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All 110 Copenhagen hotels

BEST WESTERN Mercur Hotel

3.0 of 5
Vester Farimagsgade 17, Copenhagen 1606, Denmark (Indre By)
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BEST WESTERN Mercur Hotel
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52%
Ranked #51 of 110 hotels in Copenhagen
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284 reviews from our community

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Traveller rating
    25
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Date Rating
England
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

Stayed at this hotel for 3 nights for New Year on a bed and breakfast basis. Location - city centre location, walking distance to most attractions including Tivoli gardens and the main shopping street. Also, very close to the central train station which we used to get to and from Copenhagen airport. Nearby are also many tourist amenities such as... More

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cedar springs, mi
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 May 2013 via mobile

Booked this because of price. Breakfast and wifi. Was able to use the hop on and off bus from cruise port to stop 1(Trivoli). Worked out great. A little of a walk to hotel but not bad. Was there early so the desk clerk Laurie Vaiculis took our bags and stored them gave us some great information and we went... More

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Copenhagen
1 review
3 of 5 stars Reviewed 13 May 2013

Positive: private parking underground, near the hotel. Breakfast is ok. Friendly staff. The location couldn't be better, take a room with street view. Negative: small rooms, don't take too much luggage. The standard rooms have very few closet space. Upgraded rooms have twice as much.

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Northallerton N. yorks
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 10 May 2013

2nd stay here and found it just as good as last time. The outside was having some repair work done, not a problem though. Location of this hotel is good 10 minutes walk from the station max! There is a taxi rank outside the hotel if you need a taxi, but we walked the length and breadth of the city... More

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See 2 more reviews by Eremis for Copenhagen
Guildford, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 7 May 2013

My boyfriend and I stayed in this hotel over the first Bank Holiday weekend in May. We got the train to the central station from the airport (35 krones) and were chuffed to find that the hotel was a mere 5-minute walk from the station. Half of the hotel is indeed undergoing renovation at the moment, as other reviewers had... More

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See 2 more reviews by RachelMary D for Copenhagen
Geelong, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

The hotel was close to main station and Tivoli Gardens. The room was on the small side although it had all amenities and was very clean. The staff were helpful and as everywhere in Copenhagen spoke excellent English. The downside of the hotel was the WiFi in the room which was very weak and dropped in and out. There was... More

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Eszter_Szucs, Management Assistant at BEST WESTERN Mercur Hotel, responded to this review
21 May 2013

Dear arwc, thank You for taking a moment to review BEST WESTERN Mercur Hotel. It is lovely to hear that our services were satisfactory. We are sorry about the inconvenience You experienced with the WIFI connection, this seems to be fixed now. Kind regards, Eszter Zs. Szücs Management Assistant More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 May 2013 via mobile

This hotel has a brilliant location; right in the middle of Copenhagen. PROS: 01. Location 02. Seriously friendly staff 03. Decent breakfast 04. Free wifi 05. Plenty of English language TV CONS: 01. Out of order lifts 02. Bathroom floods when you pull the plug on the bath (reception guy came up to room, looked at it and explained it... More

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Eszter_Szucs, Management Assistant at BEST WESTERN Mercur Hotel, responded to this review
7 May 2013

Dear mcarbl, thank You for taking the time for a review of BEST WESTERN Mercur Hotel. We are sorry for inconveniences You experienced. We had a look at the wifi connection and it seems to be in order now. Please keep in mind that we are a three star hotel. We are glad to hear that You found our personnel... More

San Francisco, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 May 2013

I stayed here with a friend the last three days of my trip to Copenhagen in late April. I had stayed at another Best Western the days before and expected the same comfort but quickly realized, the two hotels were very different siblings. Mercur Hotel was in a good location, near the central train station, a few blocks from Tivoli,... More

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See 2 more reviews by qtjeep12 for Copenhagen
Eszter_Szucs, Management Assistant at BEST WESTERN Mercur Hotel, responded to this review
7 May 2013

Dear qtjeep12, thank You for taking the time to give us feedback here. We are sorry for the inconvenience You experienced with the wifi connection and the bathroom smell. Did You report the connection problems to our staff? We had a look at the matter, and everything seems to be operational. We are the only hotel in Denmark that sells... More

Merseyside
Top Contributor
60 reviews 60 reviews
17 hotel reviews
Reviews in 36 cities Reviews in 36 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 May 2013

We stayed here for three nights having booked the hotel with booking.com. Arriving at the hotel 15 minutes before the stated check in time we were given our room straight away. We were given a choice between a double or twin, we chose a double and allocated Room 520 at the back of the hotel overlooking the courtyard. The room... More

Was this review helpful? Yes 1
See 3 more reviews by Dennis P for Copenhagen
Eszter_Szucs, Management Assistant at BEST WESTERN Mercur Hotel, responded to this review
6 May 2013

Dear Dennis P, thank You for taking the time for a review of BEST WESTERN Mercur Hotel! It is lovely to hear that You enjoyed your stay with us, we hope to welcome You back another time! Kind regards, Eszter Zs. Szücs Management Assistant More

Hampshire, England
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 24 April 2013

This is a good solid 3 star tourist hotel. Excellent location, clean, well-presented rooms and great breakfast. The bed had a mattress topper and was really comfortable. The only issue was that the room was very warm. We turned our radiator off at the valve but it was still a bit warm for sleeping. There is slight noise from the... More

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See 2 more reviews by Dackles for Copenhagen
Eszter_Szucs, Management Assistant at BEST WESTERN Mercur Hotel, responded to this review
29 April 2013

Dear Dackles, thank You for taking the time to review BEST WESTERN Mercur Hotel. It is lovely to hear that You enjoyed staying with us. We are sorry about the inconvenience with the heat, our Technical department has fixed the problem, thank You for drawing our attention to it! Kind regards, Eszter Zs. Szücs Management Assistant More

 
 
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Additional Information about BEST WESTERN Mercur Hotel

Also Known As:
Norlandia Mercur Copenhagen
Hotel Norlandia Mercur
Address: Vester Farimagsgade 17, Copenhagen 1606, Denmark
Phone Number:
Region: Denmark > Zealand > Copenhagen > Indre By
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Suites
Hotel Style:
Ranked #51 of 110 hotels in Copenhagen
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Situated in the heart of Copenhagen. Close to attractions, restaurants, shopping, Town Hall Square and Tivoli Gardens. Stay in relaxing atmosphere with 109 comfortable rooms. Cosy lobby and bar area. All rooms have private facilities, phone, cable-TV, IP Smart TV Mediasuite. Free wireless internet. ... more   less 
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