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All 361 Vienna hotels

BEST WESTERN PREMIER Kaiserhof Wien

4.0 of 5
Frankenberggasse 10, Vienna A-1040, Austria
Hotel amenities
BEST WESTERN PREMIER Kaiserhof Wien
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94%
Ranked #14 of 361 hotels in Vienna
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512 reviews from our community

Traveller rating
    354
    127
    20
    5
    6
See reviews for
Families
87
 
Couples
250
 
Solo
24
 
Business
45
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Kent
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 10 June 2013

I stayed here on business last week and found the hotel really good indeed. It was in a quiet street, so I slept well, and the bed was very comfortable. Bathroom clean and a good size. Very good breakfast, with lots of choice of cold and hot food, including fruit and pastries. The bar as also very good, and all... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
11 June 2013

Der Timbo, great comment-thank you very much! Hope to may welcome you back soon, Your KAISERHOF Team More

Cool
Top Contributor
50 reviews 50 reviews
48 hotel reviews
Reviews in 27 cities Reviews in 27 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 5 June 2013

This is part of a continuing series of my impressions and experiences staying at various hotels and resorts while traveling to attend concerts worldwide. This stay was during my extension trip throughout Eastern Europe and London in May and June 2013. This review is for the Best Western Premier Kaiserhof Wien. Property: Best Western Premier Kaiserhof Wien Location: Vienna, Austria... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
13 June 2013

Dear Mr. De Bord, thank you for taking the time to comment your stay at the KAISERHOF. We're sorry if your experience at Vienna did not fulfill your expectations - especially your driving experiance. As we are a small private running hotel, there is no need to have more than 2 people at the front-desk and it is not a... More

Kenilworth, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 June 2013

In a great position, within easy walking distance to the main sites and the underground at KarlsPlatz but very quiet at night. The staff were very friendly and as there is no main restaurant in the hotel the lovely bar lady, Barbara, recommended some wonderful restaurants near the Opera House which were perfect and not expensive. The beds were very... More

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See 3 more reviews by Marilyn B for Vienna
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
7 June 2013

Dear Marilyn, we would like to thank you very much for your feedback! Great to see that you enjoyed your stay with us. Best regards from Vienna, Your KAISERHOF Team More

Eastbourne, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 June 2013

We had a wonderful stay in this hotel situated close to the old heart of Vienna. It is in a side road and therefore much quieter than those on the Ringstrasser but a few minutes walk from all the main buildings of interest. The hotel itself was kept in an excellent condition and we couldn't find fault with anything or... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
7 June 2013

Dear Barry, thank you very much for your comment on your last stay at the KAISERHOF - great feedback! Best regards, Your KAISERHOF Team More

Nova Scotia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 June 2013

This hotel was in a lovely position - out of the historic centre but only a 20 minute walk to the main areas - on a quiet side street. The rooms were really comfortable, staff very friendly. The breakfasts were the best of our entire trip including on ship on our river cruise.....Would stay there again if in Vienna.

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
3 June 2013

Dear guest, great comment-thank you for taking the time to give us feedback! Hope to may welcome you back soon! Best regards, Your KAISERHOF Team More

Henderson, Nevada, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 May 2013

Stayed 4 nights in this hotel starting on May 19th. The location is wonderful, only a 2 min walk the opera house and almost right on the main pedestrian center of the city. Staff was helpful and polite. Breakfast was fine. It is located on a pedestrian street with a few restaurants very close. We had dinner at 3 of... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
3 June 2013

Dear Joe, we hope you had a comfortable journey back home - thank you for taking the time to comment your stay at the KAISERHOF. Best regards, Your KAISERHOF Team More

Kent
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 28 May 2013

This hotel was in a lovely position - out of the historic centre but only a 20 minute walk to the main areas - in a quiet side street. The rooms were really comfortable, staff very friendly - especially Barbara in the bar, she was fantastic! The breakfasts were amazing.....

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See 2 more reviews by TheWombatTree for Vienna
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
29 May 2013

Dear guest, great feedback - thank you for your comment on your last stay at the KAISERHOF! Hope to may welcome you back soon, best regards from Vienna, Your KAISERHOF Team More

Guymon, Oklahoma
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 May 2013

Great hotel and a convenient location within walking distance of all major sights in downtown Vienna. The hotel was all we could have hoped for. Every thing was done right. Clean, quiet, comfortable. Friendly (for Vienna) staff. Unbelievable variety for breakfast in a classy atmosphere. Well done in every way.

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
28 May 2013

Dear Keith, thank you very much for taking the time to comment your stay at the KAISERHOF - great feedback! Hope to may welcome you back soon! Best regards from Vienna, Your KAISERHOF Team More

Devizes, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 24 May 2013

We have now stayed at this superb hotel, three times. Everything about it is wonderful. Firstly the hotel is situated in a very quiet area, but close enough to walk to the City Centre. There are tram and Underground stops close by. However, the Hotel's best features are its staff. You are always assured of a warm welcome in English!... More

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See 2 more reviews by JOHN28_12 for Vienna
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
3 June 2013

Dear John, great comment and feedback! Thank you very much for taking the time to comment your stay. Best regards, Your KAISERHOF Team More

Berkshire
Top Contributor
52 reviews 52 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 23 May 2013

We spent four nights here and could not have chosen a better hotel. It is in a very convenient location, a short walk to the centre of Vienna. The staff go out of their way to make your visit memorable.They are all so pleasant but we found Corinne on reception to be particularly helpful. The hotel is very comfortable and... More

Was this review helpful? Yes
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
27 May 2013

Dear guest, thank you! Great feedback! We are looking forward to welcome you back soon! Best regards from Vienna, Your KAISERHOF Team More

 
 
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Additional Information about BEST WESTERN PREMIER Kaiserhof Wien

Also Known As:
Best Western Premier Kaiserhof Wien Hotel
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Address: Frankenberggasse 10, Vienna A-1040, Austria
Region: Austria > Vienna
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Room Service Suites
Hotel Style:
#4 Family Hotels in Vienna
#13 Luxury Hotels in Vienna
#23 Business Hotels in Vienna
#42 Romantic Hotels in Vienna
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The KAISERHOF was built in 1896 (last renovation 2012). The familiar hotel (private running hotel) is located in a quiet area, centrally located in the heart of Vienna. The State Opera House, St Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby.The natural friendliness of the staff, best quality service, and real love of detail give the hotel a uniquely attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 rooms on 6 floors. Categories: Classic, Superior, Luxury, Junior-Suites, Suites and special ANTI-ALLERGY Rooms are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. ... more   less 
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