Seriously...a franc per 5 minutes? In 2013? This was the most expensive hotel of the trip and after fantastic travel day on Glacier Express, tired, hungry, wishing for news and email...Internet sucks!! Asked several others and this far from routine here. Go elsewhere

Service was friendly and good advice about difficulty of walks and viewing points in area. Got given matterhorn view even though booked standard room. Table with name on it at breakfast. Breakfast food ok. Room had feel of cosy appartment with its balcony and sofa area. Very clean and bright. Mini bar packed,electronic safe,lots of storage area. Hotel 10 mins... More

First impressions not great when phoned to arrange pick up to be told not available. Receptionist was not going to provide any other response till I asked how we could get there (late at night). Turned out that late at night is not the only time their shuttle to and from hotel does not run as it was not available... More

We had a hard time finding this hotel. After asking directions from passer bys, we finally found it. It was a steep climb up and it was not easy lugging our luggage as the track was covered with snow back then. We booked a Quadruple Room with Balcony and it was clean. But WiFi was not available. We requested for... More

Holiday Zermatt was a very nice surprise in a positive way. The rooms are well dimensioned and very very clean. All the staff is always with a smile in their faces, and ready to help, as an example, I asked if they could print all the boarding cards of our group of 19 people and it was ok. The "owners"... More

We recently stayed in the Hotel Holiday while traveling with a group. The rooms are spotless and appear to have been recently renovated. The location is a bit far from town and inconvenient with hand luggage. The desk clerk was exceedingly helpful but the rest of the staff left much to be desired. In all of our previous accommodations, we... More

The hotel renovated the rooms recently and therefore they were spotless and accommodating. Now they should renovate immediately the lobby that was probably built in the early 1970's. One annoying thing was that they charge 15 CHF for the shuttle service from the central train station to the hotel. I have stayed at many ski resorts and this is the... More

Stayed here with friend for four nights in early April 11 for long weekend skiing. It was cheapest accom we could find though we paid premium to have view of Matterhorn, so worked out at £180 for two per night incl breakfast. Rooms very clean, reasonably spacious and small but ample balcony. On 4th floor we could see Matterhorn as... More

My main criteria for a hotel in Zermatt is proximity to lifts and a reasonably priced place that doesn’t require a 7 night stay. I wanted a room close to one of the lift systems and Hotel Holiday is about a 5 min walk to the Sunnegga (a underground rail that takes you to mid mountain). From there, you can... More