The hotel enjoys a nice location in the forrest, it's quiet and still you can easy access the center with bus no 5. The rooms need a lot of improvement, bed was too soft and the sheets very uncomfortable, the shower is only like a pipe coming ut of the wall.
The best thing about it is the swimming pool...
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Dear Guest,
Thank you for having chosen the DoubleTree by Hilton Luxembourg and for adding your review to Trip Advisor. Your feedback will encourage all our team members to maintain their efforts and improve our quality of service every day.
First of all I am sorry to learn that our product did not meet your expectations. However, I’m pleased to...
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This Hotel has very old and nasty rooms. You can't walk bare foot in the room. The bathroom is very old and yacky. The showerhead is a line shooting at you. There is no outlet to hook up you laptop. The internet is so slow and I was charged $66 Euro for three-night usage. The location is far from everything...
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Dear Guest,
I am sorry to learn that our property and the offered accommodation were not up to your expectations as from your review. May I take this opportunity to apologise for any discomfort during your stay with us?
Please let me also thank you for the comments you gave about our staff at the Double Tree by Hilton™ Luxembourg,...
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Ok, the place is kinda outdated and a little bit out of the way from the main area of town, but overall it was a nice stay. Some Pros: Great 24 hour room service, the food was delicious. Pretty views, friendly and professional staff.
Cons: The bed, sheets and pillow was very, very uncomfortable. We were given a room on...
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Dear Traveller,
First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg.
Please let me also thank you for the very positive comments you gave about our hotel and the offered services; which I shared with all concerned.
Furthermore, a few meters away from the hotel, there is a public bus (N°5) running...
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Stayed here on business couple of times during the last 2 years. This stay it had been downgraded by the chain from Hilton to double tree by Hilton, while our corporate rate remained the same.
The location is nice, in the forest , couple of kilometers to the city centre, good if you have a car.
The building is about...
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Dear Traveller,
Thank you for adding your review to Trip Advisor.
Your feedback is extremely important to us to ensure we continuously maintain the quality of our service.
Indeed, our hotel requires a redecoration & modernisation. I am, therefore, pleased to inform you that room and bathroom renovations are currently under study.
Thank you once again for having taken the...
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And that was the last time they apparently replaced the linens, carpets and the furniture. This hotel is located in the middle of nowhere. You have to drive outside of the actual city area navigating through a maze to find the hotel and then once you're there, you feel trapped because it's so far from everything and you're scared you...
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Dear Traveller,
Thank you for adding your review to Trip Advisor.
Your feedback is extremely important to us to ensure we continuously maintain the quality of our service.
Indeed, our hotel requires a redecoration & modernisation. I am, therefore, pleased to inform you that room and bathroom renovations are currently under study.
Thank you once again for having taken the...
More
I stayed at this Hilton during a buisness trip of 2days i left the hotel before the end of the 1st night ! Be carefull the hotel is very far from the town center, it is very badly located, Old style and dirty, as soons as you enter you will look at the carpet which is very dirty as well...
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Dear Traveller,
Thank you for adding your review to Trip Advisor.
Your feedback is extremely important to us to ensure we continuously maintain the quality of our service.
Indeed, our hotel requires a redecoration & modernisation. I am, therefore, pleased to inform you that room and bathroom renovations are currently under study.
Thank you once again for having taken the...
More
When we stayed in October 2011 at this hotel, we went for breakfast and we were looking for some coffee. The coffee pots on the tables were empty. When we asked a person in the restaurant about having coffee, she replied that there was some on the table. She didn't even look to see if there was some left in...
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Dear Traveller,
First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to share your feedback on TripAdvisor.
Your feedback will encourage our team members to maintain their efforts and to try to improve our quality of service every day.
Your comments about your experience of the...
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Renovation is more than a must!!! I think there is no where a Hilton like this one.
Only the service at the desk is Hilton like!
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Dear Client,
First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to share your feedback.
I’m pleased to inform you that renovations are currently being planned and should be starting in 2012.
Thank you very much for your kind comment on our service; I have forwarded...
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Great Hotel but not so great location. Have to take a cab or public transit to get anything outside of what is offered at hotel
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Dear Traveller,
Thank you for adding your review to Trip Advisor.
First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to share your feedback. It is extremely important to us to ensure we continuously maintain the quality of our service.
Thank you once again for having...
More
We've been coming to the hotel for over 10 years now and the quality of the rooms has been going downhill, especially the last 3 years it's been pretty bad. The rooms are very old and you can see there hasn't been any maintenance done..... ever. It's gotten to the point that we won't be staying here anymore. Make sure...
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Dear Client,
First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to share your experience. Your feedback will encourage us to maintain our efforts and to try to improve our quality of service every day.
Concerning our rooms, I’m pleased to inform you that renovations are...
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322 Reviews
151 Reviews
151 Reviews
