I had chosen this hotel because I felt it was the best value. Unfortunately I had to cut my trip short and cancel at the last minute. Ii spoke to hotels.com when I reserved earlier this month and again at midnight early morning of the date of reservation and the first reservation agent on both occasions assured me that I... More

My wife and two daughters stayed for Mothers Day. We highly recommend this hotel. The location is very close to train station (just down a steep hill). It is not high tech but is wondeful (yes, has working WIFI for 5 franc). In the lounge, my daughter and I could relax and play a game and talk while served, in... More

We really enjoyed our stay at the Federale. Arriving by train, it was so easy to find and walk to. We typically stay in rental apartments, but for a long weekend we went with a hotel and our pick could not have been better. The room for the four of us was very spacious and the beds very comfortable. A... More

Excellent location, excellent service. Beautiful views of the Lugano lake. Just a few minutes from Luganos's central train statuon and from Lugano's downtown. The staff is very friendly as well, and the rooms are very comfortable. Absolutely beautiful!

I spent two nights in the Hotel Federale, together with my 3 children and their mom. We arrived a bit late in the night still we were welcome. We got 2 communicating rooms which were perfect for our stay. One of the rooms had access to an unbelievably huge terrace, where our children had lots of fun. Furniture was a... More

Arriving from Milan by bus it is a very short walk from the station to the hotel. The check in was fast and uncomplicated. My room was nice with a partial view of Monte Bré. On the cushion there was a small sweet and a bottle of sparkling mineral water was complimentary. A nice touch! There were amenities but unfortunately... More

Family run hotel in the old city centre above the lake. A short walk from Lugano train station, it enjoys a tranquil setting of a surrounding park and has a small cosy garden terrace, welcome place to unwind after a busy day exploring the city. Pleasant décor, spacious rooms, gorgeous mountain views, excellent breakfast, great local wines, nice and friendly... More

The hotel is nice, but for the money we paid - just avarage. Rooms were not big but comfortable, and it is good to have a balcony. Good location - close to the center, not so far from the lake, and close to the station. Staff was ok, so was our breakfast. We ordered an extra bed for a kid... More

We travelled by train so accommodation near the station was important. Couldn't get much closer, as we left the station,crossed the road and we seen the sign. Rather a step walk down to the hotel and were greeted with very friendly staff. We were on the top floor over looking the city with the lake in the distance. Room was... More