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Chalet Hotel Schoenegg Reviews, Zermatt

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Chalet Hotel Schoenegg

4.5 of 5
Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
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Chalet Hotel Schoenegg
72 traveller photos
Ranked #13 of 115 hotels in Zermatt
4.5 of 5 stars 119 Reviews
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119 reviews from our community

    Trip type
Traveller rating
    93
    20
    4
    2
    0
Date Rating
Paris
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Certainly one of the best hotel in Zermatt”
5 of 5 stars Reviewed 3 May 2013

I have been twice to the Hotel Schoenegg this winter and enjoyed it so much each time. The hotel is perfectly located in the center of Zermatt and at the end of the ski trails, the staff is very helpful and nice and finally the rooms (specially in the new building) are beautiful- some have a view on the Matterhorn.... More

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review
6 May 2013

Dear “chacha92” First of all we thank you very much for your lovely comment here on TripAdvisor. It is always nice to receive feedback, either to boost our ego (☺) or to improve thanks to constructive criticism… Indeed, we are very lucky with our location in Zermatt. Ski rental is on the way to the nearest cable car (walk distance... More

N'Djamena
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Excellent hotel”
5 of 5 stars Reviewed 13 April 2013

Very nice rooms in the new Chalet. Excellent gastronomic food and a very professional service in the dining room. Quite a nice spa with a beautiful view, no swimming pool. After quite some stays in Zermatt over the years, the first hotel that we would consider going back. Be careful if you have special rates by a company or else... More

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Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review
22 April 2013

Dear „mcmutrux“ First of all we thank you for having chosen our hotel for your stay in Zermatt! We are very glad, that your were happy with the service that we provide. In terms oft he swimming pool we are working on it. Unfortunately this is a big investment and we cannot consider that at the moment. For your next... More

Fribourg, Switzerland
2 reviews
1 helpful vote 1 helpful vote
“Marvellous stay in Zermatt”
5 of 5 stars Reviewed 29 March 2013

We spend just one night in the Chalet hotel Schönegg but everything was perfect. Beautiful and very neat room, very good breakfast, very nice spa with beautiful view on the mountains... The staff is very nice and accomodating. A real 4 stars sup. hotel!

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Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review
7 April 2013

Dear Camille 1123 Thank you very much for your kind comment! We are very happy, that you appreciated your stay in at the Chalet Hotel Schönegg! The view is indeed one of our big advantages, we are very happy, that you enjoyed it!;) I will transfer your compliments to our nice staff! We look forward to give you another warm... More

1 review
“Beautiful stay”
5 of 5 stars Reviewed 11 March 2013

We stayed for a weekend at the Schonegg and it was a beautiful experience. The hotel is located a bit above the village, so that rooms enjoy a magnificent view of the Matterhorn (try to book a room with a view). An elevator allows you to go straight to the village from the hotel so that you don't have to... More

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Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review
17 March 2013

Dear „Armen1907“ Thank you very much for your review on TripAdvisor! It is very nice, that you share your nice experience you had in our establishment! I can understand, that you liked the location and the view, the weather was gorgeous during your stay, so your view from the room is unbeatable!;) Our own elevator is a big advantage for... More

Norwich, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Another amazing stay at the Schoenegg”
5 of 5 stars Reviewed 7 March 2013

This was our second stay at the Hotel Schoenegg, following a very successful stay in February 2011. The staff on reception were helpful and welcoming and again we were shown to excellent large and comfortable rooms (twice the size of the single rooms we booked for a similar price at a ski hotel in St Anton last year). The beds... More

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Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review
17 March 2013

Dear „ Valentina88“ We thank you very much for your lovely comment here on TripAdvisor! We train our staff to be as courteous and frindly as possible! We are very glad, that our service was delivered in this way to you! You also mentioned our location and view. We are very lucky for this 2 USP’s that we have comparing... More

Pleasant Hill, California
1 review
“Extraordinary comfort, service, location, food and view”
5 of 5 stars Reviewed 28 February 2013

The Schoenegg staff are professional, charming, fun and helpful. One even fixed my broken parka zipper! The food is gourmet and plentiful with adequate choice for all tastes. Our room was extremely comfortable, from the heated floor to the long beds and cozy duvets. The view of the Matterhorn is unparalleled and unobstructed because the village is below the hotel.... More

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Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review
3 March 2013

Dear “Donald C” Thank you very much for your kind comment about our hotel. We are very glad, that our service met your expectations! You may don’t know, but we specialized in broken zippers…;) Thank you very much for the compliments for our kitchen! Beside the kitchen the view and our location are the other advantages from our hotel compared... More

London, United Kingdom
1 review
“Welcome to Mountain Paradise!”
5 of 5 stars Reviewed 28 February 2013

I spent a week at the Chalet Hotel Schoenegg with a large group of friend for my birthday last week and all I can say is that it was beyond amazing. Sebastian and the Metry family took such good care of us and were so flexible in our booking that it made the whole organisation process seamless. The hotel is... More

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Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review
3 March 2013

Hi “PY L” We are very happy, that you enjoyed your stay in our establishment and that you and your friends had a great time! The organisation of your party is part of the service that we provide. We are very happy to make an effort for our guest in order to fulfil their wishes. Thank you for the compliments... More

Zurich, Switzerland
1 review
“Really super place, super service, super location, super food. Strongly recommended”
5 of 5 stars Reviewed 25 February 2013

My wife and I just passed 3 great nights in the Petit Chalet (the newer part). The hotel location is perfect.. short walk to trian station, basically attached to Sunnegga ski area and only a few steps from the closest bus stop to go on Matterhorn express. They are on top of a cliff with a view over the town... More

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Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review
26 February 2013

Dear "Flying_Italian" Thank you very much for your kind review! We are very pleased, that you like the rooms in our new wing the "Petite Chalet". The Location & View are, beside of the good kitchen, our more important USP’s! It is very rare in Zermatt to offer the possibilities to ski in. We are happy, that our clients can... More

Los Angeles, California
1 review
“Chalet Hotel Schönegg is a wonderful hotel”
5 of 5 stars Reviewed 21 February 2013

We are from Los Angeles and booked out of London, a tour package which included this hotel. If you want a truly 5* star experience it would be here. From the hotel view to dining everything that you imagine a true Swiss ski vacation is at your fingertips. I have traveled all over Europe skiing and this hotel has the... More

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Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review
23 February 2013

Dear KjLongo" thank you very much for your kind review on TripAdvisor! We are very glad to hear that you enjoyed your stay at our hotel! You are such a nice person, you mad our work to make you happy very easy!;) The view from the dining room and the Jacuzzi is unique for Zermatt as well... We are very... More

Tel Aviv, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
“a great place to stay in amazing zermatt”
5 of 5 stars Reviewed 19 February 2013

We stayed in Schoenegg for 4 nights during February. Bottom line: i couldn't think of a better place to spend our stay in zermatt. The hotel has the best views of the Matterhorn, both from our room, the restaurant and the spa (the webcam from the zermatt website is located in the hotel terrace http://www.zermatt.ch/en/page.cfm/webcam_schoenegg) A tunnel entrance is located... More

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EHL_Traveller_young, Inhaber at Chalet Hotel Schoenegg, responded to this review
14 May 2013

Dear „adereth1“ Thank you very much for your kind review on TripAdvisor! Thanks as well for putting out the view from our Hotel. Since we think that it is the best view one can have of the Matterhorn in Zermatt, it is always very grateful to see that our guest like the view as well! The main entrance to our... More

 
 
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Additional Information about Chalet Hotel Schoenegg

Also Known As:
Grand Hotel Zermatt
Address: Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
Region: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Business Hotels in Zermatt
#8 Luxury Hotels in Zermatt
#19 Family Hotels in Zermatt
#22 Romantic Hotels in Zermatt
Price Range: €€€
Hotel Class:4.5 star (4.5*)
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Chalet Hotel Schoenegg
Riedweg 35
Zermatt CH-3920
Switzerland
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View from the room View from my room-could not be better! petit Spa mais très agréable
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