We stayed for two nights in late May 2013 and were very pleased. Our rooms were not ready as we arrived early afternoon and we were shown to a comfortable lounge area and served comlimentary tea and pasteries while the room was prepared. Caring, thoughtful, pleasant personal service was shown throughout our stay. Very comfortable beds with quality bedding, clean... More

I normally stay at in Zurich Central Plaza which is close to station and main street. I thought that being an Accor member I should stay here and review showed close to station. it is a good 10 minutes fast walk , more expensive and no view -- you only see the 4 walls of the room. I expected at... More

i have been staying in this hotel for last several years front office staff house keeping staff has always been efficient and cordial. the restaurant staff has been indifferent. however in this stay they were hostile and unfriendly I pointed out specific incidences to food and beverage manager and at time of check out to front office manager.i hope they... More

Easy walk from the train station, and easy walk to most of the small city. Bed extremely comfortable with finer quality linens, on the softer side, with many pillows. Better quality furniture. Nice bathroom and shower. Everything clean as a whistle. Ordinary lobby. Friendly, professional front desk. It is about a 10 min walk uphill to a wonderful bakery called... More

This hotel was very welcoming. The room was superb and the food at breakfast excellent. It was located perfectly for access to trams and all attractions. Close to the river, scene of all life with cafes, great music and crazy people jumping off bridges to swim. The bed was one of the most comfortable I have ever slept in and... More

This review was late. We visited Apr2012. Nevertheless we hope the review is still useful. Location looks very near on the map. But walking from train station (main Zurich HB station) is not so direct like in a straight line. A few turns, about 8-10 mins walk. The start of the famous Bahnhofstrasse shopping street is located at the other... More

We arrived form Canada at 8:30 at the hotel and of course the room was not ready. Went out for a while, came back at 12:30, still no room. But they upgraded us to a suite to compensate for the long wait. Good room and great front desk folks were wonderful on 4 days of drizzly weather. Breakfast staff were... More

Great location and very comfortable bed! Room was pleasant and well furnished, with a wonderful bathroom, and the air conditioning and free wifi worked well. Restaurant was okay but food and service limited as at the weekend.

We stayed in this hotel for two nights. Upon arrival we were upgraded to a Premiere room and it was excellent. Spotlessly clean, very comfortable bed and Nespresso coffee and chocolates were complimentary. Service was excellent and they serve a very nice breakfast to your room. Menu for the main restaurant was a little too limited. Staff at reception spoke... More