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All 40 Eastbourne hotels »

Bay Burlington Hotel

26-34 Royal Parade, Eastbourne BN21 3YN, England
Hotel amenities
Special offer
2012 BREAKS FROM £74
Ranked #25 of 40 hotels in Eastbourne
3.5 of 5 stars 83 Reviews
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83 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Sea view(4)
  • Dining room(4)
Traveller rating
    19
    27
    18
    9
    10
Only show reviews for Family (14) | Couples (47) | Business (0)
Date Rating
TheJaffaCake
1 review
2 helpful votes
5 of 5 stars Reviewed 6 February 2012 NEW
2
people found this review helpful

Just come back form a wonderful stay at the Burlington Hotel.  Our room was warm and cozy which was lovely when the snow came in at the end of our stay. The food was enjoyable but obviously on a budget. Our waitress was always friendly and helpful.  The bar staff were equally as friendly with Marc at the main bar... More

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janet y
Rochester, United Kingdom
2 reviews
3 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

we really enjoyed our stay at burlington...hotel was very nice and clean but a bit dated upstairs...unfortunately the lift was not working during our stay but not really an issue...food was really nice and the waiters and waitresses very helpful...entertainment was good the compere Mark Snow was really good. More

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George P
St Ives, United Kingdom
1 review
1 helpful vote
3 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Recommend that when booking in special requests you request a good bed / mattress. Break in November - dbl bed called to be replaced due to feeling springs but was provided with thin mattress topper rather than new mattress. Break this month January - twin beds / mattresses one with springs felt but other when even sat on settled down... More

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cpolkinghorne
ely
Contributor
18 reviews
12 helpful votes
4 of 5 stars Reviewed 21 January 2012
2
people found this review helpful

With Shearings you know broadly what you are going to get, but the Burlington is above average. It occupies one of the best positions in Eastbourne, just opposite the pier, and only a short walk from the town centre. Externally the building shows its age, but it has been nicely refurbished inside. The hotel is justly popular, to the extent... More

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Liz B
Bournemouth, United Kingdom
Reviewer
3 reviews
5 helpful votes
2 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I booked a Christmas break at this coaching hotel as a self drive option. Going by coach would have cost £500 per person, self drive £400 per person. Quite a difference. The room size was adequate and clean but HOT. We did not have any heating on but could not cool it down. The food was good but the waitress... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
23 January 2012

Wow. This review is in direct contrast to the majority of the feedback we received over the Christmas period. Our re-bookings for 2012 clearly showed the package offered was very much enjoyed, so much so people are prepared to book twelve months in advance to ensure a room at the hotel. I’m a little surprised about the comment made about... More

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BernieBarwise
Widnes
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

Just returned from the Burlington. This is by far the best holiday every with Shearings. Let me start with the driver Tony two teds, he got everyone mixng and couldnt do enough for you even down to getting rid of your sweet wrappers and rubbish and opening the middle doors to let you off the coach and letting you use... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
23 January 2012

Well what can I say, what an amazing review. Glad to read you got your extra sausage. Everyone is different and expect different things from a holiday, but when you read , good accommodation, great food excellent staff and entertainment, fantastic drivers, brilliant weather, really what more can you ask for. The inclusive breaks are going down a storm and... More

anntwist t
liverpool
1 review
2 helpful votes
5 of 5 stars Reviewed 14 January 2012
2
people found this review helpful

firstly we would like to thank the staff. tony two bears coach driver the best driver on shearings we have had next bar staff and maids who made our holiday so great next mark who was fab loved him to bits room brill light and airey with three large windows faceing sea and pier what a sight to see first... More

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scarbgang
Scarborough, United Kingdom
1 review
6 helpful votes
5 of 5 stars Reviewed 7 January 2012
6
people found this review helpful

I have just returned from a holiday at this hotel travelling with National,,,there were 5 of us ranging from 14 to 90, including disabled and special needs. I have nothing but praise for this hotel, it was superb, Blaze serving us was very smiley and efficient, but not too pushy, Laura was on hand with the drinks served with a... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
12 January 2012

What a brilliant start to the year. The hotel welcomed 7 coaches of National guests and its was our pleasure. The smokers can be an issue and we are looking into alternative measures. Great review about Mark who is now on the mend, he had Man Flue!! We do try to deliver a quality of service to meet our guest's... More

Lorna P
Wakefield, United Kingdom
1 review
3 helpful votes
1 of 5 stars Reviewed 17 December 2011
3
people found this review helpful

My husband and myself stayed here in August we payed £64- to upgrade our room. When we arrived the painters were on our floor painting the corridors outside our room. This lasted our full stay. Paint fumes all the time and as I am asthmaticit made me ill. I asked to be moved but was told the hotel was full.... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
12 January 2012

It is always a shame to read reviews like this. back in August the corridors where being painted and upgraded. This did cause some inconvenience and disruption to a small amount of guests and for this we are always aplogetic. It is never our intention to upset any valued guests. These works where more than needed and now they are... More

PhillipKBurnley
Burnley
Senior Contributor
27 reviews
15 helpful votes
5 of 5 stars Reviewed 9 December 2011
4
people found this review helpful

Again went on a Shearings Coach, i dont know why people bother driving.Seen one or two reviews that didnt do the place justice,i am pleased to say our group of 6 loved it.In the process of being redecorated we were on the second floor and i tlooks graet ,brilliant to see a beautiful building like this being used to its... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
12 January 2012

Great to read reviews like this. Yes improvements are being made and we will continue to this. Mark does appear to be hitting the spot in the entertainment area. He does try to cater for all tastes of music and dancing. Great comment on the staff and food, glad both were enjoyed. Its fair to say eveyrone is entitled to... More

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Bay Burlington Hotel Also Known As

  • Burlington Hotel Eastbourne
Address: 26-34 Royal Parade, Eastbourne BN21 3YN, England

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