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All 23 Ipswich hotels

Novotel Ipswich

4.0 of 5
Grey Friars Road, Ipswich IP1 1UP, England
Hotel amenities
Novotel Ipswich
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Ranked #10 of 23 hotels in Ipswich
Most recent review
5 of 5 stars Reviewed 16 June 2013
Joanna932 Ipswich, United Kingdom
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266 reviews from our community

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Date Rating
Ipswich, United Kingdom
1 review
5 of 5 stars Reviewed 16 June 2013 NEW

I was very impressed with this hotel. Having stayed at other hotels on business in Ipswich, I have struggled to find one within budget that meets my needs and expectations. This one did and I shall certainly return. Good room, good food and a very high level of service.

Review collected in partnership with Accorhotels.com

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
17 June 2013

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Serhan Ilker General Manager More

Berkshire, UK
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 8 June 2013

As a straightforward, stopover hotel for business guests, I cannot really fault Novotel Ipswich. The staff are very friendly, the location is convenient and the room was well-equipped and clean. After a long journey to Ipswich, I appreciated the quick check-in and excellent service in the restaurant. The Superior room I stayed in had a modern bathroom and plenty of... More

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
12 June 2013

My team and I very much appreciate your positive comments, and I’m happy we were able to make your stay with us so enjoyable. We look forward to welcoming you back at Novotel in Ipswich. Kind regards Serhan Ilker General Manager More

Shetland, Scotland
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 June 2013

We spent a great few days here and were delighted to find the staff were so courteous, professional and helpful in every way. The room was spacious, housekeeping good and we were close to shops and to the river for walks etc

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
17 June 2013

I’m so glad that you had an enjoyable time during your stay at Novotel in Ipswich. I hope we can welcome you back to the property in the near future. Kind regards, Serhan Ilker General Manager More

Essex
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 June 2013

Stayed at the Novotel on 1 June 13. Checkin was seamless, front desk very attentive. Paid GBP 70 for room one up from the basic rate. Room was clean, well decorated with a comfortable bed. Shower & bath to choose from, room was spotlessly clean. Rest of the hotel followed suit. Would definitely revisit and its only a 2 minutes... More

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See 3 more reviews by DiscerningEssex for Ipswich
Serhanilker, General Manager at Novotel Ipswich, responded to this review
4 June 2013

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Novotel Ipswich Centre. I hope we can be part of your future travel plans. Kind regards Serhan Ilker General Manager More

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 30 May 2013

booked 2 nights for a business trip, checked out first morning. small and crowded car park, not enough space for all guests...make sure to get there in time don't bother emailing the reception in advance, they'll just ignore your advance requests room service is not bad, it just does NOT exist after 10pm, even though last orders are meant to... More

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
4 June 2013

Many thanks for letting us know your thoughts, and rest assured we will look into this matter. I beleive there was miscommunication between you and my team regarding Room service becuase we have 24h rooms service. Contact me at any time on 01473 232400 or email me at H0995-GM@accor.com if you’d like to discuss things further. With kind regards, Serhan... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2013

This hotel is very close to the centre so it was good for my trip,however they charge a fee for parking at the hotel £7-00.I found this hotel to be of a very good quality and the rooms were very clean and tidy i had an executive room and found it was ideal for business.I will use this hotel again... More

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
30 May 2013

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Novotel in Ipswich. Kind regards, Serhan Ilker General Manager More

Dundee, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 May 2013

This hotel met all our needs including disabled access as one of the party required a wheelchair. The hotel is within walking distance of the waterfront city centre and railway station. Breakfast buffet was good and very fresh. Staff were excellent from front desk to waiter. I would definitely recommend the hotel and will stay there again

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Serhanilker, General Manager at Novotel Ipswich, responded to this review
28 May 2013

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Novotel in Ipswich. Kind regards, Serhan Ilker General Manager More

Bury St. Edmunds, United Kingdom
1 review
4 of 5 stars Reviewed 22 May 2013

My wife was happy here. All went according to plan. She was allowed in a vacant room on arrival, having breakfast there, before the 12 check in. Staff were accomodating. The waitress was good. But I would probably try to have dinner out because food was only average for the price paid. However, we like the restaurant.

Review collected in partnership with Accorhotels.com

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
24 May 2013

Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points your raised personally, and in the meantime, I hope we can welcome you back to the Novotel Ipswich Centre very soon. Kind regards, Serhan Ilker General Manager More

Wales
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 17 May 2013

Huge 'executive' room, but poorly designed, and much of the equipment in it was damaged or didn't work properly. For example, tiny wardrobe and no coat hooks; ridiculously complicated integrated TV and internet so that it required 4 menus just to get BBC1, and Radio 4 was not an option; internet fell over in the evening, so the promise of... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Serhanilker, General Manager at Novotel Ipswich, responded to this review
20 May 2013

I’m so sorry that you were disappointed by your experience saying with us at Novotel Ipswich. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact me on 01473 232400 or email me on H0995-GM@accor.com to discuss this further. In the mean time I would... More

Southampton
Top Contributor
101 reviews 101 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 11 May 2013

Stayed here on business on a week day. Parking is limited, but I was able to park ok at 6pm. There is a charge for the parking. Check in was quick and efficient. Room was clean and well equipped - fridge, safe, hair dryer, tea making tray. Ate in the restaurant - a couple of menu items not available. I... More

Was this review helpful? Yes
Serhanilker, General Manager at Novotel Ipswich, responded to this review
13 May 2013

I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the Novotel Ipswich Centre very soon. Kind regards, Serhan Ilker General Manager More

 
 
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Additional Information about Novotel Ipswich

Also Known As:
Novotel Ipswich Hotel
Novotel Ipswich Hotel Ipswich
Ipswich Novotel
Address: Grey Friars Road, Ipswich IP1 1UP, England
Region: United Kingdom > England > East Anglia > Suffolk > Ipswich
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in Ipswich
#4 Family Hotels in Ipswich
#6 Business Hotels in Ipswich
Price Range:
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel Ipswich is ideally located in the thriving town centre of Ipswich. Offering 101 newly refurbished rooms including 25 superior rooms, the hotel is perfect for a business trip or conference in Ipswich with a business centre, four meeting roomsas well as WiFi Internet access. At the end of an eventful day, relax in the hotel bar and enjoy a meal in our Garden Brasserie restaurant, which also offers room service. Onsite pay parking for your convenience. ... more   less 
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