Service, rooms, food and everything else was far above our expectations!

We have spent one week in July, 2010 in Hotel Cristallo, Arosa. We had very sunny weather all the week. The food from the breakfasts to the dinners had been excellent., the desserts have been made with a lot of imagination and art for making guests surprised every day. The hotel restaurant is recommended by Michelin guide for 2010. With... More

We had a lovely week staying here for a family ski holiday. The hotel is centrally situated so everything is within easy reach, whether you are skiing or just relaxing. The free bus service is also great if you don't wish to walk. The photo of this hotel in the brochure is a bit bland so don't be put off... More

We booked this hotel for a family skiing holiday and although the staff were friendly and the hotel clean and functional I could not honestly say it was a 4 star hotel. The food was not bad, but having an 8 year old with us and not any real choice on the menu was a bad thing. The choices as... More

After discovering that all the less expensive hotel on the "promenade" were way above the main street, and impossible without a car, I simply wandered into the Cristallo. Since it only made sense to take a more expensive room with a view, I checked one out - absolutely worth the money. Milestegg below wrote a great description of the magnificent... More

The view from the room (if you pay extra and book a room with a view) is nice. The phone in our room didn't work. They didn't fix it till we left. There were so many flies in the dining room that we had to ask for a fly swatter

Do NOT be put off by the outside appearance of the Hotel Cristallo. Yes, it’s a concrete box, but that is exactly it’s good point. It’s honest, it’s not a fake alpine chalet, and it’s not a traditional wood construct where you can hear every movement from anyone anywhere in the building and the balconies are at risk of collapse... More

We have stayed in Cristallo atleast 6 times mostly in Summer and only once in winter. We simply love to stay there.The rooms are very well appointed and comfortable. Location is excellent. Since the rooms are overlooking the valley, the view from the room is superb. Staff is very polite & courteous.Since it is family owned the owner and his... More