every thing thing was very bad .. very bad service..rooms ..they asked dor money 10 EUR for remote controle per day .. I think you all the visiters should take another hotels ,,,and the check out was at 10:00 not at 14:00 like all the hotels ,,

this hotel should be re-named Faulty Towers. The key wouldn't open door, curtains were dirty and full of holes. Air conditioning didn't work and was like a plane going down runway. Had to pay for kettle and TV remote, Telly had no signal most days. Had to beg for milk & coffee every day. Chair on balcony collapsed first day,... More

Day 1 Paid for Tea & Coffee stuff CAME @ 2130 Paid For TV NO co-ax No Hot water. I was going to post a photo of the fridge but it`s not here. Day 2. No breakfast left hotel full of school girls. Day 3 Restaurant full,waited 45 mins for dinner. Day 4. Afore said Tea & Coffee.JUST refilled 1930... More

The New Tower Palace Hotel however did not live up the promise offered by the brochures, website or pictures. I would go so far to say that it is one of the worst hotels I have ever used anywhere in Europe. During our holiday I was able to look at the facilities offered by other 3 Star hotels within walking... More

Booked a last minute cheapish holiday so didn't expect luxury however arrived at the hotel to be told the hotel was fully booked so they had put us in a sea view room for one night which was fine but if we wanted to settle and stay in that room it would cost us 60 extra euros, the room was... More

Stayed here on business, and the first thing I noticed was that I had to pay deposit to get the TV remote from reception. Staff were helpfully and friendly The room was small, reasonably clean but with a brilliant view over the bay. Not sure what the prices are as this was booked for me by the Maltese company I... More

We were booked into this hotel as part of a week-long course in Malta. We worried before travelling as reviews were not great but we emailed ahead and asked for assurance that we would have good air-conditioning, a quiet room and a fridge; all were perfect. Room was basic but clean and we had everything we needed. The pool area... More

Was worried after reading such bad reviews. Found hotel to be abit on the "tired" side, but room was clean and air conditioning adequate. Location very good, and apart from one slightly surly receptionist the staff were great. Downside was large group of Russian school kids who were noisy. Hope they take note and give hotel a refurbishment as it... More

Never again, never again!!! Receptionist, restaurant... all over this hotel is rubbish! The only good point is the location. But there are many hotels around better than this one and on the same price budget. The worst: the staff... very unhelpful, tired mood.... !