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All 81 Graz hotels »

Mercure Graz City

4.0 of 5
Lendplatz 36-37, Graz 8020 , Austria
Hotel amenities
Ranked #7 of 81 hotels in Graz
4.0 of 5 stars 122 Reviews
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122 reviews from our community

    Trip type
Traveller rating
    38
    65
    15
    4
    0
Date Rating
Posted by an Accorhotels.com traveller
1 review
3 of 5 stars Reviewed 23 January 2012

Hotel is o.k. The carpet in the rooms (1st floor) terrible. Design is o.k. Be careful, breakfast is only until 10 (!) a.m. We almost missed it. Thanks to a really kind brown-skinned breakfast girl we were allowed to start our breakfast at 10:22! Garage expensive! Coffe and Tea making facilities in the room is above expected level! More

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h5742, Manager at Mercure Graz City, responded to this review
26 January 2012

Dear Accor Traveller, thank you very much for taking the time to post your impressions. Please be assured, that I will share your positive feedback with the entire team. With refer to the carpet I kindly inform you, that we really know about the situation, and please be assured, that the carpet is cleaned very often and carefully, nevertheless the... More

ksarfraz
Jubail
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 19 December 2011

i stayed there for three nights for business in a junior suite with my family. this is good hotel. The junior suite was excellant with all facilities, hotel staff was also helpful. city center was also approachable within ten minutes of walk. It is also good option for family to move around alone while u r on business. only thing... More

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h5742, Manager at Mercure Graz City, responded to this review
29 December 2011

Dear Accor Traveller, thank you very much, that you have taken the time to post your impressions. It`s really a pleasure to recieve positive feedback. With refer to the parking I kindly inform you that the garage is a publich garage and the hotels has also to pay for the tickets We hope to see you again and wish you... More

Tsaraiva
Southampton, United Kingdom
Senior Contributor
24 reviews
13 helpful votes
4 of 5 stars Reviewed 15 December 2011

Never happened before but I stayed for the 3rd time this year in this hotel. Every stay has been very good. The reception staff is excellent, welcoming, friendly and helpful. The breakfast is excellent. a huge variety of products to choose from fresh or cooked. the bread is excellent. I have stayed in different rooms and they are all slightly... More

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h5742, Manager at Mercure Graz City, responded to this review
29 December 2011

Lieber Accor Reisender! Herzlichen Dank, für die freundliche Bewertung auf diesem Portal. Gerne werde ich ihr Feedback mit meinem Team... More

SDele
1 review
4 of 5 stars Reviewed 15 December 2011

The hotel was very clean and modern, and the staff were very friendly. However we were not told that to operate the lift you had to use your room key. I was very scared when the lift doors shut and nothing happened, I thought the worst!! More

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h5742, Manager at Mercure Graz City, responded to this review
29 December 2011

Dear Accor Traveller! Thank you for taking the time to post your impressions. I am very sorry, that it was not completely clear how to use the elevator. Please be assured, that I will share your comment with the eintire team. In the meantime I send you nice regards. Tanja Jost General Manager More

Visitor884
Posted by an Accorhotels.com traveller
Kosice
Senior Reviewer
6 reviews
4 of 5 stars Reviewed 10 December 2011

I have stayed in this hotel already for second time within a few months. The main reason of chosing this hotel is the location and easy booking thanks to my A-Club membership. The hotel offers standard services typical for Mercure brand. I was welcomed by a very kind staff at the reception, despite of my late arrival. The room was... More

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h5742, Manager at Mercure Graz City, responded to this review
13 December 2011

Dear Accor Traveller, thank you very much for taking the time to post your impressions. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. Please be assured that I will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff... More

Posted by an Accorhotels.com traveller
1 review
4 of 5 stars Reviewed 27 November 2011

Very nice Hotel, close to the city center, just a short walking distance and you're already in the center, also very close to the "Schlossberg" and the main trainstations. Parking in parking garage right under the hotel, elevator from the garage into the Hotel. Very friendly and helpful staff. A great choice for breakfast, clean and quiet rooms. More

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h5742, Manager at Mercure Graz City, responded to this review
29 November 2011

Dear Accor Traveller, thank you so much for taking time to post your impressions. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously... More

Posted by an Accorhotels.com traveller
Tenterden, United Kingdom
1 review
5 of 5 stars Reviewed 29 October 2011

Good hotel in a location near to the historic town - within resaonable walking distance. Not far from a reasonable restuarant. Lack of restuarant in the evening will be a problem if the weather is very bad - but a very good breakfast is served in the mornings. Very helpful staff. Rooms very clean. More

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h5742, Manager at Mercure Graz City, responded to this review
31 October 2011

Dear Accorhotels traveller! Thanks so much for your kind posting! It is allways a pleasure to recieve positive feedback. Please be assured, that I will share your kind words with the whole team. We hope to see you soon! In the meantime we send you nice regards from Graz Tanja Jost & Team General Manager More

Tobias R
Zagreb
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 10 October 2011

The hotel is well-located, reasonably priced and looks neat. My room was rather simple, but taking into consideration that it is a Mercury hotel, it was great. The staff were very friendly and did their best to help us. Thank you, guys! More

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h5742, Manager at Mercure Graz City, responded to this review
13 October 2011

Dear Tripadvisor Traveller, thank you very much for sharing your impressions with other guests. It is always a pleasure to receive positive feedback and encouriges the staff to strive towards the customers needs. We are really looking forward to welcoming you again soon. Nice regards Tanja Jost General Manager More

James H
London, United Kingdom
Contributor
16 reviews
12 helpful votes
4 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

This hotel is just what you'd expect from a Mercure. It has a high quality of service and a great standard of amenities in the room. It's located right next to a supermarket and a number of other stores that are useful for travellers (think toiletries). There are a few restaurants nearby and we went to one across the square... More

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h5742, Manager at Mercure Graz City, responded to this review
4 October 2011

Dear Guest, thank you so much for taking time to post your impressions on this plattform. It is always a pleasure to receive positive feedback! I will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again... More

Posted by an Accorhotels.com traveller
Eindhoven, NL
Reviewer
4 reviews
4 of 5 stars Reviewed 21 September 2011

Basically, I like the style / service quality of Mercure hotels and their price is usually reasonable so when I visit a place, I usually first check if there is any Mercure hotel. That's one of the reasons I chose it for my stay in Graz this time. The staff provided service and help friendly. The lobby is also good... More

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h5742, Manager at Mercure Graz City, responded to this review
27 September 2011

Dear Accorhotel traveller! Thank you very much for taking the time to post your impressions upon your stay in the Mercure Graz City. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with the entire team. Your feedback will serve as an encouragement to... More

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Mercure Graz City Also Known As

  • Accor Graz City
Address: Lendplatz 36-37, Graz 8020 , Austria

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