We stayed at this hotel for over 2 weeks with bed rest needed the whole time there due to medical reasons. The staff were fantastic, very undertanding & accomodating to our needs. A very special thankyou to Demitriou, Maria & Michael for all there help when required. The room was lovely & recently renovated. Well worth the money spent, I... More

This is my 4th stay at Castello City.Impressive services from the staff working there.Very well priced and a perfect location.The 5th floor oferrs a very unique view to the sea and over ancient city of Herklion.

I had 2 great stays at the Castello City Hotel in February and August 2012. The location is amazing as it is across the old Venetian fort, next to the bus terminal and taxi stand. You have a very nice view of the sea over the fort from the restaurant on the 5th Floor. They serve a delicious breakfast in... More

I have recently stayed in Castello Hotel during my seven day visit in Heraklion. I have chosen the hotel due to the low rate but also the good evaluation that I have found through the net. My room as you can see in the photos was spacious, modern and mostly important, ALWAYS CLEAN. The stuff was very helpful with every... More

The staff, namely Dimitrios, makes this hotel. It does have a wonderful breakfast, entrance foyer & bar area. Fortunately Dimitrios gave us a room at the back as it was a Greek holiday & it was noisy on the street. The room itself didn't match the front facade or the dining/bar/breakfast area or entrance foyer. Shower issues, a door that... More

I am a professor, traveling in Greece with a small group of college students in order to study archaeology, architecture, and ancient literature. On previous trips I've stayed in other hotels in the city, but none quite as comfortable and well staffed as Castello City. While the other reviews citing some noisiness are quite accurate (as is more or less... More

If you stay here forgo the view and ask for a room facing away from the street. I've been sleeping with earplugs! But the rooms are clean and the beds good; the staff is very friendly and the breakfast is fine. I am traveling with a group of college students and we are very happy. Sound travels in the hotel... More

I visited heraklio for five days for bussiness trip at November of 2012.As I saw outside its look nice in a good position not close to the center of the town but too close to visit it by foot.First of all you must know that heraklio is one of the towns you cannot find easily to park your car.Fortunately the... More

Because my wife had an accident while on holiday, my insurance company put me in the Castello. I did not know what to expect but was pleasantly suprised at the welcome and the concern of all the staff. nothing was to much trouble for them, from the manager to the cleaners. a special mention must be made for Maria the... More