Speed Internet Access, Free View Flat Screen TV and Power Shower. All Hotel rates include complimentary Continental Breakfast and Free Parking. When parking at the rear of the Hotel do not pay and display as the Hotel will provide a voucher for your dashboard. ... more   less 
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