Difficult to judge this hotel which benefits from a fine location and a friendly staff. I would have given it a high rating for a 3 star hotel...but it's a 4 star! We stayed 2 nights in a junior suite (room 26) - no view at all, low ceiling...completely charmless, at the limit of claustrophia. Soap, toilet paper etc are... More

This hotel takes a bit of finding, despite following both map and street sign. It doesn't exactly look like a hotel from the entrance. There are few rooms so you might expect a good welcome. But we didn't get one, in fact it was decidedly cold. The room was very clean and modern, but had no view (most don't) and... More

Not knowing much about Brugges, having read many reviews of at least 10 diffrent hotels, I decided to call the hotel to see if they had a room available. Long story short: called hotel at 20.00 to get a room for the night, got a very good rate for a junior suite ( room 2) and they had no problem... More

Really nice hotel a couple of minutes walk from the centre. The room was large, clean and well designed. Staff were friendly and helpful. More

Fantastic room (Duplex Suite). Tried the whirlpool bath, the kids (age 10 & 9) loved their own TV and minibar. Katerina (breakfast lady) was lovely - excellent service and pancakes and blankets for the kids to sit outside for breakfast this morning. All the staff were very friendly and helpful. Recommended for families but would also be good for a... More

We stayed at The Relais Ravenstein for 3 nights as part of a Eurostar package which meant we got the hotel for a really good deal. The hotel is gorgeous - the entrance is particularly impressive. My husband and I were looking for something more contemporary and were delighted. We stayed in an executive room - the room was so... More

This hotel is perfectly located for walking around Bruges. The staff and service very friendly and the quality of the rooms are not in question. We had one technical hitch in as much as the air conditioning was not working, for a long weekend in November I didn't think this would be a problem. it was unseasonly warm and the... More

Although our stay was great, the staff was very friendly and the rooms where great, the hotel misses character in our opinion. It not a bad hotel neither the service was lousy but we discovered some things that we didn't expect for that price. Brugge is such a great city and we though this hotel would extend that but it... More

This hotel is excellent in all ways. We had a duplex suite, which had two levels to it, which gave our children a nice place to go that felt like their own. The bathroom was large and had a jacuzzi and very luxurious shower. The decor was modern, which was quite unusual considering the hotel is very old. The check-in... More