We can really recommend this hotel. The staff´s welcome was kind and gave us all information we wanted .The hotel is situated very central.The breakfast contained all we needed and the room was fully acceptable.

Let's begin with the pros: - The lobby is very cozy - The breakfast buffe is good (but there are better) but quite crowded - Free WiFi - Big, cozy beds with wonderful gigantic pillows - Minifridge - TV - Access to jacuzzi and sauna And now to the cons: - The rooms wasn't very fresh - The windows couldn't... More

I was there for 1 night and the name mislead me, I hoped for a higher standard, but found a basic standard hotel. When checking I ask for parking and they told me they had an arrangement with the parking house across the street, I should just drive up to the 5th floor and leave the ticket I received in... More

We chose it due to the highest Choice hotel certification. Even we just had an overnight stay on our way to Gävle, we will never stay there again. Imagine, a room with an awful bar chair arrangement instead of a simple desk & chair; a "paper on the wall" instead of a wall picture; the "construction" placed under the ceiling... More

Stayed here two nights in 2010, when Holland beat Uruguay in the semi final of the World Cup. We did not like the first room we were given. It was in front of the busy road, and furthermore there was still a spare bed folded up in the room. The room we moved to was at the end of the... More

We stayed in room 210 for two nights. The room is right above the hotel's entrance and facing the intersection Hamngatan/Västra Torggatan. My friend is a heavy sleeper and slept well. Me, on the other hand, was bothered by traffic noise on Sunday morning. (It was a rainy day, which made the noise worse.) The bathroom was fine, except from... More

We planned to stay 5 nights and have ordered well in advance - we received two rooms with no day light with the view to dirty breakfest tables. After intervention we could change one of the rooms - not even better. As the buses stop there with people just stying overnight they start their airconditioning about 6 am infront of... More

At first I want to thank the director Martin Samuelsson and his staff for the hospitality, shown during our stay in the Clarion Hotel Plaza in Karlstad. Tonight my wife and myself enjoyed a fantastic diner during the last evening we stay in Sweden: this was a perfect example of a very positive memory. The room we stay in at... More

I stayed twice in to different rooms: the first room was very modern but small, with a view to the lobby, the second one was in the old part of the hotel, very large and with a balcony, but a bit oldfashioned (old carpets etc.). I enjoyed both. Very interesting modern lobby. Friendly staff, good breakfast and a sauna with... More