This is the first time we have been to Madeira and were not sure what to expect, we flew with Thompson Airways, which was really good, efficiant and proffesional. At the Hotel, the staff at the reception desk were excellent, and booking in was smooth and easily done. The first impression we got was that the decor of the hotel... More

We staid here over the New Year 2011/2012. The public areas of the hotel are very open, modern & airy. The rooms are o.k, nothing to get excited about in either direction. The hotel has a 5 star rating, but not really 5 star prices to be honest, so I prefer to judge value for money rather then the rating... More

This hotel has an enviable position close to the centre of Funchal. Rooms on the land side of the hotel are rather dark and overlook a demolished hotel site ... Avoid! The rooms are basic for a 5 star establishment. The management did move us after complaining about location and dusty rooms. There are plastic shower curtains over small bath... More

Should you be of a persuasion whereby silence is not “golden" and you dream of perfect sea views and beautiful gardens to boot, then maybe this is the hotel location for you. Should you welcome traffic pollution, from not only the main road, but from the harbour, the working port (relish languid days reading in the gardens accompanied to the... More

My wife and I visited this hotel in January 2012 for a week. We were half board and our room overlooked the garden towards the Casino. We enjoyed our time at the hotel and were able to enjoy our first break in Madeira. The high points included: Very good selection for the breakfast Attentive and caring/thoughful staff Clean facilities and... More

This is a very convenient hotel for walking to all the restaurants and shops in Funchal. Excellent breakfasts; clean rooms and very helpful , friendly staff. The hotel offers rooms with different views to suit individual preferences. Although it needs updating in some areas, we prefer this hotel to the many others we have stayed in Maderia over the last... More

A lovely place to stay very relaxing,nice grounds plenty of sunbeds and a fantastic pool,rooms very spacious and big comfy bed . The views are beautiful green hills and the harbour. The selection for breakfast was very good but not so keen on the evening meal would go"Bed & Breakfast next time.cable cars is a must!!!! More

This hotel was designed by the architect who designed the U.N building and the city of Brasilia.The breakfast dining area was spacious and full of light streaming through the huge plate glass windows. Most tables were overlooking the swimming pool amongst the palm trees,towards the the sea. The indoor pool was lovely as was the outdoor hot tub,all very clean... More

A nice place, but a bit dated. Breakfast is not 5-stars. Selection is good, but presentation and taste is not very good. Service was a bit up and down. Front desk was suberb and went over the line to cater to our needs. We had a junior suite that was really nice with a great view. Housekeeping was good, and... More