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All 42 Eastbourne hotels

BEST WESTERN York House Hotel

3.0 of 5
14 - 22 Royal Parade, Eastbourne BN22 7AP, England
Hotel amenities
BEST WESTERN York House Hotel
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76%
Ranked #9 of 42 hotels in Eastbourne
Most recent review
5 of 5 stars Reviewed 18 June 2013
Suzanne C Southampton, United Kingdom
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249 reviews from our community

Traveller rating
    107
    77
    29
    24
    12
See reviews for
Families
58
 
Couples
100
 
Solo
9
 
Business
21
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 18 June 2013 NEW

Great, friendly and extremely helpful staff. As we arrived we asked for information about getting to brighton on the train we went to our room and by the time we got back to reception it was all printed out for us. We were very lucky to be upgraded to a sea view in one of their recently refurbished rooms which... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

Helpful and friendly staff. Good location. Lovely recently refurbished room. Good quality TV and free internet connection. We didn't use the swimming pool, but it looked nice. I definitely recommend staying in this hotel.

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Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review
17 June 2013

Thank you for your review I am glad you had a good time with us and appreciated the Free Wifi and thank you for your comments reference my staff. Look forward to seeing you again soon More

London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW

And so it was that on a couple of warm, sunny days in June we found ourselves back at the York House Hotel. It was nearly 8 months since our last stay so what, apart from the weather, would be different? We had booked a double sea-view room at £95 per night. Again we were allocated one of the recently... More

Was this review helpful? Yes 1
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review
17 June 2013

Thank you for your review Of course I was disappointed to read your review this time round with us however am glad you had some positives. In relation to Tea/coffee supplies I am sure you read my note in the guest directory that if you need extra supplies just ask at Reception and these will be provided free of charge.... More

Brighton
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 June 2013

We held our reception party here in May, following our wedding abroad, which was a couple of months earlier. The whole experience was faultless. The staff, the buffet, the bar and the downstairs function room all met with our expectations - and more. Disappointed we couldn't stay for the night, but it was fully booked well in advance. I suppose... More

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See 2 more reviews by BethanyBrighton for Eastbourne
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review
5 June 2013

Thank you for your review. It was a pleasure to host your evening Wedding Reception and thank you for your kind comments regarding Roxanne and the on duty staff Accommodation is really busy and I'm sorry we couldnt accommodate you this time round but drop me a line nearer your 1st anniversary and I will see what I can do... More

1 review
5 of 5 stars Reviewed 3 June 2013 via mobile

We stayed at this hotel for a short break with a few friends. From the moment we checked in until check out, everything was perfect? Room was clean and fresh, staff were so friendly and food was great! Can't wait until July when we will be back

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Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review
4 June 2013

Thank you for your review Glad you had a great time with us and thank you for your comments reference my staff, much appreciated by them. We look forward to seeing you again in July More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 June 2013

I had such a nice stay at this hotel. When I arrived I was greeted by the beautiful sea which my child was excited to see. When we came into the hotel it looked very welcoming and so did the staff. We went up to the desk and gave all the details in then he told us to have a... More

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Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review
3 June 2013

Thank you for your review I am glad you had a good stay with us. There is another signposted route to the swimming pool which avoids the Restaurant - apologies if my staff never pointed it out. Look forward to seeing you again soon though. More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 June 2013

Just returned from an overnight stay with two of our small grandchildren and were very pleasantly surprised. The hotel is clean and comfortable and our refurbished family room was very nice. The restaurant surpassed our expectations and was made special by our waitress Ewa who was fabulous with our grandchildren. Excellent dinner and breakfast excellent too. The pool is a... More

Was this review helpful? Yes 1
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review
3 June 2013

Thank you for your review Glad to see you had such a good time with your Grandchildren and the swimming pool helped. Thank you for your comments reference Ewa, she is a great host with the kids and glad the food went down well Hope to see you again soon More

Sandgate, null, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 May 2013

We have stayed here on 3 separate occasions for one night each time. There are 2 adults & 2 children and its been a perfect base to stay for us whilst visiting relatives. Rooms are clean. The breakfast here is lovely. Beds are comfy and its never been too noisy to sleep.

Was this review helpful? Yes 1
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review
3 June 2013

Thank you for your review. Glad to see your return visits still live upto expectations and and also our position as a BEST WESTERN Family Favourites hotel is justified Look forward to seeing you again soon More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 May 2013 via mobile

Great place to stay, I would recommend the stay.......……............. Great place to stay, I would recommend the stay.......……............. Great place to stay, I would recommend the stay.......……............. Great place to stay, I would recommend the stay.......…….............

Was this review helpful? Yes 1
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review
3 June 2013

Thank you for your review Thank you also for your recommendation to stay with us Look forward to seeing you again soon! More

1 review
5 of 5 stars Reviewed 30 May 2013 via mobile

Could not fault anything my wife booked it for my birthday as a surprise and couldn't have chosen better myself, the staff where very helpfull the rooms where clean and big enough. And the breakfast was the best way to start my day

Was this review helpful? Yes
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review
3 June 2013

Thank you for your review I am glad you enjoyed your Birthday with us and look forward to seeing you again soon More

 
 
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Additional Information about BEST WESTERN York House Hotel

Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western
Address: 14 - 22 Royal Parade, Eastbourne BN22 7AP, England
Region: United Kingdom > England > South East England > East Sussex > Eastbourne
Amenities:
Bar/Lounge Beach Business Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Eastbourne
#5 On the Beach Hotels in Eastbourne
#6 Business Hotels in Eastbourne
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours. ... more   less 
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