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Hotel Bernerhof Gstaad

4.0 of 5
Bahnhofstrasse 2, Gstaad, Saanen CH-3780, Switzerland
Hotel amenities
Hotel Bernerhof Gstaad
Ranked #10 of 23 hotels in Gstaad
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28 reviews from our community

    Trip type
Traveller rating
    14
    9
    4
    1
    0
Date Rating
Philadelphia, PA
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 22 May 2013 NEW

Very disappointed in this property which does not present as a 4*. Basically no lobby when you enter and in our case a 5 minute wait for anyone to show up to "welcome' us. From the two suites we were shown the hotel badly needs updating. Unfortunately the hotel is also currently surrounded by construction which made the balcony unusable.... More

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See 2 more reviews by Orchestrapal for Gstaad
Braintree, United Kingdom
Top Contributor
50 reviews 50 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 17 April 2013

We have used this hotel before, last year again we were not disappointed, still the same friendly, helpful staff. great restaurants, clean room very large and spacious, great location for the ski bus and or your train to another ski run, or just for a wander about the town. We will be back and would recommend.

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See 4 more reviews by rj_watters for Gstaad
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 13 April 2013

Strategic location in the centre of Gstaad, parking convenient in front of the Entrance. Stylish room with good amenities, wifi everywhere. Good cuisine but overrated, staff very friendly but not always efficient and proactive. Would stay there again anytime.

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Lima, Peru
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 12 April 2013

We got there and they upgraded us, the room was like an partment, not only a room. It had an awesome view of the mountains, all covered in snow. And you have a terrace where you can share a bottle of wine looking at the Alps. Breakfast was great, buffet, with lots of nice options. Dinner....we wanted to go very... More

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 29 December 2012

This hotel is great value and is in a great location. Very nice rooms and fair price. Some of the. Newer rooms are seriously nice. The hotel has a pool which I haven't seen but am told it's nice. The restaurant is typical Swiss. Good edible food at not too high prices. The staff are also extremely nice and helpful.

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See 4 more reviews by Londoner093 for Gstaad
Geneva, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 26 November 2012

Very unflexible and not very solution oriented staff, even when our reservation was confirmed weeks in advance. Shame since the facilities, location and restaurant are good. Then, we were very dissapointed how management treated us, as we were told that they were not a Youth hostel... So if you are a young family with small children, beware.

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Diademas, Manager at Hotel Bernerhof Gstaad, responded to this review
28 November 2012

Thank you for your feedback. It wasn’t the intention to offend you. We actually tried our best to please your wishes and to find the best solution for your family’s stay. However, our scope of action is bonded to the room categories in the Bernerhof. We regret that we could not offer you the requested 7 people family room. All... More

Jeddah, Saudi Arabia
Top Contributor
92 reviews 92 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
340 helpful votes 340 helpful votes
4 of 5 stars Reviewed 22 October 2012

Very nice spacious room . On the main road ( Pedestrian street of Gstaad ) . Very cheerful receptionist and super nice staff . The only negative side is the closeness of the train station which could be noisy at times .

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Nyon, Switzerland
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 August 2012

We stayed in a suite which was fantastic and oh SO spacious! Compared to a lot of Swiss hotels, the rooms have been updated comfortably. I cannot fault the accommodation at all, the only negative thing I do have to say is that of course there is heating, however no cooling at all and in summer (heat wave of 35... More

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Maryland, USA
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
Reviews in 39 cities Reviews in 39 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 12 August 2012

This property is ideally located right on the main pedestrian street of Gstaad. The rooms are large, well furnished and in excellent condition. The king bed (2 beds placed together) was comfortable. The bathroom was large, had a traditional wood door (not one of those damn glass doors that appear to be croping up everywhere) and the shower had very... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 30 May 2012

Beautiful property, 1 min walk from the main street. Good parking garage, spacious rooms with beauitful view of snow cladded mountains and most importantly ever smiling and helpful staff. The lady at reception, Barbara was very helpful, cheerful and always smiling. So was the lady at breakfast. Of all the places visited in switzerland, this hotel and specially its staff... More

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Additional Information about Hotel Bernerhof Gstaad

Address: Bahnhofstrasse 2, Gstaad, Saanen CH-3780, Switzerland
Region: Switzerland > Saanen > Gstaad
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #10 of 23 hotels in Gstaad
Price Range: €€€
Hotel Class:4 star (4*)
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