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Hotel Erzherzog Rainer

4.0 of 5
Wiedner Hauptstr 27 - 29, Vienna A-1040, Austria (Formerly Best Western)
Hotel amenities
Hotel Erzherzog Rainer
Ranked #43 of 361 hotels in Vienna
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175 reviews from our community

Traveller rating
    83
    73
    11
    3
    5
See reviews for
Families
18
 
Couples
82
 
Solo
22
 
Business
25
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
West Sussex
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

We had a great 4 night stay at this hotel. our room was small and facing the inner courtyard, and although at first we were a little disappointed, i think these are the best rooms. Silent day and night, cant hear anything from neighbouring rooms due to the layout and no street noise, which due to no air con meant... More

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Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

Stayed for 2 nights, found the hotel staff very helpfull. The hotel bar serves great food and again we could not fault the service. The rooms though old were well kept and had all that you need. The hotel offer a taxi service to the airport (40€) which was on time and a little cheaper than the taxi from the... More

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
14 May 2013

Dear Mark B, Thank you for your writing a review about your Vienna holidays. We are delighted to learn that you found our staff to be very helpful and that you enjoyed the offered services. We wish you a nice spring continuation and remain, with best regards from Vienna More

Munich, Germany
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 8 April 2013

We stayed for three nights in the hotel before Easter (as a gift). The hotel was clean but not of a very modern style. However, the beds were comfy and the bathroom even had a window which was much appreciated. The staff at the reception was very friendly and attentive and available 24/7. The breakfast room seemed to be too... More

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See 10 more reviews by biaci for Vienna
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
16 April 2013

Dear biaci, thank you for posting your impressions. We are happy that you were very satisfied with the hotel staff the cleanliness and the buffet offer. At peak times not all guests can take place simultaneously in the breakfast room, so we offer additional seating in the restaurant. We are sorry that you had something stolen from you coats hanging... More

Jerusalem, Israel
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 April 2013

A very nice and special place. Wonderful service, spotlesslly clean, perfect breakfast. 10 minutes walk to the Opera, 15 minutes walk to the Belvedere Palace. Quite a number of different restaurants in the neighbourhood. Everything was just flawless.

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
16 April 2013

Dear regaleks, We are pleased to read that you appreciate the special atmosphere of the Hotel and so could spend some relaxing days in Vienna. We hope you will keep your stay in good memories and remain, with sunny regards More

West Midlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 30 March 2013

A lovely hotel away from the centre of Vienna but near enough to walk to most of the sights. This family run hotel is an oasis of calm.Excellent staff,good clean rooms and a breakfast buffet which ranks amongst the very best. Nothing is too much trouble.A small restaurant provides coffee and cakes during the day and has an adventurous menu... More

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
16 April 2013

Dear Willkommen, Thank you very much for your positive review. We are delighted to learn that you felt very comfortable at our Hotel Erzherzog Rainer and thank you for your nice compliments. Best regards to West Midlands More

Belfast, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 25 March 2013

Stayed here for four night's in March.Good location , 15 minutes walk from town and the tram stop is close to the hotel. The hotel is clean and the food at breakfast is very nice, A lovely place to stay and the staff were all very helpful and informative. I would recommend this hotel for a stay in Vienna,

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
16 April 2013

Dear DD10_10, thank you for posting your impressions. We are happy that our offer convinced you and you passed some nice days in Vienna at our Hotel Erzherzog Rainer. We appreciate your compliments and thank you for your recommendation. Best regards More

Bedfordshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 March 2013

The hotel is conveniently situated near the underground stations so perfect location. Stayed for 5 days, the hotel could do with some updating and renovation but don't let this put you off, the hotel is spotlessly clean the staff are wonderful and make this hotel a little gem. Food, what I tried was excellent and my friend had no complaints... More

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
18 March 2013

Dear angeltinker, Thank you for sharing your experience on TripAdvisor. We are delighted to read about your stay and really appreciate your praise for our staff as well as your recommendation to other travellers! Wishing you a nice spring beginning, we remain, with best regards from Vienna More

Versailles, France
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 March 2013

Not a beautiful street nor a beautiful building, but a convenient place near the center town which is 7mn walk or 2 mn tram away. The professional photos you find on the description gives you a good idea of what you will really find. Crew is very professional. The hotel is very clean. Breakfast is great. My room was reasonably... More

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See 5 more reviews by coulapic7 for Vienna
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
18 March 2013

Dear coulapic7, We are happy to learn that you had a nice stay with us and were very satisfied with our staff, the breakfast offer and the assigned room. Thank you for your compliments. We wish you a nice spring beginning and remain, with best regards from Vienna More

Rishon LeZion, Israel
1 review
5 of 5 stars Reviewed 27 February 2013

Everything was just fine during the 4 days I spent in this lovely hotel in February 2013: The location is excellent: 12-15 minutes by foot to the Opera (or just 5 minutes by train - mere 3 tram stops to get there), tram station is just next to the hotel, undeground U1 station is 3 minutes by foot, Naschmarkt is... More

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
18 March 2013

Dear Vitalik Z, Thank you for your nice comments. With pleasure we read that you felt completely at home and fully enjoyed your stay with us. We hope you had nice journey back home and would be pleased to welcome you back in future. Best regards More

Lebbeke
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 February 2013

The hotel is located not far from the Belvedere, and the subway station is only 5' away and takes you to the center (line U1) in another 5'. Room was small but very comfortable and very clean. Same for the bathroom: I rarely encountered small hotel showers that did not give me some icky feeling, but this one was just... More

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See 3 more reviews by Harry V for Vienna
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
12 February 2013

Dear Harry V, We are delighted to read that you had a nice stay in Vienna and thank you for posting your experience on TripAdvisor. Wishing you a good winter continuation, we remain, with best regards from snowy Wien! More

 
 
Hotel Erzherzog Rainer
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4.5 of 5 stars 382 Reviews
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Additional Information about Hotel Erzherzog Rainer

Also Known As:
Erzherzog Rainer Hotel
Best Western Vienna
Erzherzog Rainer Vienna
Vienna Best Western
Address: Wiedner Hauptstr 27 - 29, Vienna A-1040, Austria (Formerly Best Western)
Region: Austria > Vienna
Amenities:
Business Centre Pets Allowed Restaurant Room Service
Hotel Style:
#33 Luxury Hotels in Vienna
#41 Romantic Hotels in Vienna
#97 Family Hotels in Vienna
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Tradition, Viennese charm and outstanding Austrian hospitality all await guests to the 4-star Hotel Erzherzog Rainer. The 84 rooms in Wilhelminian style are continually modernized without compromising the hotel's character. The central, convenient location not far from the Vienna State Opera guarantees a vacation in which there's opportunity to immerse oneself deep in the Viennese soul. Upscale Viennese "Gasthaus" cuisine is celebrated at the restaurant "Wiener Wirtschaft". ... more   less 
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