Yes, the hotels in Zurich are very expensive so one just has to face that fact or travel elsewhere if you are on vacation. The Alden is a very gracious hotel with large rooms as mentioned by other reviewers. The breakfasts are very good and the reception staff are extremely helpful. Although this hotel is not in the centre of... More

This is the kind of service one hopes to get when one pays what one does for the Alden. A superb staff: multi-lingual, professional, knowledgeable, courteous and more than willing to ensure that you have a special experience during your stay. In our case upgrading us to a suite upon arrival unsolicited, inquiring as to our dinner plans again unsolicited... More

Simply one of the most pleasant hotel experience we have EVER had anywhere in the world. The service from check-in to check-out was faultless. I really can't pick any one thing that was not handled in a professional and courteous manner. Very professional staff, exemplary service skills and just a common interest to ensure we were enjoying our stay and... More

I would not say the Alden is a luxury hotel but rather a luxurious hotel without the sterile feeling i too often find in a large luxury chain. Great rooms with tremendous space and public areas that feel very comfortable and inviting. The staff was fantastic and i find myself thinking about returning as soon as possible... More

We have been to the Alden several times. Each experience has been a delight. The rooms are huge and comfortable; the staff is both courteous and fun. The hotel is also perfectly situated whether you want to do shopping; take advantage of the nightlife; or take a dip in the lake at one of the beach clubs. It is also... More

The hotel is perfectly situated on a quiet street surrounded by splendid mansions and office buildings in vicinity of major streets and tourist attractions. Our suite was spacious and bright with separate bed and a living zones. The breakfasts were abundant and tasty. The hotel staff is well manered, responsive and attentive. On our next trip to Zurich we look... More

Hospitable and helpful english speaking staff at reception especially the Filipino staff(Felix). GReat food at their lobby restaurant -where we had a wonderfully different gastronomical experience upon our arrival(what a way to serve salad and chicken sandwich) LOve the complimentary non alcoholic beverages, chips, chocolates and peanuts in the room. HUge and classy suite room. GReat service! Happy people ready... More

We arrived on a Friday and because I think they cater for more business people than tourists the hotel was nearly empty as everyone had left town for the weekend. This was good as we had only booked a room and were upgraded to a suite at no charge. Ladies in reception were attentive and charming. The room is very... More

The Alden hotel Splugenschloss is indeed a joy to stay in and made more wonderful by the attentive and personal connection between the guests and staff. My wife and I enjoyed being in the hotel as much as we enjoyed the wonderful city of Zurich and will definitely come back to this hotel. The most enjoyable part of our day... More