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All 1 Upper Harbledown hotels »

Holiday Inn Express Canterbury

3.0 of 5
Upper Harbledown CT2 9HX, England
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4.0 of 5 stars 140 Reviews
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140 reviews from our community

What travellers say about this hotel
  • Very good(5)
  • Quiet room(5)
  • Free wifi(3)
  • Sofa bed(3)
Traveller rating
    36
    57
    30
    14
    3
Only show reviews for Family (31) | Couples (54) | Business (11)
Date Rating
snowies
Dorset, UK
Contributor
19 reviews
43 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW

We had booked for a family of 3 to stay for 2 nights - although not in the centre of Canterbury, so you do need to have a car, but at the price of £35 per room, there was no contest. We did not know what to expect as the hotel is right on the side of a busy carriageway.... More

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35Bertie35
London, United Kingdom
2 reviews
25 helpful votes
5 of 5 stars Reviewed 7 February 2012 NEW

I booked 2 rooms for my Family of 5 for an overnight stop and recieved excellant service at check in, the rooms were modern, well decorated , very clean and well equipped including Tea & Coffee, and we had a very acceptable breakfast. We paid under £35 per room & so frankly the quality of service was astonishingly good for... More

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Rohitha Abeysekera, General Manager at Holiday Inn Express Canterbury, responded to this review
9 February 2012

Dear Guest, Many thanks for your comments.Great to hear that you enjoy the stay with us. Look forward to welcoming you again to holiday Inn Express Canterbury. Kind regards More

VBV
London, United Kingdom
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 5 February 2012

We stayed at this hotel for 2 nights and 3 days during our trip to Dover and Canterbury. Its a decent place to stay amidst the busy carriageway (A2). Our room was neat and clean, situated away from the carriageway. We reached the hotel late in evening, and were very hungry...we saw the hotel chef in the lobby who gave... More

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Rohitha Abeysekera, General Manager at Holiday Inn Express Canterbury, responded to this review
6 February 2012

Dear Guest, Thank you for having taken the time to provide feedback about your recent stay with us at Holiday Inn Express Canterbury. I was encouraged to read that you enjoyed your stay so much from our front office, to housekeeping to restaurant. I have shared your comments with my team. We look forward to welcoming you back in the... More

Andy P
Telford, United Kingdom
Contributor
13 reviews
3 helpful votes
5 of 5 stars Reviewed 4 February 2012

I wondered why this type of convenience hotel appeared so high up the list as usually prefer to book a more independent hotel. However after a couple of other choices did not fit criteria - then thought we would give this a shot. We usually visit my wife's relatives nearby whenever we go over or under the channel & we... More

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Rohitha Abeysekera, General Manager at Holiday Inn Express Canterbury, responded to this review
6 February 2012

Dear Guest, Thank you so much for taking the time to post comments about your recent stay with us. We were happy to read that you enjoyed your stay very much. We look forward to your next stay with us. Best regards More

Linsey J
Glenrothes, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Having read some reviews I was more than a little worried about this hotel especially the complaints about the road noise(sits right on the A2) However after contacting the Operations manager at the hotel, Rohitha Abeysekera, he confirmed we would have a quiet room at the back of the hotel and this is exactly what we got - a clean... More

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Rohitha Abeysekera, General Manager at Holiday Inn Express Canterbury, responded to this review
29 January 2012

Dear Sir Thank you for posting a wonderful review of the Holiday Inn Express Canterbury on trip advisor. I am so pleased to hear that you had a wonderful stay. I have shared your comments with my team. It’s truly encouraging. Our management is well aware of the points you have mention. We will be installing the New TV’s very... More

Jeanette31
London
Contributor
15 reviews
6 helpful votes
5 of 5 stars Reviewed 24 January 2012

We stayed here on a Saturday night as we were attending an event in Canterbury. The room was £33 and was excellent value for money. The room was quite small but the bed was comfortable and the bathroom clean. It is basic but this is a no thrills chain so that was expected. There were tea and coffee making facilities... More

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Rohitha Abeysekera, General Manager at Holiday Inn Express Canterbury, responded to this review
26 January 2012

Dear Guest, Thank you for your feedback, I was pleased to read that in general you enjoyed your stay at our hotel.Look forward to welcoming you again to Holiday Inn Express canterbury. Best regards More

EssexYvonne
essex
Senior Contributor
24 reviews
18 helpful votes
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

We stayed 2 nights at the hotel. The rooms were spacious and very clean. Bed really comfortable and a choice of firm or soft pillows. Even though this hotel is on a main road there was no traffic noise at all and our room had a lovely view onto woodland, the only noise we heard was the hooting of an... More

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Rohitha Abeysekera, General Manager at Holiday Inn Express Canterbury, responded to this review
9 January 2012

Dear Guest, Thank you so much for posting comments about your recent stay at Holiday inn Express Canterbury. We are genuinely pleased you enjoyed your stay with us and looking forward to welcoming you in near future. Kind regards More

rogerleigh
Guildford, United Kingdom
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed 29 December 2011

We wanted a reasonable hotel to stay for one night near to our daughter who lives in Canterbury. We normally go a little outside Canterbury but being the Tuesday after Christmas wanted to spend some more time with her and her husband and our grandson. We searched a couple of weeks prior to the date we wanted and as this... More

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Rohitha Abeysekera, General Manager at Holiday Inn Express Canterbury, responded to this review
31 December 2011

Dear Guest, It was great to read your feedback, I am pleased that you enjoyed your stay at our hotel . I will certainly share your comments with my team. Best regards More

Cablegram
UK
Contributor
16 reviews
3 helpful votes
3 of 5 stars Reviewed 16 December 2011

Holiday Inn Xpress right next to the A2 which because of the quad type construction meant any road noise ( and there is plenty obviously) seemed to be funneled into many of the rooms. It was cold so all the windows were shut but still was excessive. Really bad in the summer heat I think. The staff however helped us... More

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Rohitha Abeysekera, General Manager at Holiday Inn Express Canterbury, responded to this review
18 December 2011

Dear Guest, Thank you for choosing the Holiday Inn express Canterbury. I was most disappointed to learn that your stay with us was not the most enjoyable due to the disturbance from the road noise. Please accept my sincere apologies for the inconcovenience.I will assure you that all the points you have raised have been taken on board and have... More

Dia F
London, United Kingdom
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 12 December 2011

I thoroughly enjoyed staying at this property. Room was clean and bed was comfortable and breakfast was more than enough, with all you can eat eggs and sausages, fruits, toast, and a selection of pastries, cereals, juices, and warm beverages. I was thoroughly satisfied! I was here for two nights from 21-23 October to visit the University of Kent and... More

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Rohitha Abeysekera, General Manager at Holiday Inn Express Canterbury, responded to this review
15 December 2011

Dear Guest, Firstly may I thank you for taking the time to review your recent stay with us, I am delighted to hear that you had a enjoyable stay and I have shared your positive comments with all of my team. Look forward to welcoming you back in the future. All the best More

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Holiday Inn Express Canterbury Also Known As

  • Holiday Inn Canterbury
  • Canterbury Holiday Inn
Address: Upper Harbledown CT2 9HX, England

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Holiday Inn Express Canterbury
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