Staff was impressive. In particular Mrs. Isabella Keller was very helpful to me. I locked my keys in a rental car, and she helped me deal with the locals which didn't speak English. Some of these locals seemed completely disinterested in service even when it was their chosen occupation. Whithout Mrs. Keller I wouldn't have resolved the situation nearly as... More

I’ve just stayed at the Park hotel on business. This is the partner hotel with the City Garden Hotel in Zug. A very minimalistic European décor interior and a very pleasant greeting at reception. Was very pleasantly surprised by the upgrade I received to a suite on the 4th floor. The suite was “very large” and split in the 2... More

I stayed in the other part of the hotel, in the building where the pool is located. My bedroom, which was a kind of apartment, was really comfortable. Large bed, a decent space with table to work, another one for dinner or a drink and a covered terrace. Wifi was cheap. Bathroom was nice and quite big as well. Breakfast... More

Had a good stay at the Parkhotel. Room was great, although the slide door was broken. Breakfast was good enough to start your work day with and for me it was just a 5 minute walk to the Office. The hotel is close to the only shopping street in Zug and the train station is just a 2 minute walk.

Hotel overall is perfect for a business stay, although typically Swiss in its high prices (24 swiss francs for breakfast buffet). My only complaint is that internet is not included in the price of your stay, for a business hotel, this is simply unacceptable. Why not just charge a slightly higher room price to include it?

I stayed here for business. I would stay again and recommend it to others. Nice and clean and quiet. Close to train station. I prefer this hotel to other option in Zug (City Garden). Staff were friendly and helpful.

Parkhotel Hotel is a good business hotel in the city centre (City Garden sister's hotel) Positive: - goold location (5 minutes walk from the train station and to the city centre the and lake's area) - very clean - comfortable bed - nice lobby bar - good breakfast Negative - higher price per room (but is normal in Zug..) I... More

Visited the Hotel in August 2012 as a part of a business trip. The reception staff were very helpful and sorted me out with the correct travel adapter and also with the Wifi problems I experienced. The breakfast was of high quality and had no complaints. But the hotel was rather expensive and baulked at the cost of the evening... More

Stayed here twice now, nice room and good location. But people make all the difference, we stayed now for two nights, and being Switzerland spent a lot of money. However we're comprehensively make to feel like second class guests at breakfast on Sunday. Thomas the restaurant manager was arrogant and not helpful, he needs to remember who is paying the... More