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Hotel Avenida Palace

5.0 of 5
Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal (Encarnação)
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Complimentary bottle of wine
Hotel Avenida Palace
Ranked #5 of 217 hotels in Lisbon
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652 reviews from our community

Traveller rating
    465
    137
    35
    9
    6
See reviews for
Families
115
 
Couples
316
 
Solo
27
 
Business
24
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lisbon, Portugal
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

Surprised by the benefits we got by booking directly We stayed early May at this hotel. Now, this is what we call quality time: great staff, great location, great bar, nice buffet breakfast with lots of options. We were quite surprised by the benefits we got as we made our reservation directly through the hotel website. We hadn´t noticed it... More

Was this review helpful? Yes 1
Rochester, New York
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Can't beat the location - it's literally steps away from the Restauradores metro stop on the blue (azul) line. The building is beautiful inside and out - very striking lobby and sitting area. Room was not enormous, but was generally nice and definitely clean. Only real ding I'd give to the room was the bathtub. It was incredibly difficult to... More

Was this review helpful? Yes
London, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

We stayed at this hotel for six nights in May. The location is excellent and very near to metro stations Restauradores and Rossio. In addition Rossio train station for going to Sintra is next door. The hotel is in an agreeable area and within walking distance of Castelo Sao Jorge and Praca Do Commercio by the river Tejo. There are... More

Was this review helpful? Yes 2
Dublin, Ireland
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 11 May 2013

Location, service, music: it has it all. This hotel is perfectly located in Lisbon. The exterior building is beautiful. The interior looks as renovated. And it has been well done. Our room was large, had an beautiful view over a great plaza. The concierge provides helpful recommendations about restaurants.Next to the hotel there are a wide choice of all kinds... More

Was this review helpful? Yes 4
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
17 May 2013

Dear Guest, Thank you very much for staying at the Avenida Palace and for leaving your kind words on TripAdvisor. It was indeed a pleasure to read that you were satisfied with our services and enjoyed your stay with us. We also appreciate the fact that you have given us the maximum score in all the parameters. We pledge to... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 May 2013 via mobile

We picked this hotel mostly due to a high Tripadvisor ranking and damn, that was a right decision! Perfect location - at the very center of Lisbon - within walking distance from main sites. Comfortable and well-appointed room with a very good king size bed. Personnel are very polite and helpful, quick to assist in all aspects. The Breakfast room... More

Was this review helpful? Yes 5
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
17 May 2013

Dear Guest, Thank you very much for choosing to stay at the Avenida Palace and for leaving your kind words on TripAdvisor. I was delighted to know that you were pleased with your decision. Our team constantly strives to achieve a high level of quality and we are thrilled that our services were up to your expectations. Your kind words... More

London, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 May 2013

We've been to lots of good hotels but this was far and away the best. Beautiful, elegant and right in the centre. It couldn't be better placed for sightseeing and within easy reach of cafes, bars and restaurants. Our room was spacious, cool and quiet, and breakfast was a feast. The staff were friendly and helpful - all in all... More

Was this review helpful? Yes 7
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
10 May 2013

Dear Guest, Thank you very much for staying at the Avenida Palace and for leaving your kind words on TripAdvisor. It was indeed a pleasure to read that you were satisfied with our services and staff and also that you found our hotel the perfect place for a weekend break. Your kind words will be shared with our team. I... More

Worcester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 May 2013 via mobile

Came for a weekend break and found it perfect for sightseeing shopping and the local culture. The triple room was lovely and the hotel very plush. However the breakfast could have been better. The hotel is situated near Rossio square - a perfect starting place to explore the city! We had a great time in Lisbon and the hotel -... More

Was this review helpful? Yes 5
See 3 more reviews by RobGfromWorcs for Lisbon
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
10 May 2013

Dear Guest, Thank you for taking the time to post your kind words about the Avenida Palace. We were delighted to know that found our hotel perfect for your stay in Lisbon. We were also very pleased with your comments on our location and with the fact that you have given us the maximum score in all the parameters. We... More

Perth, Australia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 30 April 2013

Location location location....just superb. Beautiful furnishings,a lovely feel to the place. Gracious, charming. Another era. Huge high ceilinged bed rooms and public rooms. I loved the breakfast room, the bar, chilling out with the newspapers in the lobby.People watching!! Comfortable beds. Large amount of storage space. All the old fashioned room service favorites for snacks like club sandwiches. Buffet breakfast... More

Was this review helpful? Yes 6
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
3 May 2013

Dear Guest, Many thanks for taking the time out to leave such kind comments on your very recent stay at the Avenida Palace. We are delighted to learn that you enjoyed your stay with us and that the experience lived up to your expectations. We pride ourselves on providing a comfortable stay for all our guests and thank you for... More

Saskatoon, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 28 April 2013

Stayed at the Hotel in April en route to a cruise and was very impressed. Wonderful location, within easy walking distance of major sites and many good restaurants, cafes, and shopping. Beautiful, old hotel built in 1982, with helpful staff and comfortable, well-equipped rooms (we were upgraded to a suite). Have no complaints and would highly recommend the hotel.

Was this review helpful? Yes 4
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
3 May 2013

Dear Guest, Thank you very much for staying at the Avenida Palace and for leaving your kind words on TripAdvisor. It was indeed a pleasure to read that you were satisfied with our location and services. We pledge to provide a refined personal service for our guests, as well as properly maintained facilities and are pleased to hear that our... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 27 April 2013

Excellent central location, a short walk to the River Tejo, right next to the Art Nouveau Station & the Metro, close to the airbus stop at Restauradores, near two Elevadores that take you to the Barrio Alto. The hotel doesn't have a restaurant but there are plenty nearby.The public rooms are amazing, especially the Bar & Lounge on the Ground... More

Was this review helpful? Yes 3
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
30 April 2013

Dear Guest, Thank you very much for choosing to stay at the Avenida Palace and for having taken the time and trouble to leave these wonderful remarks on TripAdvisor. It was indeed a pleasure to read that you were satisfied with our services and enjoyed your stay with us. We pledge to provide a comfortable stay and a refined personal... More

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Additional Information about Hotel Avenida Palace

Also Known As:
Avenida Palace Hotel
Address: Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
Phone Number:
Region: Portugal > Estremadura > Lisbon > Encarnação
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotels in Lisbon
#5 Romantic Hotels in Lisbon
#5 Luxury Hotels in Lisbon
#9 Business Hotels in Lisbon
Price Range: €€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style. ... more   less 
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