Our family of four stayed 5 nights at the Novotel off Grand Place in summer 2011, Brussels being the first stop on a three-city trip. This was our first stay at a Novotel, and doubtless it will not be our last. The hotel is very clean, modern and cheerful, and the staff almost uniformly excellent. Breakfast spread was impressively broad--easily... More

Stayed for two nights and had a pleasant stay. The location is excellent and it´s very easy to find places to dine. The beds could be better though. More

Arrived in Brussels via Eurostar from London. Location of hotel was within walking distance of train station and Grand Place -approx 3-5 minutes. Busy centre as hotel faces square and so is very lively, which makes for a great time in Brussels. City itself is surprisingly small and easy to get around by foot. Now the hotel itself was slightly... More

Excellent location- close to train station and Grand Place. We had a room on the 1st floor facing the square and whilst there was some noise from partygoers late in the evening/early morning it was not too bad and did not effect our sleep. Breakfast was included in our stay and there were a number of options to choose from.... More

This hotel has the atmosphere of a college dorm. The rooms are really bland, the breakfast is mediocre (it was included with my room but I'd not pay the 23 euros they were asking for). It's got a really good location very close to the metro and the Grand Palace, but that's all it's got going for it. Pluses: location... More

Location: Located literally out of one of the exits of the main train station (so if you are carrying luggage it's very convenient); located 3 minutes from Grand Place main square and shopping areas. Basic Room: Room was nothing fancy, but was comfortable except for the noise. Our room fronted the plaza and side street (corner room). Unfortunately both nights... More

Lovely hotel in excellent location but badly let down by the service in the restaurant. Understaffing in their restaurants seems to be a Novotel failing. The bedrooms were sweet with lovely big old windows but the beds are placed right up against the bathrooms making access awkward. However this was a nice friendly hotel which we would use again. More