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All 1 Upper Harbledown hotels

Holiday Inn Express Canterbury

3.0 of 5
Upper Harbledown, Canterbury CT2 9HX, England
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Holiday Inn Express Canterbury
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Most recent review
4 of 5 stars Reviewed 17 June 2013
ElCemonte Chelmsford, United Kingdom
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271 reviews from our community

Traveller rating
    71
    123
    52
    19
    6
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Families
68
 
Couples
109
 
Solo
12
 
Business
38
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chelmsford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 17 June 2013 NEW

We booked this hotel for a long weekend so we could visit Canterbury and the surrounding area. Check in on Friday was very straight forward and the receptionist was very friendly and made us feel very welcome. The room was spotless and very well serviced during our three night stay. The hotel was busy but the hard working staff were... More

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Plymouth, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

I went up to Canterbury with my sister to collect my niece from Uni and we stayed here. Check in was quick ans easy, staff friendly and helpful. We had a quiet clean room at the back of the hotel. Breakfast was fine with eggs sausages pastrys and fruit. Yes it is close to the motorway so there is an... More

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Canterbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 15 June 2013 NEW

my daughter has just had a one night midweek stay, she made a telephone booking ( not online ) so spoke to a real person and booked a double room with breakfast, upon arrival only 45 mins later she was told there were no double rooms and had to have a twin which was small and pokey when they came... More

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Hartlepool, United Kingdom
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 7 June 2013

generally speaking, you know what you're getting with a HIE, standard rooms and standard fare, at standard prices. What usually makes the difference is the staff. Here they were excellent. A special mention for Eliza, who was both receptionist, bar person, and waitress, and did it all with a friendly smile, and was especially good with our two young sons,... More

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Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review
10 June 2013

Dear Guest, Thank you so much for your comments posted on trip Advisor. It's very encouraging. I have shared your comments with my team. We look forward to welcoming you back to our hotel. Kind regards More

Norwich, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 June 2013

We stayed here at the end of May, over the Bank Holiday weekend (Friday night to Monday morning). Having recently visited a Holiday Inn Express in Nuneaton and being impressed with the hotel, I was really looking forward to this one, so it's all the more upsetting that I was disappointed in some aspects of our stay in Canterbury. Firstly,... More

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Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review
10 June 2013

Dear Sir, We are all most concerned to read of your disappointment with your stay with us and offer you our sincere apologies for not having met your expectations on this visit. There are no excuses for the poor standards of housekeeping you encountered and although we cannot identify which room you were in I have asked our Housekeeper to... More

Reading, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 May 2013

This is not the Ritz, nor does it pretend to be. It's a budget hotel, on a dual carriageway, some miles outside Canterbury. It's clean, staffed by friendly and efficient people and it's (fairly) new - built around 1999. It's also, relatively, very cheap so you shouldn't expect more than it offers. On arrival, check-in was efficient and no fuss... More

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Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review
28 May 2013

Dear Guest, Thank you so much for your comments.We look forward to welcoming you back to our hotel. kind regards More

COALVILLE, UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 May 2013

4 of us stopped overnight here in 2 twin rooms as we were celebrating my stag do in Canterbury. I was worried about being next door to a petrol station and a the A2 dual carriageway, but the hotel is behind a fence and a short entrance room. We did not notice any traffic noise during our stay. The room... More

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Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review
28 May 2013

Dear Guest, Thank you so much for your comments.We look forward to welcoming you back to our hotel. Kind regards More

halifax
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 24 May 2013

This is a typical budget hotel on the main route into Canterbury from London. The night we stayed there a coach party of 70 were booked in so we had to eat elsewhere. The room was basic and in need of updating. Our room at the back of the Hotel was over, or next, to an extractor fan or generator... More

Was this review helpful? Yes 1
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review
28 May 2013

Dear Guest, Thank you for your comments. I am very sorry that your experience was not that great. I have investigated & will assure you that steps will be taken to correct them. I am more than happy to discuss the matter further if you could contact me at the hotel. Kind regards More

London
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 12 May 2013

Located close to Canterbury on the A2 the Holiday Inn express is perfectly located for visiting the surrounding area. A short drive to Dover, Deal and Margate to name but a few places. The hotel itself is situated on a service station but easily accessible. Upon arrival check was slow considering there was one person ahead of me and I... More

Was this review helpful? Yes 1
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review
14 May 2013

Dear Guest, Thank you for your comments.We look forward to welcoming you back to our hotel. Kind regards More

Johannesburg
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 May 2013 via mobile

We had an end room which was very clean and great value for money at GBP 65 per night incl. breakfast for 2 of us. Breakfast was fine. I have stayed in bigger and more luxurious places, but this is great value. It is right on the edge of Canterbury and great for visiting the town or your kids at... More

Was this review helpful? Yes
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review
14 May 2013

Dear Guest, Thank you for your comments.We look forward to welcoming you back to Holidayinn Express Canterbury. Kind regards More

 
 
Holiday Inn Express Canterbury
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Travelodge Canterbury Chaucer Central
Great value on a similar hotel
Canterbury, Kent
3.5 of 5 stars 210 Reviews
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Additional Information about Holiday Inn Express Canterbury

Also Known As:
Holiday Inn Express Canterbury Hotel
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Canterbury
Canterbury Holiday Inn
Address: Upper Harbledown, Canterbury CT2 9HX, England
Phone Number:
Region: United Kingdom > England > South East England > Kent > Canterbury > Upper Harbledown
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Upper Harbledown
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A modern 89 room hotel offering well appointed guest rooms with writing desk, TV, Hair Dryer, and Tea & Coffee making facilities. The hotel offers free WiFi, and car parking ... more   less 
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