My husband was coming on business trip to Ostende. We spent several days before in Brussels. His company booked this hotel. The beds are old and the pillows are so old they are lumpy. The toilet set completely came off toilet!! Haha! The t.v. was a box and we could never get it on. The towels were paper thin and... More

While the location and historical setting of Thermae Palace is excellent, the hotel as such is totally worn out and the hotel is way overpriced. Desperately needing a repaint, and wih staff at various levels of friendliness (from very helpfull to extremely arrogant). The breakfast is complete, but we needed to queue for over 10 minutes before we could get... More

This hotel is just kind of bleh. The lobby is nice enough. There was a pretty good breakfast. The room we stayed in was very disappointing. Many things in the room were broken including the toilet paper dispenser and the wall mounted tissue dispenser. The room just felt slightly dirty and was subpar for the cost. The carpet was very... More

As an Australian, I can say that the place is very different to anywhere else I have ever stayed. It looks like it was a very grand hotel back in the day, but those days have long passed (and there is something very sad about that). I hate to say this, but I did think of 'The Shining' on more... More

We loved staying here! The hotel location is ideal because it is right on the beach front. It is also close to other beach front restaurants and bars. The building itslef is lovely and grand. It is a Victorian building and gives you a real sense of being somewhere important from a historical aspect. However i would only recommend beach... More

We stayed in a junior suite for one night.There was something strange ,our room was on the first floor. Although the room was a junior suite, I found that different. The bathroom and room were very clean as well. We went to breakfast and I thought the staff were quite rude. The didnt say good morning to you, the pointed... More

If you like a hotel with character, style, a very warm atmosphere and pure friendly and correct staff, this is it! I fell in love with this art deco building, its huge rooms, fantastic decoration... Breakfast was super, our room with a view indeed old, but what does one expect in an art deco place???? I could not imagine that... More

First of all, I can't complain about anything since we went on a FED+ deal which cost us 195 euro's for 2 nights incl. breakfast. The staff was very friendly especially at the check-in. The rooms were clean although outdated and breakfast was ok except for the restaurant is a little small in the rush moments. Maybe the changing to... More

at the end of december 2012 we stayed here for 2 nights with all of our family. We had nice, clean and large rooms. The breakfast was buffet and was good but it is always crowded. The responsable of the restaurant was not very friendly. Everything we asked hem was too much for him/ The second evening we had dinner... More