I have just returned from a 4 night stay at the Novotel. The hotel is just across the river from the main city and only 2 minutes walk from Nestroyplatz U-Bahn station.
I booked a package through the Accor website which included a Vienna Card and entry to the Belvedere Palace. Upon check in the receptionist had run out of...
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Dear Guest,
many thanks for your wonderful review to your stay in our hotel! We are very pleased to read, that you enjoyed your stay and you rated the service attitude of our staff in a high level.
We hope you had a good trip home and we are looking forward to welcoming you again in the future.
With our...
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We stayed in the hotel for 3 nights. Location is good since it takes about 15 minutes getting to Stephanplatz, Opera House and Museums Quartier. Breakfast is good and on weekends its served until 13:00. Decoration is nice, the rooms are cleaned and big. The only deception is beds are terrible. I could´t sleep for 2 nights but if you...
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Lieber Gast,
ein herzliches Danke, dass Sie sich die Zeit genommen haben, Ihre EIndrücke nach Ihrem Aufenthalt in unserem Hotel,...
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We stayed in the hotel for 3 nights. The concierges were kind enough to let us check in immediately and we were then able to go out and look around the town for longer. The rooms are a good size and have good facilities. The showers can take some getting used to (if you aren't used to pushing buttons and...
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Dear Guest,
thank you very much indeed for your motivating words and the time you spend to post them.
For our team, always trying hard to improve services, your review is the best confirmation to be on the right track.
We hope you had a trouble-free trip home and we would be very happy to welcoming you again in Vienna....
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when we arrived at the hotel , we were alowed to have the room early which was a great help as we arrived at 8am . this hotel was nice very clean , good food , ok staff .
very close to st stephans cathedral , only 5 mins walking , this location is perfect to see all the sights...
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Dear Guest,
many thanks for your wonderful review to your stay in our hotel! We are very pleased to read, that you enjoyed your stay and you rated the service attitude of our staff in a high level.
We hope you had a good trip home and we are looking forward to welcoming you again in the future.
With our...
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The price was a bit more expensive than Renaissance. I didnt get any special rate as a club member at all.........................................................................................................................
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Dear Guest,
many thanks for taking your time to post your positive feed back concerning your last stay in our hotel. We are very pleased you liked our services and you enjoyed your stay.
Unfortunally we do not understand your remark for the special price reduction for a club member. Our customer relation program A|Club offers several benefits - e.g....
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We stayed in the hotel for 3 nights....amzing stay. Staff are amazingly polite and welcoming. Allowed early check in. Roomes are cosy, clean and modern. Buffet is rich and plentifull, though becomes rather dull as it is the same every morning. Location is excellent, litterally behind the corner from an underground station, which is 2 stations away from the hear...
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Dear Guest,
what a pleasure for all of us to read your wonderful recomending review! Many thanks for taking your time to post it to the travel community.
We all feel awarded by telling us you took good memories of Vienna, the hotel and the polite and welcoming staff with you.
We promise to go on hosting our guests in...
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This is a place where I would certainly return, given the location and quality of service. The price was rather high, probably because of the busy winter holidays season, but the staff was impressively polite, careful and helpful.
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Dear Guest,
thank you very much indeed for your great commentary you posted for us in the Internet.
Such honorary mention to the service attitude of our staff is most welcome by each team member - particulary after the stressing high saison dates in december.
It is a great pleasure for us that you enjoyed your stay very much. We...
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The Novotel Wien City is a good hotel, very clean, in a renovated building. I stayed in a junior suite with wife and two children. It is not spacious, but is otherwise comfortable and perfectly fine if you plan to be away most of the day. Breakfast, paid separately, is excellent. The staff is very polite and attentive to requests....
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Dear Family,
many thanks for taking your time to share your travel experiences with the comunity after your return home.
We are all very happy to get to know you rated our hotel as comfortable and the service attitude of our staff as high level.
We are constantly improving our offers to meet the expections of our guests and therefore...
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