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All 346 Amsterdam hotels »

Park Plaza Victoria Amsterdam

4.0 of 5
Damrak 1 - 5, Amsterdam 1012 LG, The Netherlands
Hotel amenities
Ranked #69 of 346 hotels in Amsterdam
4.0 of 5 stars 584 Reviews
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584 reviews from our community

What travellers say about this hotel
  • Central station(26)
  • Train station(20)
  • Friendly and helpful(13)
  • Very nice(11)
  • Dam Square(10)
  • Red light(9)
  • Central location(8)
  • Executive room(8)
  • Swimming pool(7)
  • Great location(7)
Traveller rating
    140
    227
    117
    64
    35
Only show reviews for Family (26) | Couples (141) | Business (89)
Date Rating
Rex B
Manchester, United Kingdom
1 review
1 of 5 stars Reviewed 10 February 2012 NEW

We picked this hotel as it was central to transport links for a 5 day conference. We are both professional people & travel many hotels & to AMS pretty much every month however I WOULD NEVER STAY HERE AGAIN! We checked in & was given our room key for the next 5 days, the room had a strong odour of... More

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Posted by an Easytobook.com traveller
Twickenham
1 review
3 of 5 stars Reviewed 10 February 2012 NEW

The location is excellent, it was a shame about the room though as it was very dark and dreary, not at all what the Web pages had shown, we had booked a Superior room which this most definitely was not. We loved Amsterdam, can recommend the De Prins eetcafe on the Princengracht it is wonderful ,with lovely home made foods,... More

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jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review
11 February 2012

Thank you for your review and for sharing this on Tripadvisor. I hope we can welcome you again in the future when your travel brings you back to Amsterdam. Best regards, Jan-Willem Roenhorst Hotel Manager Park Plaza Victoria Amsterdam More

dtSurrey
Surrey
Senior Reviewer
7 reviews
4 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW

Arrived on a 3 day Business trip, this is my second stay at the hotel, both experiences have been good. The staff were friendly efficient and helpful. The hotel has a very good quality bistro type restaurant that does some very nice food. It has a separate bar area, an internet room and large waiting area away from the front... More

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jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review
11 February 2012

Dear DtSurrey, Thank you for your review. A pleasure to read and to share with the entire team! Your recommendations are very accurate and a great source for future travelers. We are looking forward to welcome you again in the near future when your travel brings you back to Amsterdam. Best regards, Jan-Willem Roenhorst Hotel Manager Park Plaza Victoria Amsterdam More

rooboy68
Gold Coast, Australia
Contributor
13 reviews
5 of 5 stars Reviewed 8 February 2012 NEW

I really enjoyed my 5 days in snowy Amsterdam at this hotel. The concierge were fantastic organising restaurant bookings and other things. Strangely though, three mornings (out of five) I asked the waiter for fried eggs and ham and on two occasions got an omlette instead. Nothing really to complain about as the omlette was delicious, maybe just a communication... More

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jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review
10 February 2012

Dear Cladels, Thank you for your kind words and for sharing your positive review on Tripadvisor. It is a pleasure to read that our team did their utmost to serve you and I have forwarded your comments to everybody, especially to Peter. We are looking forward to welcome you back in the near future to Park Plaza Victoria Amsterdam. Best... More

cladels
Southport, United Kingdom
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 6 February 2012 NEW

Stayed here at the beginning of Feb 2012 for a girly weekend away! We were truly delighted by the hotel. The staff were all fantastic and Peter from the concierge was great! Even ordering us a takeaway pizza due to extreme cold weather! Brilliant location, opposite central station and easy reach to everything. Fabulous hotel, will definitely stay here again... More

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Darbuka
Finland
Contributor
11 reviews
10 helpful votes
4 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

I stayed in Park Plaza Amsterdam end of January during ISE confrens at RAI. I asked for a quiet room and was very pleased to find my self in room 420. No disturbing noises at all, Great ! Breakfast was special offered for 19 Euro. It was ok but nothing to compare to those where you can order omelet on... More

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jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review
4 February 2012

Dear Darbuka, Thank you for your review on Tripadvisor. To bad to read that you will remember us by the negative experience with the carpet in the corridor instead of the good location and the nice rooms. The Housekeeping Manager has received your comment so she can take appropriate actions. We do apologize for this matter. I hope that you... More

shah28
Bandar Seri Begawan, Brunei Darussalam
Reviewer
5 reviews
1 helpful vote
2 of 5 stars Reviewed 2 February 2012

TV was not working in the room and the front desk can't do anything much. More

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jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review
3 February 2012

Dear Shah28, I am very sorry to hear that your television was not working and that the front desk team did not act accordingly. I have passed your remark on to the Chief Engineer and the Front Office Manager to take appropriate actions. Also on behalf of them, our apologies for the inconvenience caused. Best regards, Jan-Willem Roenhorst Hotel Manager... More

TopsMA
Den Bosch, The Netherlands
Senior Contributor
35 reviews
13 helpful votes
5 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

A wonderful hotel, great location opposite the station. Despite other reviews the staff seemed very pleasant & helpful. I ate in the restaurant alone one evening & the staff were very attentive. The bar staff also, although busy, were very courteous & efficient. Our room was very comfortable & quiet, with plenty of space. My only complaint is, given the... More

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jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review
3 February 2012

Dear TopsMA, Thank you for sharing your review and for your compliments towards our team. It is great to read that you have enjoyed your stay with us. I will forward your remark regarding the towels to the Housekeeping Manager and the laundry company. Your constructive feedback will help us to improve the product to a level you may expect... More

Jo R
Swanley, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

I am surprised to read poor reviews regarding the staff at the Victoria Plaza because we arrived back yesterday from a 4 night stay there, and found them to be amongst the most courteous and helpful hotel staff we've encountered anywhere ever! There is a sign in the lobby toilet asking for 50c from non guests so clearly they are... More

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jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review
2 February 2012

Dear Jo R, Thank you for your kind words and for mentioning that our staff did their utmost to serve you. Really something we need after our previous review. I thank you for your compliments which I have shared with the entire team! Your constructive feedback regarding the prices of the tickets, the minibar charge and the price of the... More

Lou0082
Athlone, Ireland
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 30 January 2012

I did not stay at Park Plaza Victoria and after the experience I had, I'm thankful I did not! I visited Amsterdam with my partner last week and after a visit to the Van Gogh museum we decided to go on an evening canal cruise from the central station area. We walked from the museum and by the time we... More

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jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review
2 February 2012

Dear Lou0082, After reading your comment, I was very surprised and I am glad that our next reviewer mentioned that our staff is courteous and helpful. Your review shocked me as Hospitality is our middle name and we do our utmost to serve every guest the best way possible, even when they are not direct guests of the hotel. I... More

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Park Plaza Victoria Amsterdam Also Known As

  • Victoria Hotel Amsterdam
  • Park Plaza Amsterdam
  • Amsterdam Park Plaza
Address: Damrak 1 - 5, Amsterdam 1012 LG, The Netherlands

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