If you want to go to Lugano this hotel was very good but I didn't like the town itself. The rooms were clean and roomy but could have benefitted from air con as it was high 30s when we stayed. Views of the lake and excellent dining compensated admirably. Staff helpful and efficient. Not cheap but this is a 4... More

The ambience was excellent but the restaurant organisation was problematic and disorganised. We had to wait far too long for each course, about half an hour one night. Starter of tomato mozzarella and basil came without basil, soup was lukewarm and had taken so long to arrive it wasn't worth asking them to heat it up. General hotel management ws... More

Our ground-level suite was okay - spacious, and clean but nothing great. We didn't have much of a view from our room, so we hit the Cuban-themed bar for a drink and some views of the lake and mountains. Very expensive drinks (even by hotel standards) but well worth a pre-dinner treat. There's no internet connection in the rooms at... More

We stayed here for 5 days and the room was impeccable. The breakfast spread was really good with fantastic views of the lake. Since it is a bit away from the city centre, it was really wonderful. They took real good care of our toddler. We thoroughly enjoyed the stay there. More

I had the privilege of staying in this extremely well managed, spotlessly clean hotel with my brother for ten lovely days. Our room was one which was a partial good view but this did not matter as the setting is beautiful whichever window you look out of. The bedrooms are in immaculate condition, but being English was a little panicked... More

beautiful hotel, wonderful view, very spacious and decorated, clean, good restaurant, just a little bit far from the center, but served with bus, try it More

We stayed in Parco Paradiso 2 week-end nights. Everything was impeccable - we were picked up (and dropped off) at the railway station, received a room upgrade to a suite with a very nice view over the bay of Lugano, nice, sober, modern room fittings & bathroom, comfortable beds. The sauna area is small but very nice (could close later... More

Took my family quite a while to arrive at the hotel with the help of our GPS and all we wanted to do was to check-in and have a good rest before dinner. Check-in was pretty swift but then there was no one to help us with our luggage, which was pretty disastrous seeing how we have quite a number... More

This is a great hotel - I would recommend it for many reasons. As previous reviewers have siad - very large rooms most with a view and balcony. We booked a room at the back, but were upgraded. Food is ok - nothing to shout home about - but the service and the ladies in reception were great! Our room... More