Being classified a five star hotel I am very disappointed with the hotel. It has obviously seen much better times. Room cleaning was poor, furniture and carpets chabby. Service staff very uninterested and obviously without experience. Breakfast was OK but espresso for example was coming on extra charge. Outside bar was closing at ¡6 p.m. depite of great weather and... More

Just returned from visit to Malta. Stayed at Excelsior Grand hotel and loved it. Quite elegant, very comfortable, good restaurant and buffets. Excellent staff. The only very picky negative thing I have to say is the off-key and loud piano player/singer in the overhead bar/lounge intruded on dinner in the restaurant below to the point we couldn't carry on a... More

I feel it right to point out that we'd spent the previous 6 nights at the 5* Kempinski in Gozo so we couldn't but help make comparisons. We'd planned our journey by hire car from Gozo to arrive at the Excelsior Grand Hotel at lunchtime for a 4 night stay that we'd booked in January. On arrival we received a... More

Recently enjoyed our stay at the Grand Excelsior. Due to other circumstances arrived a day later and being fully booked the hotel kindly upgraded us to a two room suite. It is a big and busy hotel well situated with a close walk (if you dont mind the steps up the hill) to wonderful Vallettaa old town and bus terminus.... More

Overall this is a comfortable and relaxing hotel. It is well positioned nr the centre of Valletta. The ferry across to Silema is only a short walk away. Becasue the hotel is built on a hill you will need to climb 104 steps to get to the road level. We arrived by car and we were greeted by a pleasant... More

Use this hotel in Valletta, for a great stay, service is second to non the whole team pull together very clean throughout, great pools inside and out prices are not too expensive for coffee e.t.c inside the rooms are large and clean good breakfast cannot say for the dinner as we ate out every night, you do have to take... More

I booked this trip online through expedia and got a great rate which included breakfast. The outside of the hotel from the front looks terrible. The paint is faded and chipped and the building looks deserted and very very dirty. It really needs a facelift. BUT inside is another story. Very clean, well lit and spacious. It feels grand! The... More

A hotel which is packed with tourist and has a young and inexperienced staff doesn't really give the feeling of being a 5-star hotel. Slow elevators, poor internet coverage (WiFi only in public areas and a slow cable connection in rooms for 20 euros/24h), crowded breakfast room is perhaps tolerable for those who can take it easy. Said this, I... More

The Excelsior is a truly first class choice, being on the water and just below the entrance gates to the city..a truly beautiful hotel only led partly astray by some carpet issues in some of the rooms, a more sensible color than a light cream on the 5th floor for example, would have helped to begin with...the water views are... More