Sheraton Brussels Hotel (Belgium) - Hotel Reviews

Also Known As:: Sheraton Brussels; Brussels Sheraton; Sheraton Brussels Hotel Belgium

Address: Place Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium

Region: Belgium > Brussels > Saint-Josse-ten-Noode

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Luxury Hotels in Saint-Josse-ten-Noode

#3 Family Hotels in Saint-Josse-ten-Noode

Price Range: €

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Convention-oriented Hotel & Towers located in Manhattan Center Complex, near Exhibition Hall & World Trade Center. ... more less

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929 reviews from our community

See which rooms travellers prefer - 66 traveller tips

JacMul10

London

Senior Reviewer

10 reviews

10 hotel reviews

Reviews in 10 cities

4 helpful votes

“Disappointing”

Reviewed 16 May 2013 NEW

The hotel was very tired with poor services. Could hear everything from the room next door, including the TV and alarm, the central heating controls didn’t work, and neither did the Wi-Fi. All in all, a disappointing stay from a well-known (expensive) chain.

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WorldTraveler275

Houston

8 reviews

8 hotel reviews

Reviews in 8 cities

“Misleading”

Reviewed 11 May 2013 via mobile

I've stayed at Sheratons and Starwood properties all over the world, and this one is probably the most disappointing. The picture of the room on the Sheraton Brussels website is misleading. The nice updated room is the presidential suite, while all the other rooms look like they are from the 80s. The entire hotel smells of smoke, even the "non-smoking"... More

Roger P

Edinburgh, United Kingdom

Reviewer

5 reviews

4 hotel reviews

Reviews in 4 cities

3 helpful votes

“Family trip to Brussels”

Reviewed 7 May 2013

Easter vacation with the family, the hotel is a 15 minute walk to The Grande Place, but be careful on which route to take, one takes you past a very nice shopping centre and the other takes you past the "Red Light" district ! The hotel is a 3 star plus rather than a 4 star in my opinion, it... More

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Thank you Roger for taking the time to leave a review with your observations and points for improvement. Please be aware that we continue to work with our owning company on planning the eventual renovation starting in the (hopefully not-too-distant) future. We do hope we will have the opportunity to welcome you, alone or with family, back again soon to... More

mikefaud1

NYC

Contributor

19 reviews

14 hotel reviews

Reviews in 12 cities

7 helpful votes

“A great Place to stay in Brussels”

This is a very nice hotel and convenient to the main tourist attractions. You can walk to thek and the Subway to the Airport is right downstairs. The Club Lounge is fantastic and the staff is one of the best in the world. the rooms are very nice and the the hotel is agreat place to stay in Brussels.

Thank you for your extremely kind and encouraging words!! WOW - "The Club Lounge is fantastic and the staff is one of the best in the world." It is great to read that you understand how much our Sheraton associates work to deliver a warm welcome to all our guests who keep coming back throughout the years to reconnect at... More

joao p

Braga, Portugal

2 reviews

Reviews in 2 cities

2 helpful votes

“Old hotel. Small bathroom. Need urgent renovation.”

Reviewed 5 May 2013

Old hotel. Small bathroom. Need urgent renovation. Not frendly staff. Small swiming pool at the last floor with lots of kids playing. The club at the 25th floor its not a plus. Poor breakfast. Defnitly not a option for another stay in Brussels.

Dear Joao, We are very sorry to read about your disappointment. Most of our guests are very happy with the Club level service, lounge, and breafkast. We do hope you will change your mind and come back to give us another try at some point in the future. With kind regards, Palmer Colamarino Hotel Manager More

nancyN980

Mauritius

1 review

“good location and service”

Reviewed 4 May 2013

Hotel is just in place Rogier . It is very convenient and clean . Check in and out was fast . The rooms are spacious and clean . Breakfast is very good with good fruits . Wifi in room is a bit slow . Better use internet in the lobby . I will go back again

Greetings Nancy and thank you for your positive words and review, especially on our friendly and efficient service! We do hope you will come back to see us again soon as promised. Safe travels, Palmer Colamarino Hotel Manager More

unally

Geneva, Switzerland

Senior Contributor

26 reviews

24 hotel reviews

Reviews in 18 cities

8 helpful votes

“Very disappointing”

Reviewed 3 May 2013

I chose the Sheraton for business as I was sure it would be good, check in was fine & I got upgraded which was nice. The room was big and the room service quick. I would not say the hotel is very clean, the pillows are strange and the pillow cover is directly on pillow so keeps coming off, I... More

Dear Ms. Nally, We are so very sorry for your disappointment, especially during the breakfast service. It is our sincere aim and priority to provide a positive overall hotel experience to all our guests, even during busy periods of very high occupancy such as you experienced. We very much regret to hear that you did not have a positive impression... More

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p1g1scott

Manila, Philippines

28 reviews

18 hotel reviews

Reviews in 19 cities

“Tired and Expensive Hotel - Smelly Room”

Reviewed 27 April 2013

This hotel seems stuck in the past. Free WIFI everywhere in the hotel is a must these days not having to come to the reception to get free WIFI. There is though a cheap good quality restaurant next door to the hotel and the hotel is only 5 mins walk to the rail link to Brussels Airport. There was a... More

Greetings - Our sincere apologies on behalf of the whole management team that your experience did not live up to expectations. We really do try our very best to ensure the comfort and satisfaction of all our guests, even during busy periods of high occupancy. Please note that the Link@Sheraton complimentary wifi service is available in all the public areas... More

TCLech

Rotnes, Akershus, Norway

“Shame on you!”

Reviewed 22 April 2013

Shame on you, Sheraton Brussels! Not only do you and your slightly arrogant clerks charge a fortune for your rooms, which resemble 1980's B-movies (in addition to a whopping breakfast charge), and there's not even free WiFi? If it hadn't been for the Sea Food fair in Brussels and the inherent hotel room shortage, I'd never had returned to your... More

Dear Mr. Lech, We are very sorry to hear that you did not find our hotel to be good value for money. We strive to satisfy all our guests' expectations, even in the Seafood period when all hotels in the city are completely full. For your information the Link@Sheraton program always offers free Wifi access in the lobby and public... More

Ashover

Sutton in Ashfield

20 reviews

13 hotel reviews

Reviews in 16 cities

18 helpful votes

“Great value for money”

Reviewed 18 April 2013

Having stayed in Brussels several times before, we were well aware of this hotel, but were surprised to find it offering such good value. The reception staff were courteous and efficient, not always easy when you work somewhere as busy as this! The rooms were spacious and clean, but were maybe starting to look a little dated, but this in... More

Thank you for your kind words and positive review, we are very glad to hear that you found our hotel to be great value for money ! Apologies for the chatty housemaids, we strive to give our guests a good night's sleep... Hope to see you back soon, Palmer Colamarino Hotel Manager More

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Sheraton Brussels Hotel Reviews, Belgium

Sheraton Brussels Hotel

929 reviews from our community

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