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Scandic Rovaniemi

3.0 of 5
Koskikatu 23, Rovaniemi 96200, Finland
Hotel amenities
Scandic Rovaniemi
Ranked #6 of 12 hotels in Rovaniemi
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120 reviews from our community

    Trip type
Traveller rating
    18
    53
    41
    7
    1
Date Rating
Bristol, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 15 April 2013

We stayed in a family room in Scandic Rovaniemi for two nights in April 2013. The room and the hotel were clean and comfortable, and the staff were friendly and helpful. The family room, albeit slightly bigger than a standard room, does not leave any space for "living" once the sofabed is open. One piece of advice though: if you... More

Was this review helpful? Yes
See 2 more reviews by Travelling_w_kids_9 for Rovaniemi
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review
19 April 2013

Hello! I hope you're fine. Thank you for the feedback you gave us online and of course for choosing Scandic during your visit to Rovaniemi. I have emphasized many times the importance of service on this site and naturally "in live environment" too. I'm very pleased to read that your experience regarding our team members and service is very much... More

Tel Aviv, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 April 2013

We staid in this hotel for 6 nights during our last winter vication. It Very nice hotel in the center of the town all is with walking distance. Rooms are not so big but very clean and provide all you need including WiFi. Breakfast is very good. Hotel has underground parking lot.

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Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review
11 April 2013

Hi! It was really nice to have you here in Rovaniemi and at Scandic. I hope you enjoyed your stay and if I'm not totally wrong I think the weather was just perfect in Lapland during your visit. The weather is actually still as good as it can be: clear sky, lots of sun shine and temperature around 0 degrees.... More

Perth
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 April 2013 via mobile

Nice clean hotel with nice staff. Though the showers are terrible, they go hot and cold constantly. I thought it may have just been the one room but then we stayed in the snow hotel and came back to scandic,got upgraded to a superior room for some reason and that shower was going luke warm to cold constantly. Other then... More

Was this review helpful? Yes
See 2 more reviews by Shelley R for Rovaniemi
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review
2 April 2013

Hi! Thank you for your feedback you gave us on Tripadvisor. Your comments made me feel distressed and pleased at the same time which actually is a quite strange situation. As I have told before we are painfully aware of the problems our water taps cause and try just to keep up the ride and fix the matters as fast... More

TLV, Israel
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 27 March 2013

It saddens me tohjv to write this negative review, as i feel the staff is doing their very best. They r extremely nice, patient and helpful. The location too is great, However - luke/ warm water, very low pressure. Imagine coming from a whole day out in thecold and nada? Horrible. I warmed myself with the hair drier... No heAter!!... More

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Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review
2 April 2013

Hello there! First of all I want to thank you for your comments you shared online with Tripadvisor users. Secondly I need to say I'm sorry your stay with us did not meet your expectations because of a few things. I did know we have had some problems with hot water every now and then. What I didn't know we... More

Helsinki, Finland
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 17 March 2013

Group of six (2+2 adults, 1 child, 1 baby) booked 2 rooms through Scandic website in February. Travel was a week in March. Booking website asked if we had any special requests. We had three requests: - "Adjacent or opposite rooms" --> Hotel had booked rooms in different floors - "Rooms as far away from elevators are possible" --> When... More

Was this review helpful? Yes 1
See 3 more reviews by Sami L for Rovaniemi
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review
19 March 2013

Hi! Thank you for your feedback. It really saddens me to read your stay did not meet your expectations at all. I'm so sorry for all the inconvenience our poor performance caused you and your family during your stay. I can't see any reasons why I should try to justify our actions regarding especially your room arrangements but have to... More

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3 of 5 stars Reviewed 7 March 2013 via mobile

I made the reservation by calling to hotel. Call lasted almost 15 minutes because customer servant checked different rooms etc. for so long! I was travelling with a dog, which shouldn't be very unusual nowadays. Only rooms the hotel had to offer, were smoking room and a bit better, more expensive room including bathtub. I am sensitive and didn't want... More

Was this review helpful? Yes 1
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review
9 March 2013

Hi! Thank you for your feedback which honestly saddens me as you were so disappointed with your stay with us. It seems many things went wrong and in order to avoid writing a short story here I'd better not comment on each and every fault separately. I will share your experience with our team members and give them an example... More

Jerusalem, Israel
Top Contributor
78 reviews 78 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 March 2013

Spent 6 nights with group at hotel. The staff was always friendly, helpful and attentive. Rooms are a bit on the small side but bed was comforable and the room clean. Food was plentiful and good. Walking sticks and sleds available at front desk. I had a problem with my shower. The water coming out was barely luke-warm. The manager... More

Was this review helpful? Yes 1
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review
7 March 2013

Hello! Thank you very much for the feedback you gave us online. It's good to read you had good time in Lapland and enjoyed your stay with us. We are painfully aware of the problem we had with our hot water. We also are quite sure about the reasons causing these problems but then again taking care of them is... More

Tel Aviv, Israel
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 March 2013

The only two good things that I can mention about this hotel are very central location ( even that in Rovaniemi this fact is not so important , everything is too close ) and free WIFI . The rooms are very simple , beds and especially pillows were just a disaster. The water in the shower changes it's temperature during... More

Was this review helpful? Yes 1
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review
7 March 2013

Hi! Thank you for your comments. It saddens me to read you were not satisfied with your accommodation during your visit to Lapland. Some times people want to buy our beds because they think the beds are so good and some times our beds just don't feel good to sleep in. We have two kinds of pillows and keep the... More

co mayo
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 February 2013

A really nice comfey hotel in the center of Rovaniemi. Loads of things to do within a short walking distance . The staff are really helpful and friendly too. The restaurant has a really good menu including reindeer and its in nice pleasing surroundings. A great service.

Was this review helpful? Yes
See 2 more reviews by briard1 for Rovaniemi
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review
11 February 2013

Hi! Thank you! Your comments are really appreciated and I'm happy to forward your opinion to my team members. I'll inform my colleagues also with other comments we have received so they'll be aware of what our guests think of us. So thank you so much for choosing Scandic and taking some time to visit Tripadvisor.com. By the way as... More

Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 February 2013

We booked an superior room with an king-size bed directly through the Scandic web site. We were checked into room 355 which was cramped, had twin beds, no clear line of sight to the TV and the bathroom cracked and broken tiles. When we complained, the reception assured us that this was the only superior room available, and that the... More

Was this review helpful? Yes
See 3 more reviews by dragonthoughts for Rovaniemi
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review
6 February 2013

Hi! Thank you for your thoughts and of course for choosing Scandic when travelling to Rovaniemi. I feel sorry that our hotel nor the service did not meet your expectations and you feel disappointed with the entire visit of yours. We know our rooms don't meet the very highest standards any more and that some times our service is a... More

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Additional Information about Scandic Rovaniemi

Also Known As:
Scandic Rovaniemi Hotel Rovaniemi
Scandic Rovaniemi Hotel
Scandic Hotel Rovaniemi
Rovaniemi Scandic Hotel
Scandic Rovaniemi Lapland, Finland
Address: Koskikatu 23, Rovaniemi 96200, Finland
Region: Finland > Lapland > Rovaniemi
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 12 hotels in Rovaniemi
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Modern hotel with two restaurants & glass atrium; located in heart of city near shopping & railway station; 8 km to RVN airport. ... more   less 
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