We stayed over Christmas in what is called a Superior Studio apartment on the 8th floor. Nice big apartment with an excellent view over Funchal and the harbor. The Staff was very friendly and provided an excellent service, the room, the beds and the toilet in good and clean condition. We had the Christmas diner included in the price and... More

The hotel is just a few metres from the sea. The breakfast buffet was good. Staff very friendly and eager to help. More

My feelings about this pestana aparthotel are mixed. Compared to several other Pestana Hotel i have been to, this is probably the lowest rated. However, put in the context of being an aparthotel and not a luxurious hotel, i have to say this hotel does exactly what it says on the tin. Hotel facilities are above some other low quality... More

I want to warn you of an unpleasant feature of The Pestana Hotels. My story is about Pestana Palms 4* in Madeira. In September 2011 me and my husband decided to spend our summer holidays on Madeira. It is significant to note that we had already been to that place a year before. Everything was excellent (including the hotel –... More

We booked this hotel because of its 4 stars, ocean location, and modern looking spacious apartment rooms (was said to have been refubished in 2010). We were offered a room on the ground floor overlooking the gardens and sea. The view was very pretty and the gardens are lovely. The room and reception area were disapointing in that they are... More

Just returned from a lovely week at Pestana Ocean Aparthotel. We are three adults and I had requested two bedrooms and two bathrooms, so we were delighted to be given a penthouse apartment overlooking the sea. It was a lovely bright apartment with two good sized bedrooms, one ensuite and the other with a bathroom just outside the door. The... More

This is mainly a timeshare resort but can be booked as they always have a few spare rooms. The property is a little bit tired, we understand a refurbishment is due next year (2012). Having said that this is a well set up hotel with it's own pool and access to the sea. Reception and guest relations really do look... More

Most of the rooms are time shares, but they seem to run a hotel as well. Lot of rules like no outside food anywhere except your room, no drinks outside unless from their bar. The bar prices are much higher than the little pub 100 meters away. Some nights, the evening music is too loud (in fact way too loud)... More

Hi all, i stayed with my family at Pestana palms for 2 weeks (June 26-July 9 2011) and that was the best choice we made choosing this hotel. The main criteria were: 1. the position of hotel towards Funchal main activities (old town and promenade); 2. ocean access (with own swimming facilities); 3. general comfort of hotel (room spaciousness and... More