We did a late check in and called before to let the hotel know. We got there about 10 mins before their closing time and we had a warm welcome in the reception. The room was quite big for European standards and the bathroom was renovated and had a great shower. Wifi was included for free in the room rate... More

This gem of a hotel is really a treat. The pristine, well designed rooms are enormous and very quiet with tons of storage, the beds and pillows are heavenly, and the breakfast is deliciously diverse featuring fresh pressed orange juice. The staff is incredibly gracious and friendly. I truly think that if they added a couple of specialty soaps and... More

Situated at the fringes of Innsbruck, the hotel is almost rural and quiet - if you don't mind the tremendous noise of the church bells next door ringing at 6 AM on weekdays and 7 AM on Sundays, that is. And parking is free, indeed. However, the rooms are average, the single beds quite small, and the breakfast just adequate... More

If you are looking for a place to completely unwind while traveling this part of Europe's major cities, Hotel Kapeller is just the ticket. When you arrive in Innsbruck, just purchase an inexpensive public transportation ticket for the number of days you are staying, get the Amras #3 tram to the end of the line, check in and enjoy the... More

My wife and I stayed in the Kapeller Hotel during the Xmas season. The rooms are very comfortable and well equipped. The breakfast was very good by continental standards. The hotel is situated in the more suburban part of Innsbruck, but is a 2 minute walk from the tram terminus (Ambras - 3). The staff were very helpful, and I... More

We booked the hotel through a booking website two hours before just to make check-in easier. We did a search for two people and Hotel Kapeller came up and we booked the room that came through the search. We went to the hotel and checked in and went to the room however the bed was a single bed smaller than... More

I really enjoyed my stay at the Kapeller Hotel, The rooms are very clean and the staff is very helpful, when needed. It is located not too far from the City, and still in a town like atmosphere. Breakfast and its layout and variety was very good. Thumbs up, keep up the hard work.

If you visit from an area like USA , that prides itself for service, I recommend to save your dollars and find a reputable chain that you trust. The hotel itself is nice, but service is under standards on many levels. The location is too far from the city, and it stinks like horse manure throughout the whole street. Not... More

We stayed at this hotel recently and were very impressed by the whole visit. Firstly, the staff are very warm, friendly and very helpful. I was having trouble with the adaptor for my iPad and one of the staff actually brought her own adaptor from home the next day for me to use. That is service! The room was excellent,... More