I can't believe some of the bad reviews about this hotel, we have just returned and had a lovely time. Staff were absolutely lovely (too many to mention individually) although I do think they were under staffed particularly in the bars, so they worked really hard. Food was great, lots of choice, ala carte restaurants and the creperie were lovely,... More

Just returned from a family holiday to the laguna. young couple travelling with parents and family friends for dads 60th. Clean very pretty hotel directly on the beach. Beach was shingle and small, so we stayed by the pool. sunbeds comfy but you had to pay 20 euros per towel which you claimed back when you left. staff very strict... More

The hotel is as good as it looks in the pictures. Very pretty and clean, most of the staff are lovely a special mention to Manolis, Sofia, Georgia and the A la Carte staff, would always go over and above for you. However, that I am afraid is as pdsitive as it gets. I would have to say this 5*... More

Just back from a seven night stay at Laguna (thank God it was only a week). I really do wonder who write the reviews the ones I read before I went were very positive and my reason for choosing this hotel. Trust me the most recent ones posted have it spot on. I wouldn't go back to this hotel if... More

We had a fabulous stay here in May. The staff did over and above their duty to ensure everything was perfect. Nothing was too much trouble and they all worked extremely hard. The attention to detail in the hotel is second to none. I would highly recommend a stay here. The one observation I had was that the booking system... More

We have just returned from a one week stay at the hotel. We have mixed feelings about the break. Positives were the large and spacious rooms, finished to a high level (apart from mold in the bathroom! not 5* quality!). The themed restaurants were very good, in particular the Cretan Tavern. The restaurants seemed quieter at lunch times - I... More

Just back from holiday a ten night stay in the mitsis laguna and this is what I found. 1. Hotel and surroundings definitely 5 star. My room was 224, huge and I could not fault it. However, the sea view which I paid £320 for was a farmers field and after several complaints I gave up because the response was... More

After a year of looking forward to this holiday my husband and kids were so dissappointed with the hotel as a whole. We've been so lucky in the past to choose perfect resorts and hotels that it was a real let down to realise that the rave reviews for this hotel are totally unjust. It is not a 5* nor... More

I really was dissapointed I cant believe people dont put the facts,yes ill agree the hotel looks fab and it is what you see. But 5* never the drink situation was a joke! I felt like I was asking for a favour everytime i whent to the bar for a drink only to be told sorry none left, well it... More