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Hotel Royal Reviews, Vienna

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All 361 Vienna hotels

Hotel Royal

4.0 of 5
Singerstrasse 3 | 1010 Wien, Vienna A-1010, Austria (Innere Stadt)
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Hotel Royal
105 traveller photos
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Ranked #163 of 361 hotels in Vienna
3.5 of 5 stars 378 Reviews
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378 reviews from our community

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New York City, New York
1 review
“Excellent location, ok service”
3 of 5 stars Reviewed 16 June 2013 NEW

I stayed here with my girlfriend for 3 days. I have to say it's very convenient to walk around both day and night. Hotel room is quite big as well, morning breakfast buffet is not bad. However, the room service has to be improved for the price they charged. Tower was not changed even though we put them on the... More

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valimatzi, Owner at Hotel Royal, responded to this review
18 June 2013

Dear Guest Johnny Xing, thank you for choosing our Hotel Royal for your recent stay in Vienna. We really appreciate that you took the time to review your stay at our Hotel Royal, especially for mentioning our perfect location. We are sorry to hear that the room service did not a good job and that the towels were not changed.... More

Bucharest, Romania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Right next to the cathedral”
2 of 5 stars Reviewed 14 June 2013 NEW

This is the only thing I liked about the hotel, its very central location. And the friendly and smiling staff. And the breakfast was not bad. Ok so three things. It's not a bad hotel, I would stay here again if not given another choice, but I didn't appreciate the price for what it offered. The double room was not... More

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See 2 more reviews by ruluca for Vienna
valimatzi, Owner at Hotel Royal, responded to this review
18 June 2013

Dear Guest Ruluca thank you for sharing your feedback with us. We are delighted to hear that you appreciate the very central location and our friendly staff. Thank you also for mentioning that everything was very clean, which is really a very important point. On the other hand we are really very sorry that it did not exceed your expectations... More

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Villa Park, California, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Some good, some bad about this hotel”
4 of 5 stars Reviewed 6 June 2013

We spent four nights at Hotel Royal in Vienna at the end of May, 2013. The hotel is very centrally located, right next to the Stephansplatz metro stop. The people at the hotel will sell you a metro card which allows you to ride all the public transportation for a couple of days - and the metro is very good... More

Was this review helpful? Yes 1
valimatzi, Owner at Hotel Royal, responded to this review
11 June 2013

Dear Guest P Michael H, thank you very much for taking the time to write a review about our Hotel Royal after your recent stay. We are delighted to read that you appreciated the central location and the service provided by our staff. Regarding the Internet access, we have a W-LAN access free of charge in the whole Hotel area,... More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“60th Holiday Hotel”
4 of 5 stars Reviewed 16 May 2013

For my birthday I decided to experience a life long ambition and visit the Spanish Riding School, booking through Expedia this was the hotel we selected primarily because of the location. And ..we wern't dissapointed. The hotel's location couldn't have been bettered, a small almost cul-de-sac with the hotel adjacent to what appeared to be the 'main square' next to... More

Was this review helpful? Yes 2
See 2 more reviews by rickydodah for Vienna
valimatzi, Owner at Hotel Royal, responded to this review
22 May 2013

Dear Guest Rickydodah, Dear guest, thank you so much for the really nice review you posted at TripAdvisor after your stay in our Hotel Royal. We are delighted to read, that you enjoyed your stay with us and thank you for complimenting our Hotel, the central location, the service provided by our staff and especially for mentioning our kindness. We... More

Kuwait City, Kuwait
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Wedding event and vacation”
5 of 5 stars Reviewed 11 May 2013

I had my wedding in Vienna and had people from different parts of the world all come and stay in Hotel Royal. The hotel offered the most amazing atmosphere to our guests and us (around 20 rooms). Very friendly staff, great breakfast, clean rooms and the most amazing location in Vienna. To top it all, the italian restaurant Settimo Cielo... More

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valimatzi, Owner at Hotel Royal, responded to this review
16 May 2013

Dear Guest Tro Traslakian, thank you so much for your really nice review about our Hotel Royal and our staff. We are really pleased to hear, that you enjoyed your stay and are very proud we could help to organize your wedding party! Our Ristorante Settimo Cielo, with its marvellous view over Vienna’s roof tops, … it’s really a magic... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Old and not renovated hotel”
2 of 5 stars Reviewed 9 May 2013

The location is the only advantage of this hotel. However, the noise from the street is just terrible. We booked a double room, but discovered two single beds putted together. These beds are very uncomfortable. The TV was very old with tiny screen. Only one channel in English! The breakfast was also disappointing. Very pure choice, almost no fruits and... More

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valimatzi, Owner at Hotel Royal, responded to this review
16 May 2013

Dear Guest Semyond 13, thank you for taking the time to communicate your feedback regarding your recent stay in our Hotel Royal. We are sorry to hear that we did not exceed your expectations. As you have described in your review our Hotel Royal is located very centrally, close to the Stephansdom, a lots of restaurants and steps away from... More

San Francisco, California
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Nice hotel”
4 of 5 stars Reviewed 2 May 2013

This is a great centrally located hotel. Very close to transportation, shopping, and restaurants. The rooms and hotel in general, are clean and well kept. The staff is friendly. The complimentary hot breakfast is fair. The assortment of pastries and bread is not as good as some other hotels and isnt replenished very often. Breakfast begins at 7am the day... More

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See 3 more reviews by Beaglebud for Vienna
valimatzi, Owner at Hotel Royal, responded to this review
8 May 2013

Dear Guest Beaglebud, thank you for choosing our Hotel Royal for your recent stay in Vienna. We really appreciate that you took your time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service. We are surprised to hear that breakfast was not ready by 7am! As we offer breakfast from 7am, it... More

Bristol
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Comfortable, central and good value”
4 of 5 stars Reviewed 29 April 2013

This hotel is right in the centre of Vienna, literally next door to Stephensdom and in the middle of the pedestrianised part of the shopping centre. There are lots of things to see within walking distance and there is a taxi rank outside if you want to go further. The staff were very helpful and dealt with all requests immediately.... More

Was this review helpful? Yes
valimatzi, Owner at Hotel Royal, responded to this review
2 May 2013

Dear Guest AntonyBristol, thank you for taking the time to share your past experience at our Hotel Royal. I am delighted to see your comments about our good amenities, our perfect location and I am extremely thankful to read that our team was professional and really amiable. Thank you again for posting a review on TripAdvisor, we look forward to... More

Ottawa, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Central Old Vienna Stay”
3 of 5 stars Reviewed 27 April 2013

This hotel is very well located on Stephenplatz adjacent to the Cathedral and a two minute walk to the Mozart Museum. Lots of shopping, restaurants and local culture right outside your room. And that's where the problem is. There is a McDonalds directly across the road that closes at 4am. Give up on sleep if you are on the first... More

Was this review helpful? Yes
valimatzi, Owner at Hotel Royal, responded to this review
2 May 2013

Dear Guest Howard S, thank you for taking the time to post your feedback regarding your recent stay in our Hotel Royal. We are pleased to hear that you appreciated your stay and the service offered. As you described in your review our Hotel Royal is really located very centrally, close to St. Stephan´s Cathedral, a lots of restaurants and... More

São Paulo, Brasil
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Perfect Location”
5 of 5 stars Reviewed 21 April 2013

This hotel is a 5 stars location and service. You can go to the all the main attractions by foot. The room is very comfortable, though there is no drain in the bathroom, and if you forgot to pull the shower curtain you can make a mess.

Was this review helpful? Yes
valimatzi, Owner at Hotel Royal, responded to this review
25 April 2013

Dear Guest Erica, thank you for choosing Hotel Royal for your recent stay in Vienna. We really appreciate that you took your time to send your impressions about your stay at our hotel, especially for mentioning our great customer service. Thank you again for your kindness and we look forward to welcoming you back soon! Kind regards Your Kremslehner Family More

 
 
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Additional Information about Hotel Royal

Also Known As:
Vienna Royal Hotel
Royal Hotel Vienna
Hotel Royal Vienna
Address: Singerstrasse 3 | 1010 Wien, Vienna A-1010, Austria
Region: Austria > Vienna > Innere Stadt
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service
Hotel Style:
#107 Luxury Hotels in Vienna
#112 Family Hotels in Vienna
Price Range: €€
Hotel Class:4 star (4*)
Reservation Options:
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Hotel Royal
Singerstrasse 3 1010 Wien
Vienna A-1010
Austria
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