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All 94 Funchal hotels »

The Cliff Bay - Porto Bay

5.0 of 5
Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal
Hotel amenities
Special offer
5% discount
Ranked #3 of 94 hotels in Funchal
5.0 of 5 stars 551 Reviews
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551 reviews from our community

What travellers say about this hotel
  • Very good(35)
  • Sea view(23)
  • Michelin star restaurants(18)
  • Pool area(13)
  • Blue Lagoon(10)
  • Breakfast buffet(10)
  • Courtesy bus(8)
  • Well worth(7)
  • Old town(7)
  • Friendly and helpful(6)
Traveller rating
    461
    63
    19
    6
    2
Only show reviews for Family (45) | Couples (369) | Business (3)
Date Rating
krrgolf
Warlingham, United Kingdom
2 reviews
3 helpful votes
4 of 5 stars Reviewed 5 February 2012 NEW
3
people found this review helpful

Our first trip together in Madeira and our first stay at Cliff Bay Hotel. The hotel is well situated for those who like to or can walk into town. The view from our room (5th floor) was excellent and better than one offered as an upgrade (6th floor). We looked out over the sea, marina and the town. The room... More

Was this review helpful? Yes
Jan Ringertz, General Manager at The Cliff Bay - Porto Bay, responded to this review
6 February 2012

Thank you for your feedback and for choosing Madeira and The Cliff Bay for your holidays. I am pleased to learn that you enjoyed your holidays and I hope that we can get the pleasure of welcoming you back again. I have taken careful note of your comment for further improvements for future stays. With kindest regards, Jan E. Ringertz... More

Leyla86
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 2 February 2012
3
people found this review helpful

me and my fiancee stayed in this hotel last week end and it was magnificant. Our room had a fantastic sea view on the seventh floor and moreover we were upgraded to a Deluxe room 723. What a gorgeous room. We had fruits delivered to our room twice and all the staff were very attentive and friendly. The breakfast was... More

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Jan Ringertz, General Manager at The Cliff Bay - Porto Bay, responded to this review
3 February 2012

Dear Sir or madam I am delighted that you enjoyed your stay with us. A warm welcome back. The best regards to our staff will be forwarded. Yours Sincerely, Jan E. Ringertz General Manager More

FromEccose
Edinburgh, United Kingdom
Reviewer
3 reviews
7 helpful votes
4 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

We stayed there a bit off season, hotel was pretty quiet but staff were very helpful and attentive, the rooms are very spacious and well equipped. Breakfast was fantastic as was the health spa. Classy and relaxing. More

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Jan Ringertz, General Manager at The Cliff Bay - Porto Bay, responded to this review
3 February 2012

Thank you for your feedback. I am glad you enjoyed your stay with us. Hoping to welcome you back in a near future. With kindest regards, Jan E. Ringertz General Manager More

JanTraveller_12
Llandudno, United Kingdom
1 review
4 of 5 stars Reviewed 31 January 2012

Having stayed there half board between 23rd and 30th Jan 12 we found the hotel generally very good but our mistake had been to book half board where we were presented with a buffet each evening. We, like many of the other reviewers found the buffet dinner a bit bland and repetitive and certainly more variety at better value can... More

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Jan Ringertz, General Manager at The Cliff Bay - Porto Bay, responded to this review
3 February 2012

Thank you for your feedback. I am sad to hear that our food and beverage offer didn’t completely correspond to your expectations and have taken careful note for possible improvements. The Cliff Bay offer a wide variety of choice trying to cater for different preferences from the Michelin starred Il Gallo d’Oro, The Rose Garden with buffet and a la... More

travelgran47
Bury St Edmunds, United Kingdom
Reviewer
3 reviews
8 helpful votes
5 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

Lovely spacious Hotel, beautiful room overlooking the harbour and cruise ships. Wonderful service from Housekeeping staff Buffet dinner good but a bit repetative,more than a week would have been too much. When paying the bill I felt my disabled husband was being slightly patronised by the reception staff. However the hotel is wonderfully appointed for disabled visitors it's a pity... More

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Jan Ringertz, General Manager at The Cliff Bay - Porto Bay, responded to this review
3 February 2012

Thank you for your feedback. I am glad you enjoyed your recent stay with us. Our buffet meals in the Rose Garden Restaurant offer a daily theme trying to cover the preferences from an international but mostly European clientele. We do our very best to offer good facilities for all our guests and offer rooms with adjustment for guests with... More

JAC22
ENGLAND
Reviewer
5 reviews
24 helpful votes
4 of 5 stars Reviewed 25 January 2012
6
people found this review helpful

First of all I will say this is a very nice hotel, and anyone staying will have a very comfortable stay. However I would say that this hotel is more of a high standard 4 star than a 5 star as for me it missed some of the finishing touches. These missing touches included: - Being called by the wrong... More

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Jan Ringertz, General Manager at The Cliff Bay - Porto Bay, responded to this review
3 February 2012

Dear Madam, Thank you for your feedback. First of all I would like to apologize for not completely living up to your expectations and any shortcomings in service delivery. I do however also understand through our previous correspondence from your tour operator that you have had strong opinions also about the aircraft, the flight and other holiday services. The Cliff... More

ezz100
london,uk
Contributor
17 reviews
35 helpful votes
5 of 5 stars Reviewed 24 January 2012
7
people found this review helpful

My husband and I chose this hotel for a 5 day break and we were extremely pleased with our choice. It is very well kept and extremely clean. Even some 5 stars can be tatty round the edges but not the Cliff....its prisine. The hotel is set on the cliff just outside the main town area. Its a 20 minute... More

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turistkjell
Oslo, Norway
Contributor
18 reviews
43 helpful votes
5 of 5 stars Reviewed 22 January 2012
5
people found this review helpful

Hard to add more compliments to this hotel, it is excellent. It is not a good hotel for young people that like to party, we like that. Food is great, good parking if you rent a car, central if you prefer Lido area, taxi distance to city center or the hotel bus (good, free and on time) or a nice... More

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TandMHDev
Teignmouth, United Kingdom
Senior Reviewer
8 reviews
13 helpful votes
5 of 5 stars Reviewed 21 January 2012
7
people found this review helpful

This was our first visit to the hotel and we chose the Cliff Bay based on the extremely good Tripadvisor reports. Before we had stayed at the Savoy, which has been knocked down now. We were pleasantly greeted and, although it was midday, we were shown immediately to our room. We were upgraded by Sovereign holidays from a garden view... More

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mollandaise
france
Senior Reviewer
9 reviews
11 helpful votes
5 of 5 stars Reviewed 17 January 2012
6
people found this review helpful

We've been there twice to sleep, and several times just to have a good bottle of wine and a snack on their terrace. Not cheap but absolutely worthwhile. We don't stay there anymore, because we spend the whole winter in Funchal in an apartment. More

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The Cliff Bay - Porto Bay Also Known As

  • The Cliff Bay
  • Cliff Bay Porto Funchal
  • Cliff Bay Hotel Funchal
  • Cliff Bay Hotel Madeira
  • Cliff Bay
Address: Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal

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The Cliff Bay - Porto Bay
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