We arrived late at night and checked in with an infant--the front desk staff was amazingly helpful and upgraded us to a suite. They also brought a crib and bedding for the baby, and gave him a toy truck and a rubber duck to play with! I thought that was a really nice touch. The suite was beautiful, though I...
More
Dear valued guest,
thank you for taking the time to comment on your recent stay with us.
I am happy to see that you appreciated the treatment and reception you received as we always strive to deliver a personalized and warm service.
We are looking forward to your next stay where we will assure you receive a real king bed...
More
I stayed at this hotel during my visit to Vienna for a convention that I attended. Overall the room was fine and clean .Breakfast was good. However my sweatshirt was stolen from my room. It was a gift from my mother who passed away a few years ago, so it left me devastated. The hotel manager tried to help but...
More
Dear valued guest,
thank you for your comment about your recent stay.
I can understand your sorrow about the loss of this special sweatshirt and I can assure you that it is in my personal interest to understand where and how it got lost.
Our security door locks deliver a report that allows us to clearly reconstruct the entries into...
More
My husband and I had a wonderful 3 night stay at the Hilton Vienna Plaza hotel in July 2011.
Reception was great and conceirge terrific. Conceirge arranged tickets to an Opera at the State Opera House which was wonderful. We had seats in the 5th row fron the front. Great experience. We ate at the Tapas restaurant many times for...
More
Dear valued guest,
thank you for taking the time to comment on your recent stay at the Hilton Vienna Plaza.
It is really encouraging to see that you had a great time during your visit and that our team played a part of this experience. Thank you for recommending our Austrian Tapas concept. Since the launch in 2010, we received...
More
Vienna is such a beautiful city and the architecture of this hotel unfortunately does not fit. Don't let the outside fool you, this is an excellent hotel: Great breakfast, rooms, beds and service. I have Hilton HHONORS Diamond status and ths is one of my favorite Hilton Hotels.
I absolutely enjoyed my stay. The location is excellent too. The '1'...
More
Dear valued guest,
thank you for taking the time to comment on your recent stay.
I am pleased to see that you enjoed your stay and we thank you for your loyalty. The team looks forward to welcome you back soon
With kind regards
Matthias Herd
Hotel Manager
More
I had a really good time in Vienna during New Year celebration and the right choice of the hotel - Hilton Vienna Plaza, - played a major part in it.
Hilton Plaza features the best scrambled egg and bacon I ever had for a breakfast. I usually opt for more healthy food in the morning, like muesli or porridge (which...
More
Dear valued guest,
thank you very much for taking the time to comment on your recent stay.
We are glad to read that you really enjoyed your stay and that we were able to make your stay a most enjoyable and even unfogettable one.
With kind regards
Matthias Herd
Hotel Manager
More
The hotel is perfectly located within walking distance from city centre, right around the corner from a subway station, along the famous ring tram line. The hotel itself has probably been furnished and decorated in the 70s-80s if you consider the furniture and the appliances. The staff is very friendly and helpful, so they do keep the good name of...
More
Dear valued guest,
thank you very much for taking the time to comment on your recent stay with us.
It is always encouraging to hear that the team has done a great job. I will make sure your comment is shared amongst the entire team.
We are looking forward to welcoming you back soon
Kind regards
Matthias Herd
Hotel Manager
More
Simply recommendable. Spacious parking. Accomodating staff. We were at the executive floor so it was a nice experience.
More
Dear valued guest,
thank you for taking the time to write about your recent stay with us.
I am glad to hear that you had a pleasant stay with us and that you specifically enjoyed the service provided in our executive lounge.
With kind regards
Matthias Herd
Hotel Manager
More
My daughter stayed in a corner executive suite with her two college girlfriends. The front desk manager took care of all arrangements and ensured a stay with lifelong memories. They were welcomed with great hospitality; I am indebted to the staff for their remarkable service.
The room was exceptional by all standards as was the buffet breakfast. The executive lounge...
More
Dear valued guest,
thank you for taking the time to post a review of your recent experience with us.
It is always encouraging for the team to see that their efforts are appreciated. We are pleased to read that we were able to play our part in a memorable stay for your daughter.
Have great start into 2012!
Matthias Herd
More
I agree with the negative comments made for this hotel. It's well located, but the service has been poor - is this where they train their staff I wonder? The room wasn't cleaned properly and the advertised "all you can eat" Christmas roast goose was in fact a lie. It's a hotel with great promise but is let down by...
More
Dear valued guest,
thank you for taking the time to post a feedback about your recent stay with us.
I am sorry to read that your stay did not meet your expectations. Room cleanliness is one of our highest values and a failure to deliver a clean and fresh room is not accepted by the Plaza team. Please accept my...
More
Well as a Diamond Member I finally had a chance to spend a few night in Vienna with my wife around Christmas, I therefore use some of my HHonours points for this stay.
I was expecting a lot for such a "high" class Hilton (at least based on the fact that this is a Cat 6 Hilton). The actual building...
More
Dear valued guest,
thank you very much for taking the time to write such a detailed and informative review about your recent stay.
I am truly sad to read that your expectations have not been met. I can understand your disappointment about your welcome treatment, as all our most valued HHonors Diamond guests usually receive a small handmade cake, a...
More
553 Reviews
944 Reviews
250 Reviews
