First impressions of this hotel were lovely. Very clean, spacious reception area. Staff were very helpful and couldn't be faulted. It wasn't clear when I booked (with Expedia) that the showers in the hotel rooms were over baths. I can't get in and out of a bath - upon raising this concern with reception, it was authorised to move us... More

Having never been to Portugal before we were unsure about the standards of hotels/restaurants etc and after receiving an offer through Secret Escapes for this hotel, we had a look at some of it's reviews and decided to book. Flights from Manchester were as cheap as chips - much much cheaper than to Malaga, our alternative destination - so the... More

The experience from arrival to departure was very good. From the location (stunning and 5m from albufeira downtown) to the big and well appointed Rooms.The Spa it’s also very pleasant and the gym well equiped. The breakfast also made a very good impact showing to be very good and diverse in ingredients. I also find the clients and families very... More

We have just returned from a week at this amazing hotel. We had looked at the hotel's website and thought Hmmmm, it looks great, it'll never be like that for real though, but IT IS! From the moment we arrived we knew it was going to be a good holiday. We had booked a sea view room and it certainly... More

10 May 2013 check-out morning, while doing a last check to make sure nothing would stay behind, I removed the sheets from the baby´s cot and I was terrified to find out the condition of the mattress. It was extremely dirty, full of hair and fleas, we counted at least 7. I immediately phoned the reception, took pictures and put... More

Just got back from a four night stay at this lovely hotel. We stayed in the hotel part and the room was spacious and very comfortable with little extras such as dressing gowns and a jacuzzi in our small garden area. The location is lovely on a stunning beach and far enough away from the madness of the strip to... More

This was my second time to stay at this hotel. We have been on 5 different family holidays and tend not to go back to the same places, but this was the one hotel where we made an exception. We stayed here for a week in May and got fantastic value for money as we booked early. We had breakfast... More

My husband and I stayed here for a week in early May, in a one bed roomed self catering apartment (sofa, is a sofa bed, so could easily sleep one more) as that was the offer available through the booking agent. The hotel complex is beautiful with good facilities, plenty of pools, tennis court, spa and great access to a... More

Stayed at this hotel for a week. Expected a good experience given the very positive comments on TA but it exceeded all our expectations. The staff are very professional at all levels and are a credit to the business. We stayed on a breakfast only basis as we like to try local restaurants but that was excellent with a great... More