A generally nice stay but a few things can be improved on: - Dated room facilities - inconvenient key locks on the door, hairdryer was not working - Insufficient power sockets in the room, we had to pull out a few light sockets to charge our cameras/ phones so the room ended up being very dark. - Lights at the... More

We had a two night stay at this hotel. The room was 4th floor in the main building and had nice direct view to Matterhorn from the balcony. Could also see the red shining morning glow Matterhorn. We used the restaurant only for the breakfast, but the breakfast buffet had also nice selection of bread, ham, cheese and serials. All... More

Couldn't fault this hotel especially the housekeeping. Location is excellent easy access to town for eating opportunities. Only negative was breakfast which was included, I found the selection very boring and there was no variation during the 6 days we spent at the hotel. Having stayed at many hotels in Switzerland during summer walking holidays I always found the breakfasts... More

This was my 5th stay at this hotel and my first review here since I am continually impressed with the quality of this hotel and spa. It's family-run and makes this a home away from home. Spa and swimming pool are top notch. Duvet and bed are top quality and views of the Matterhorn are awesome. Breakfast is well done... More

Thank you for your kind attention to me ... and my son who stayed one night at the last minute and this was no problem for you .. Spa and Swim excellent .. a real treat . ( one spoilt marathon runner) More

This is the first time I stayed in this hotel although I have been to Zermatt numerous times. The rooms are very clean but are a little dated. The staff is very friendly and helpful and the owner takes the time to greet all her guests during mealtime. Great location but the best feature is the pool. It is huge.... More

I stayed at this hotel 4 nights and enjoyed the calm. It's well located, about 5-10 minutes walk from the center and train station. They come get you at the train station. I had a beautiful bathroom and a big balcony. Very clean.The breakfast was also good. The indoor pool is huge and very beautifully maintained. All in all, a... More

A well located hotel with fantastic spa facilities. Situated close to the Sunegga ski lift. Sunny south-facing rooms with beautiful view of the Matterhorn. We thought we had booked this room type only to find that the internet booking company actually allocated north-facing rooms. I have to say, the management tried their absolute hardest to find us accommodation with the... More

This was the third time we stayed there and the first time since they renovated the pool area. It is absolutely gorgeous and we had the most relaxing afternoons by the pool, lounging on the heated chairs, and for an extra indulgence I got a massage - one of the best I've ever had. We had two large connecting rooms,... More