This is a perfect managed hotel whith caracter and the typical swiss spirit you can expect in such a destination.The owner and his wife mostly eat at dinner in the restaurant, which we found appreciable. We experienced the whole staff as nice and professionnal. I spent four nights there, two with my fiancée and two on my own because of... More

We stayed for 4 nights at the end of August as part of an organised tour. We loved this hotel. The room was a good size and was bright green (not to everyones taste but I liked it!) with a small sofa and a balcony. The beds were comforable and it was very clean. There were a ridiculous amount of... More

The best hotel in Zermatt. The food and the service are excellent. More

nice hotel. Our room was quite querky, old style and a bath located open in the room, with a blind to draw down to separate. It is located adjoining the river, which if your room is at the front , which our was, which can be quite noisy at night, with a window open. No AC. Nice bar. Breafast was... More

The only Hotel that we have stayed at in Zermatt and no need to look elsewhere. Completely relaxing with a superb, varied and extensive spa area. First class and friendly hospitality from all staff members. Cuisine also first class in every aspect. Will return whenever possible! More

I booked here because I liked the pictures of the spa and was not disappointed. The swimming pool, outdoor jacuzzi, and saunas were perfect after a long day of hiking. The Fire and Ice room was terrifically appointed and the entire hotel had free, highspeed internet. The breakfast buffet was terrific -- in addition to offering an incredible assortment of... More

My partner and I stayed in this lovely hotel for 2 nights. On request they pick you up from the train station and drop you back of there with a little electro bus, which is really convenient. We booked a double room, called fire and ice, which I can highly recommend those who are looking for something a bit different.... More

Bien situé, très bon accueil, chambre confortable (sans moquette au sol :-)) avec vue sur le cervin!!!, agréable jacuzzi. Buffet petit-déjeuner varié (manque seulement la "Zopf" le dimanche matin ;-)). Seul bémol : chambre trop chauffée la nuit. More

I was on a business trip to Bern Switzerland and I had a chance to spend the weekend in Zermatt. I had wanted to take the Glacier Express train from St Moritz, but the rail strike in Milan disrupted my plans – I ended up spending an extra night in Milan and missing my night in St Moritz and the... More