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All 361 Vienna hotels

Graben Hotel

4.0 of 5
Dorotheergasse 3, Vienna 1010, Austria (Innere Stadt)
Hotel amenities
Graben Hotel
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66%
Ranked #174 of 361 hotels in Vienna
Most recent review
5 of 5 stars Reviewed 7 June 2013
amit2506 Tel Aviv, Israel
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275 reviews from our community

    Trip type
Traveller rating
    61
    116
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    28
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Date Rating
Tel Aviv, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 June 2013

We have stayed at the hotel last weekend. The stuff at the front desk were very helpful as well as the ladies who served the breakfast. The breakfast was great. We would like to mention the porter guy Edwin Castillo who was very helpful, nice and ready to help when ever you needed something. The room was a bit tiny... More

Was this review helpful? Yes 1
valimatzi, Owner at Graben Hotel, responded to this review
11 June 2013

Dear Guest Amit2506, thank you so much for your very nice review. It was a pleasure to read that you enjoyed your stay at our Graben Hotel and we would be really very happy to welcome you again, next time you come to Vienna. Thank you again! Kind regards Eva Kremslehner Hotel Manager More

NewYork
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 May 2013

This hotel fit perfectly with the wish to be close to the library for study in the mornings and then to be a museum visitor/tourist in the afternoon and evening. The breakfast had many options, free wifi made life easy, the room was kept very clean. The room was on 4th floor, back of hotel, very quiet, no view but... More

Was this review helpful? Yes 1
valimatzi, Owner at Graben Hotel, responded to this review
4 June 2013

Dear Guest Margaret W, thank you for choosing our Graben Hotel for your recent stay in Vienna. We really appreciate your valuable comments about your stay at our Graben Hotel, especially for mentioning our central location, the good facilities and services. Our team takes great pride in offering our guests a nice stay. We look forward to welcoming you back... More

Vienna
1 review
5 of 5 stars Reviewed 29 May 2013

Review collected in partnership with Easytobook.com

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Sao Paulo - Brazil
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 13 May 2013

The location was perfect for us! Main shopping street with lots of bars and restaurants around. Very close to the subway station and the opera house - which should not be missed!. Free Wifi and breakfast. The breakfast was very good - especially a blueberry yogurt!! The waiters were very friendly - it was really nice having such nice ladies... More

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See 4 more reviews by Farodivers for Vienna
valimatzi, Owner at Graben Hotel, responded to this review
17 May 2013

Dear Guest FaroDiver, thank you for your nice review. It was a pleasure to read that you enjoyed your stay, especially our rooms, our staff, the breakfast buffet and the location. It nice to read that we succeeded in meeting your expectations. See you soon again Yours sincerely Eva Kremslehner Hotel Manager More

Uppsala, Sweden
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 March 2013

We moved to this hotel because the hotel we had booked was full. We got a spacious room with bath tub. It was so newly renovated that we could smell the fresh painting. It was therefore very clean. One small problem was that the toilet and the bathroom were in to different rooms. The toilet had no sink, so you... More

Was this review helpful? Yes 1
See 2 more reviews by asepaasen for Vienna
valimatzi, Owner at Graben Hotel, responded to this review
21 March 2013

Dear Guest Asepaasen, thank you for your nice review. It was a pleasure for us having you as a guest as well as that you liked our brand new rooms at our Graben Hotel. We hope to welcome you soon again, your Kremslehner Family More

Vienna
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 March 2013

I booked this hotel in september , it was not expensive , but I found out why , the hotel is under renovation . What I minded most is not the early wakeup , nor dust or the paint smell , but the cigarette smoke , not only from the workers but also from the personnel and the ( separate... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
valimatzi, Owner at Graben Hotel, responded to this review
19 March 2013

Dear Guest Thomas V, thank you very much for sharing your experiences with the tripadvisor community, the opinion of our guests is very important for us! We are totally sorry that you had reasons to complain and that you obviously were not informed about the renovation works, but we published that information on our homepage and also on several reservation... More

Miami, Florida
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 21 February 2013

Clean spacious room with comfortable bed and linens. Friendly and helpful staff. The included breakfast provided a wide range of options and served in a lovely dining room. The location cannot be beat on a pedestrian only street just steps from the main square and cathedral with world class shopping and a few minutes in the other direction to the... More

Was this review helpful? Yes 1
valimatzi, Owner at Graben Hotel, responded to this review
27 February 2013

Dear Guest Marcia G, thank you for your kind words. It was a pleasure having you as a guest, we will forward your review to our member of staff to motivate them even more. We hope to welcome you soon again in one of our Hotels See you soon Eva Kremslehner Hotel Manager More

Perth, Australia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 9 February 2013

Mid winter stay in this hotel. Perfect location close to Karnterstrasse, cafes, museums, shopping, tourist sites and U-bahn. Was easy to get to from the airport with U-bahn so close and to get to the train station the next day to get across the country. Was on 7th floor (highest) with brilliant views across rooftops. Jewish museum is on the... More

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valimatzi, Owner at Graben Hotel, responded to this review
27 February 2013

Dear Guest Sean L, thank you for your positive review. It is nice to read that we could satisfy your needs regarding the location, your room and our breakfast buffet. Excellent to see that our reception could help you out in finding your places. At the moment we refurbish our Graben Hotel from January until April 2013. All the rooms... More

Oud-Turnhout, Belgium
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 January 2013

We booked the hotel on the internet and paid in advance (i never use a credit card). The location of the hotel is superb and that also is the one and only plus. At arrival (i was cold, sick and tired) the receptionist had to cash another 30 euro's for guarantee. Since i only had 15 it was not enough... More

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See 4 more reviews by Jacques1606 for Vienna
valimatzi, Owner at Graben Hotel, responded to this review
8 January 2013

Dear Guest Jacques1606, Thank you for your review. The feedback of our guest is very important for us to help improve our standards. We are very sorry to hear that you had reasons to complain. All guests are asked upon Check In if they want to leave as a deposit 30 Euro in cash or a credit card for their... More

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Melbourne
Senior Reviewer
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4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 December 2012

We recently stayed for 2 nights at this Hotel. Staff were very helpful. Porter was such a lovely helpful man who cares so much about the Hotel and having everything tidy and in order at the front desk area. Our room was very nicely decorated and clean. Bed very comfortable. Wonderful breakfast with lots of choice and freshly made coffee... More

Was this review helpful? Yes
valimatzi, Owner at Graben Hotel, responded to this review
2 January 2013

Dear Pamela and Richard, thank you so much for your lovely review! We are greatful for your positive feedback concerning our staff and our breakfast! It is nice to read that we suceeded in providing a good service to you! As a family run business we are proud of our mostly long-serving employees and we know how important it is... More

 
 
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Additional Information about Graben Hotel

Also Known As:
Graben Hotel Vienna
Address: Dorotheergasse 3, Vienna 1010, Austria
Region: Austria > Vienna > Innere Stadt
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service
Hotel Style:
#111 Luxury Hotels in Vienna
Price Range: €€
Hotel Class:4 star (4*)
Reservation Options:
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