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Hotel Kong Arthur

4.0 of 5
Norre Sogade 11, Copenhagen 1370, Denmark (Indre By)
Hotel amenities
Hotel Kong Arthur
Ranked #20 of 110 hotels in Copenhagen
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676 reviews from our community

Traveller rating
    182
    290
    139
    34
    31
See reviews for
Families
73
 
Couples
227
 
Solo
39
 
Business
100
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lancs
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

My review is coloured by the fact we could not get the superior room we had booked for the first night of our 4 night stay. When we arrived mid-afternoon they said they had a mistake and did not have the room type we wanted for the first night. We were offered two choices, have a much smaller room for... More

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See 3 more reviews by KasayLancs for Copenhagen
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2013 NEW

Rooms are very small, on last floor it is not always possible to even stand next to the closet. From the other hand, the location is very good, place is very quiet and nice. There is also a problem with parking, it is rather far away from the hotel and almost all the time is full

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London, United Kingdom
1 review
1 of 5 stars Reviewed 15 May 2013 NEW

Despite receiving a confirmation email of our booking the day before arriving, we were told they did not have a room for us. The reception staff stated they had overbooked and the hotel was full. No explanation was provided. When I asked if this had happened before, I received a curt yes. We then waited around while she phoned other... More

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Luxembourg City, Luxembourg
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 12 May 2013 NEW

Despite the relatively high price and a four star rating, the small dusty standard double rooms had only the bare minimum. Read the bathroom didn't even have a toilet brush, not to mention no hankerchiefs and no regular change or additional shampoo if you only use two thirds of the bottle. Oh and dont forget your tooth brush since the... More

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 30 April 2013

I usually stay once or twice a year in Copenhagen on long work related trips. I always make Kong Arthur my first choice of hotel. In my experience it is one of the best maintained establishments that one can find. Apart from the decor and the ambience, the staff are very polite,helpful and cheerful. The rooms are well kept, clean... More

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Copenhagen
1 review
5 of 5 stars Reviewed 29 April 2013

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Review collected in partnership with Easytobook.com

Stine J, Guest Relations Manager at Hotel Kong Arthur, responded to this review
1 May 2013

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London, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 28 April 2013

I share the same feedback that others have already provided. The hotel is great! I booked a semi-double for 4 days in the end of April. It was cheaper but still very comfortable room for two people. My biggest complaint is with the customer service at the front desk. First, when we were checking in there was a line of... More

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Stine J, Guest Relations Manager at Hotel Kong Arthur, responded to this review
1 May 2013

Dear guest, Thank you for your review and feedback! I completely understand you. What you describe is horrible service and definitely not the way we normally treat our guests! I have forwarded your review to the management at the hotel. Thank you for letting us know; this is how we can improve. Kind regards, Stine Jørgensen / Hotel Kong Arthur More

Chelmsford, United Kingdom
1 review
3 of 5 stars Reviewed 27 April 2013

My friend and I enjoyed our short break at this hotel.We had separate superior single rooms ,each with a double bed.I was surprised to find that the bed only had a single duvet which meant that half of the bed was uncovered and so uncomfortable.The bed was also quite wobbly on it's legs and rocked about when moved. The lighting... More

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Stine J, Guest Relations Manager at Hotel Kong Arthur, responded to this review
1 May 2013

Dear guest, Thank you for your review and for the feedback regarding your room. You should be able to sleep well and be able to read - this is what is most important to most when staying in a hotel, so of course this should be fixed. If you have not received our guest satisfaction survey (depending on where you... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 April 2013

Spent three nights there on business trip. My room was very nice and stylish. The bed was firm and a choice of pillows. The window was facing the inner courtyard. The lobby had a cosy fire. It was a comfortable stay. There was free WiFi although the login screen did not work properly for Android and Blackberry phones. An ethernet... More

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Stine J, Public Relations Manager at Hotel Kong Arthur, responded to this review
23 April 2013

Dear guest, Thank you for your review! I am glad you had a comfortable stay. Also, thank you for joining our loyalty program - we want to keep it as simple as possible to make it solely an advantage to you to be part of it. Too bad you did not get to join us for Wine Hour, though. It... More

Swansea
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 18 April 2013

Spent 2 nights at the hotel for our romantic break away. Emailed the hotel in advance & mentioned it was my birthday. On arrival we were upgraded to a bigger room with a jacuzzi bath plus shower. Also a bottle of champagne & some chocolates were complimentary. Room was a nice size with plenty of room to move around in.... More

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Stine J, Public Relations Manager at Hotel Kong Arthur, responded to this review
23 April 2013

Dear guest, Thank you very much for your review. I am very happy we helped making your birthday special :-) We do have different guides and recommendations on things to see - please just ask at reception next time; we will be very pleased to help you :-) I hope to see you back at Hotel Kong Arthur. Kind regards,... More

 
 
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Additional Information about Hotel Kong Arthur

Also Known As:
Kong Arthur Copenhagen
Kong Arthur Hotel
Address: Norre Sogade 11, Copenhagen 1370, Denmark
Region: Denmark > Zealand > Copenhagen > Indre By
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
#6 Romantic Hotels in Copenhagen
#10 Luxury Hotels in Copenhagen
#18 Family Hotels in Copenhagen
#21 Business Hotels in Copenhagen
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
We love the small city oases. One of those is to be found here where both hotel and neighborhood; the beautiful lakes, Nørreport metro station (15 minutes to airport) and downtown, give you the best of Copenhagen. We believe that small things make a big difference. This is why we give you free admission to our spa, free internet, parking facilities, free coffee in the morning and much much more.Also, we love a gorgeous setting; To be welcomed by a beautiful style of decór that makes us feel comfortable; To spot a comfy sofa, inviting us to lounge in it with a great book; To have a good time in front of the fireplace alone or with friends. By and large, we like to feel at ease when going somewhere. This is why it is important to us to make you feel like home when staying with us.Our 155 rooms are all unique, just like we are at Hotel Kong Arthur. To us, uniqueness is charm. Common to all rooms, though, is that they all have a great bed so you can sleep well. To make it as easy for you as possible when travelling as a family, your children can stay for free when sleeping in your bed. What is most important to us is making you feel welcome. We have our hearts in everything we do: Both when fighting CO2 emission and when making our best effort in giving you a perfect stay.Remember to spend a few hours in our exclusive spa & wellness centre, combining Eastern tradition and rituals with latest knowledge in a fantastic setting. ... more   less 
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Hotel Kong Arthur
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