I stayed in this hotel in November 2011 on a Turkey & Tinsel break with a group of friends and found it excellent despite some of the reviewsfrom Trip Advisor guests.The staff were great,food first class, & entertainmentwas good.Rooms clean &good size.Would recommend it.the shops were within walking distance, as was the Great Orme. More

I had a premier room. Very nice clean lovely view and balcony. It was far to cold to go out so I stayed in. The entertainment was fun. Lovely to see people enjoying a break. Breakfast was plentiful and nice. The operation was run with great precision. The waiting staff and bar staff were great. The night time duty manager... More

It was the third time at this hotel,nearly always the winter months so never for the sun but it cant be faulted for the friendly and homely ambience it gives out.The staff are more than helpful and polite making you feel at home straight away.The Grand is badly in need of some refurb and is very dated in appearance but... More

I booked this hotel for my Dads Birthday as we were going to see Billy Connelly at Venue Cymru. After reading the reviews i was so nervous about staying. However the hotel was good, yes it is a building that is 112 years old so the floorboards do creak, but the rooms were clean, a liitle too hot for me... More

A few positives here - friendly and co-operative staff, pleasant public areas, good quality evening entertainment - but far too many negatives for our liking in respect of cleanliness of rooms and quality of meals (though the service at meals is good). Have to say it is overall poor value for these reasons and we shall not be staying here... More

we arrived yesterday for one night me and the hubby as we were going to the theatre,on arrival were met by a rude receptionist,when i was given my key,there was no pleasant talk,just abruptness,on to the room,the ceiling was full of cobwebs,right next to 2 lifts (so you can imagine the noise all night long)wallpaper hanging off in the bedroom... More

My wife and I absolutely love Llandudno and we have stayed at a number of hotels - by far the best for the price, location and staff is the Grand. We have stayed here around 10 occasions and have recommended it to family and friends. They enjoyed their stay as we always have and will be returning. The staff are... More

we went to grand hotel for a db&b deal,room was ok carpet was dirty stained.the radiator in bathroom was red hot but the one in the room was never more than luke warm and the room was freezing,there were no extra blankets.we went for dinner was shown to a table,went to get some soup and our table was taken by... More

So bad it was funny. Firstly had to queue at reception as a busload of elderly people from Glasgow had just arrived. Got to reception,was asked my name and was given an envelope with my room key. Got to my room and not much positive to say about that,small room cheap furniture tiny old tv with basic channels. Floors were... More